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Operations Manager Supervisor Jobs in Chester, VA

CVS Health

Operations Manager

Richmond, VA

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Alamo Group

Operations Manager

Richmond, VA · On-site

Careers - Old Dominion Brush Company (odbco.com) Operations Manager Old Dominion Brush Company LLC ... supervisory reports. Key Responsibilities Direct production schedules, staffing, and materials ...

Staff Management

Operations Manager

Varina, VA · On-site

$55K - $68K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide ... supervisor's guidance. * Provide support for training new team members and take on the role of a ...

Allied Universal

Operations Manager

Richmond, VA · On-site

$52K/yr

The Operations Manager is a central leader in ensuring successful delivery of security services ... line supervisors; design and implement career development and performance improvement plans ...

Allied Universal

Operations Manager

Richmond, VA · On-site

$52K/yr

The Operations Manager is a central leader in ensuring successful delivery of security services ... line supervisors; design and implement career development and performance improvement plans ...

Allied Universal

Operations Manager

Richmond, VA · On-site

$52K/yr

The Operations Manager is a central leader in ensuring successful delivery of security services ... line supervisors; design and implement career development and performance improvement plans ...

Sky Zone LLC

Operations Manager

Glen Allen, VA · On-site

Operations Reports to: General Manager FLSA: Exempt WHO WE ARE: At Sky Zone , our mission is to ... Minimum of 2-3 years of formal management or supervisory experience, including direct ...

Sky Zone LLC

Operations Manager

Glen Allen, VA

Operations Reports to: General Manager FLSA: Exempt _____ WHO WE ARE: At Sky Zone , our mission is ... Minimum of 2-3 years of formal management or supervisory experience, including direct ...

Tuff Shed

Operations Manager

Richmond, VA · On-site

$81K - $85K/yr

Working directly with the Operations employees * Manages the logistics including shipping ... Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the ...

tuffshed

Operations Manager

Richmond, VA · On-site

Working directly with the Operations employees * Manages the logistics including shipping ... Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the ...

tuffshed

Operations Manager

Richmond, VA · On-site

Working directly with the Operations employees * Manages the logistics including shipping ... Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the ...

TrueBlue

Operations Manager

Varina, VA · On-site

$55K - $68K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide ... supervisor's guidance. * Provide support for training new team members and take on the role of a ...

TrueBlue

Operations Manager

Henrico, VA · On-site

$55K - $68K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide ... supervisor's guidance. * Provide support for training new team members and take on the role of a ...

RenewableWorks

Operations Manager

Henrico, VA

$55K - $68K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide ... supervisor's guidance. * Provide support for training new team members and take on the role of a ...

Patterson Companies

Operations Manager

Richmond, VA · On-site

Directs and supervises all Branch operational functions including but not limited to Service ... Manage branch profit and loss performance against goals; partner with Branch Manager to develop ...

Pattersoncompanies

Operations Manager

Richmond, VA · On-site

Directs and supervises all Branch operational functions including but not limited to Service ... Manage branch profit and loss performance against goals; partner with Branch Manager to develop ...

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All JobsOperations Supervisor JobsOperations Manager Supervisor JobsOperations Manager Supervisor Jobs in Chester, VA

Operations Manager Supervisor information

See Chester, VA salary details

$28.5K

$58.4K

$109K

How much do operations manager supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for operations manager supervisor in Chester, VA is $58,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $71,300.00 per year, depending on experience, location, and employer.

What is an operations manager supervisor?

Operations Manager Supervisors are professionals responsible for overseeing daily operations within a company or department. They supervise teams, manage workflows, ensure processes run efficiently, and help implement company policies and goals. Their role often involves coordinating between departments, monitoring performance metrics, and addressing operational challenges. Effective Operations Manager Supervisors play a key part in optimizing productivity and maintaining high standards of service or production.

How does an operations manager supervisor typically collaborate with other departments to ensure smooth workflow?

As an Operations Manager Supervisor, you play a pivotal role in bridging communication between multiple departments such as logistics, human resources, and finance. Regular cross-functional meetings, clear reporting structures, and collaborative problem-solving sessions are common practices to address operational bottlenecks and align departmental goals. Maintaining open communication channels and fostering a team-oriented environment are essential for ensuring that workflow remains efficient and objectives are met on schedule.

What are the key skills and qualifications needed to thrive as an operations manager supervisor, and why are they important?

To thrive as an Operations Manager Supervisor, you need strong organizational, leadership, and analytical skills, typically backed by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and lean management certifications are often required. Exceptional communication, problem-solving abilities, and team-building skills help you effectively manage teams and workflow challenges. These competencies are crucial for optimizing operational efficiency, maintaining productivity, and ensuring team success.

What is the difference between Operations Manager Supervisor vs Operations Coordinator?

AspectOperations Manager SupervisorOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; some roles prefer certifications in office or project management
Work EnvironmentOversees multiple teams in manufacturing, logistics, or service industries; often in a supervisory role on-siteSupports daily operations, coordinates tasks, and communicates between teams; often in an office setting
Employer & Industry UsageCommon in manufacturing, retail, logistics, and service sectorsFound across various industries including retail, healthcare, and corporate offices

The Operations Manager Supervisor focuses on overseeing teams and ensuring operational efficiency, often with supervisory responsibilities. In contrast, the Operations Coordinator handles daily task coordination and communication, supporting the operations team without direct supervision. Both roles are essential but differ in scope and level of responsibility.

