Operations Manager Project Manager Jobs in Worcester, MA

Description & Requirements

Maximus is seeking a Project Manager - PMO to support our Federal BPS programs.

This is a full time, remote role.

Position is contingent on contract award

Essential Duties and Responsibilities:

- Determine and define projects and objectives.

- Manage project planning efforts and documentation.

- Maintain project portfolio through established tools and processes.

- Develop and manage a detailed project schedule and work plan.

- Lead project meetings and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

- Collaborate with team members, executive leadership, clients, and other key stakeholders for efficient and successful project execution.

- Track project costs in order to meet scope, budget, and timeline.

- Measure project performance to identify areas for improvement.

- Monitor progress and make adjustments as needed.

- Oversee the change management process within the program.

- Utilize project management software tools, methodologies, and best practices through full life cycle of projects.

- Collect and Manage PMO artifacts to support visibility and execution.

- Coordinate recurring meetings, develop agendas, document notes, track action items, and communicate status updates to stakeholders.

- Analyze project and program performance data and recommend process improvements to enhance efficiency and decision-making.

- Support change management and governance activities, including Change Control Board (CCB) and Project Review Board (PRB) processes.

- Provide PMO support for FedCiv BPO programs to ensure alignment with contractual requirements and program objectives.

- Develop and maintain project management plans, SOPs, templates, charters, job aids, and related process documentation.

- Support program operations through document management, asset tracking, reporting, dashboards, presentations, and narrative deliverables.

- Support cross-functional teams during transition-in and ongoing operations with PMO-related activities and coordination.

- Provide guidance and training on PMO processes, tools, and standards as needed.

- Support fulfillment of service levels, client deliverables, compliance expectations, and departmental reporting requirements.

- Perform additional leadership, administrative, and records management responsibilities as assigned.

Minimum Requirements

- Bachelor's degree in related field.

- 5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree

- Microsoft Office Suite, excel, word, power point, planner, loop

- SharePoint experience

- Smartsheet Schedules or MS Project

- Remote - occasional travel

- PMP Certificate

- 3-5 years of Federal Contact Center Contracting

- Agile Management

- Jira or similar agile tool

- Power Bi and Confluence a plus

Please note: For this position Maximus will provide equipment to use.

Home Office Requireme nts:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must currently and permanently reside in the Continental US

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$

85,000.00

Maximum Salary

$

106,800.00