Operations Manager Startup Jobs in Riverside, CA

Location: Onsite in Santa Ana, CA
Type: Full Time
Reports to: President of eJam and the Board of Director

eJam is a consumer products company that has built, scaled, and exited multiple brands. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between.

We're not a startup hoping something works. We're a team that has done it repeatedly: taken products from zero to eight figures, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small teams with real ownership and accountability.

This is the place where you'll see the entire machine, sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail, all under one roof. If you want to be a part of building and shipping consumer products at scale, there is no better place than this.

BugMD is one of eJam's flagship brands, offering clean label pest control solutions that consumers love and that is ready for its next chapter of growth. The General Manager is the senior executive who leads BugMD, owning the brand P&L and steering strategy and execution across every channel we sell in: DTC, Marketplaces, and Retail.

You'll own the full picture: strategy, revenue, margin, operations, supply chain, and the team. You'll manage the operational, financial, and cultural infrastructure required to scale the brand from $85M to north of $200M over the next five years, with a strong focus on Retail expansion.

You'll know where to push for growth, where to protect margin, and how to build a business that an acquirer will be excited to own.

Own the BugMD P&L end to end, with accountability for revenue, margin, EBITDA, cash flow, and growth.

Build and execute the strategic plan to scale the brand north of $200M while protecting margin integrity, and lead annual and quarterly planning across Growth, Retail Sales, Operations, Marketplace, and Finance

Drive strategy and performance across every channel, including DTC, Marketplace, and Retail. Partner with the Retail Sales Lead to grow retail velocity and execute major customer timelines, and with the Head of Growth on CAC and MER strategy, retention, the influencer ecosystem, and channel diversification

Develop a high-performance executive team across Brand, Retail Sales, and Growth and install the daily rhythms that create clarity, accountability, and measurable outcomes

Foster a results driven, low ego, high ownership culture.

Serve as the primary executive interface for investors, the Board, and future strategic buyers, supporting growth equity partners with transparent reporting, capital planning, and strategic initiatives

Build a business with strong acquirer appeal: category growth, household penetration, defensible distribution, repeat purchase rate, and velocity

Requirements

10-20+ years in CPG, including at least one leadership role with full P&L ownership.

A track record of scaling a consumer brand past $100M, ideally beyond $200M, or through an exit event

Experience operating across DTC, Amazon, and Retail at the same time, with a strong command of omnichannel dynamics

Experience growing and managing the Retails Sales channel from infancy.

Experience leading or supporting fundraising, board meetings, and investor relationships, with the credibility to earn the trust of investors, advisers, and strategic partners

Deep general management skills across operations, finance, commercialization, and go to market, paired with strong financial literacy: contribution margin, working capital, S&OP, cost structure, trade spend, and EBITDA drivers

Highly commercial and data driven, who elevates teams, holds high standards, and leads with low entitlement and high accountability

Working knowledge of the advertising, product safety, and retail compliance expectations relevant to a consumer products business

A build to exit mindset, genuine comfort with fast moving environments, and the judgment to challenge Growth, Marketing, and Finance with the right questions rather than micromanage

Benefits

• Competitive base salary designed to reward high performance and impact
• 401(k) plan with company matching
• Comprehensive health benefits including medical, dental, and vision coverage
• Stock option plan so you can share in the value you help build
• Generous paid time off and company holidays
• Real ownership and autonomy to drive measurable growth
• Amazing pet-friendly office environment

• $250,000 - $275,000

• We build and scale category-leading eCommerce brands
• We operate with speed, ownership, and accountability
• Ideas move quickly from concept to execution
• Every team member has direct impact on company growth
• We value operators who think strategically and execute decisively

Ejam is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all team members feel valued and respected. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

We believe diversity drives innovation and strengthens our ability to serve our customers. All qualified applicants will receive consideration for employment based on merit, qualifications, and business needs.