Operations Manager Jobs in Cullman, AL (NOW HIRING)

OPERATIONS DIRECTOR - Hartselle Parks and Recreation SPRA SFM, LLCLOCATION: Hartselle, AL DEPARTMENT: OPERATIONSREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Hartselle Parks and Recreation is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hartselle, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Hartselle Parks and Recreation is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Operations Director will be responsible for the management of the operations of the facility including but not limited to: maintenance, groundskeeping, sports programming, camps, sports tournaments, security & parking, environmental services, life safety and safety/risk management. The Operations Director will also work closely with all other departments to effectively manage staff scheduling and training. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Directly aligning with the venue's Mission Statement and Core Values Hiring, training and developing the Operations TeamProviding direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager rolesOverseeing all food & beverage and concessions operations to ensure high standards of guest service, operational efficiency, cleanliness, safety, and profitability Assisting with the development, implementation, and monitoring of food & beverage operational procedures, staffing plans, and inventory controls Serving as an integral member of the Leadership Committee Providing necessary operational support to every department when needed Creating and developing relationships with rights-holders who produce events that align with the venue's Mission Producing high performing sports programming in every aspect of the customer experienceEffectively managing the Operations Team budget year-over-year Assisting with new Team member orientation Striving for consistent growth in sports programming & sports tournamentsProviding valuable operational input during venue-wide scheduling decisionsEffectively managing the Emergency Action Plan Effectively managing the security & parking operations for the entire property Assisting with managing the access card/building key distribution & return process Ensuring venue-wide safety, risk management and OSHA compliance Taking a tremendous amount of pride in meeting the daily guest-readiness standards Serving as Manager-on-Duty (MOD) during scheduled shifts THE IDEAL CANDIDATE HAS:Proven success in effectively managing a multi-faceted sports venue 8-10 years' experience in youth, collegiate, professional or amateur sports at the director levelExperience in managing staff scheduling and trainingExperience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment3-5+ years Food & Beverage experience at the supervisory or management level. Action-oriented personality with a 'get it done' attitude and proficiency for efficiencyProven ability to evaluate team member performance based on established KPI'sProven ability to achieve goals in a fast-paced professional environment Current forklift and aerial lift operator certifications MINIMUM QUALIFICATIONS:Bachelor's degree in recreation sports management or related field Must have excellent interpersonal, problem-solving and negotiating skillsMust be a team playerMust have excellent verbal and written communication skillsMust have excellent computer skills, including Word, Excel, PowerPoint, etc.Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours)Must possess current CPR / FIRST AID certifications or must be willing to obtain them within a specified timeframe Prior responsibility in daily P&L management and budget oversightWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 50 pounds waist highMay be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bendWill be required to operate a computerFacility has intermittent noise
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