Is operations manager supervisor a high paying job?

Operations manager supervisors typically earn competitive salaries that vary by industry and location. They often have several years of experience, strong leadership skills, and may hold certifications such as Six Sigma or PMP, which can influence compensation. Overall, it is considered a well-paying management role within organizations.

What are the 7 roles of an operations manager supervisor?

An operations manager supervisor oversees daily business activities, manages staff, ensures operational efficiency, implements policies, monitors performance metrics, coordinates between departments, and maintains compliance with regulations. They often use management tools and require strong leadership and communication skills to optimize workflows and meet organizational goals.

What are popular job titles related to Operations Manager Supervisor jobs in Chester, VA?

For Operations Manager Supervisor jobs in Chester, VA, the most frequently searched job titles are:

What job categories do people searching Operations Manager Supervisor jobs in Chester, VA look for?

The top searched job categories for Operations Manager Supervisor jobs in Chester, VA are:

What cities near Chester, VA are hiring for Operations Manager Supervisor jobs?

Cities near Chester, VA with the most Operations Manager Supervisor job openings:

Operations Manager Supervisor jobs near you
Infographic showing various Operations Manager Supervisor job openings in Chester, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,394 per year, or $28.1 per hour.

Operations Manager

CTI Resource Management Services, Inc.

Chester, VA • On-site

Full-time

Re-posted 26 days ago

Job description

Job Title
Operations Manager
Education
High School
Location
Chester-VA-0012 - Chester, VA 23836 US (Primary)
Category
Customer Service
Salary Grade
Date Needed By
7/13/2026
Job Type
Full-time
Travel
0 - 10%
Job Description
Position summary:
The Operations Manager will be part of a team responsible for the leadership of the CMS CCO Programs. Operations Manager is responsible for the direct oversight of CTI's Customer Service Representative (CSR) Supervisor workforce at the Chester, VA facility. The Operations Manager ensures that all CTI Supervisors are performing their duties in alignment with CMS and Maximus standards, that production floor operations are running smoothly, and that performance issues are identified and addressed promptly. This role functions as the operational link between CTI site leadership and the CSR production floor.
Essential Duties and Responsibilities:
Job duties include the following: (Other duties may be assigned.)
  • Directly supervise and develop all CTI CSR Supervisors assigned to the Chester, VA facility.
  • Conduct bi-weekly 1:1 check-ins with each Supervisor to review team performance, address escalations, and provide coaching.
  • Deliver weekly status updates to CTI's Operations Team and Site Manager covering floor-level performance, staffing, and other concerns.
  • Monitor CSR production floor adherence to CMS performance standards, including call quality, schedule compliance, and SLA metrics.
  • Coordinate with the QA/Training Manager to identify performance gaps and deploy targeted coaching and refresher training.
  • Ensure Supervisors are executing daily pre-shift walkthroughs and Secure Floor Policy enforcement.
  • Support surge readiness by coordinating warm bench activation and cross-training deployment with Site Manager and HR/Recruiting.
  • Track and report CSR attrition by tenure cohort, surface early warning signals to Site manager and PM.
  • Participate in weekly Operations Sync meetings with Site Manager and relevant Maximus counterparts.
  • Identify training needs for Supervisors and coordinate with QA/Training Manager for delivery.
  • Support scheduling governance by serving as operational liaison between Supervisors and the WFM/Scheduling Liaison.
  • Document performance improvement activities; escalate personnel matters to HR/Recruiting as required.
  • Ability to interact with all levels of management.

Skills:
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Instructing - Teaching others how to do something.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Time Management - Managing one's own time.

Attributes:
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Written Expression - The ability to communicate information and ideas in writing so others will understand
  • Written Comprehension - The ability to read and understand information and ideas presented in writing
  • Speech Clarity - The ability to speak clearly so others can understand you
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations make improvements or take corrective action

# of Hires Needed
1
Exemption Type
Exempt
Hiring Manager
Grayson, Avil (Client Site Project Manager - Operations Management (01.00.20))
Job Requirements
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Work is primarily sedentary.
  • May be required to work holidays.
  • May be required to work off-shift.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.

Education and Experience:
  • Bachelor's degree in Business or Management preferred, or equivalent work experience in related field.
  • 4 years supervisor or leadership in a call center or customer service program experience required. Strong preference for a federal contact service environment.
  • Demonstrated knowledge of leading leaders.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Strong knowledge of contact center operations metrics (AHT, ASA, abandonment rate, quality scores, attendance tracking, etc).
  • Familiarity with workforce management systems and scheduling processes.
  • Excellent interpersonal and conflict resolution skills.
  • Experience managing performance improvement processes.
  • Uses good judgment, ability to make independent decisions and proactively solve problems as required.
  • Must be organized and have strong time management skills.
  • Must have PC skills (Microsoft Office). Familiarity with HRIS or LMS platforms.
  • Basic math skills required.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.
  • Ability to interact with all levels of management.
  • Strong analytical and organizational skills.
  • Exceptional verbal and written communication skills.
  • Bilingual ability is a benefit
  • Ability to pass a federal and local criminal background investigation.

Apply