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Operations Manager Moving Services Jobs in Rutherford, NJ

... home services industry. Our AI technology transforms smartphone videos into virtual surveys ... in their daily operations. What You'll Do: • Drive Net Revenue Retention (NRR) : You are ...

Partner closely with Account Managers, Order Processing, Shipping, and other operational stakeholders to ensure critical orders move without delay. Requirements * Proven experience supporting order ...

Partner closely with Account Managers, Order Processing, Shipping, and other operational stakeholders to ensure critical orders move without delay. Requirements * Proven experience supporting order ...

Partner closely with Account Managers, Order Processing, Shipping, and other operational stakeholders to ensure critical orders move without delay. Requirements * Proven experience supporting order ...

Operations Manager

Rahway, NJ · On-site

$80K - $90K/yr

Operations Manager- MIT Manager in Training (MIT) Position- Operations Manager Are you an ... Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ...

Operations Manager

Rahway, NJ · On-site

$80K - $90K/yr

MIT Program Our Operations Manager MIT program is an intensive six-week, blended-learning ... Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ...

Manage reprographics, digital services, and mailroom operations-including equipment, software ... office moves, and internal construction projects. What You'll Bring • Education : Bachelor ...

Renowned for quality food (closed Sundays) and exceptional service, it operates over 3,000 ... Move quickly, and stay on your feet throughout the shift * Take orders accurately, process payments ...

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Operations Manager Moving Services information

See Rutherford, NJ salary details

$31.6K

$64.7K

$120.8K

How much do operations manager moving services jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operations manager moving services in Rutherford, NJ is $64,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $79,000.00 per year, depending on experience, location, and employer.

What does an Operations Manager in Moving Services do?

An Operations Manager in Moving Services oversees the daily activities and logistics for a moving company. Their responsibilities typically include managing staff, coordinating schedules, ensuring customer satisfaction, maintaining safety standards, and optimizing operational efficiency. They also handle problem-solving during moves, supervise packing and transportation processes, and ensure compliance with legal and industry regulations. This role is vital for smooth, efficient, and secure moving operations.

What is the difference between Operations Manager Moving Services vs Moving Coordinator?

AspectOperations Manager Moving ServicesMoving Coordinator
CredentialsExperience in logistics, management certifications often preferredCustomer service experience, sometimes certifications in moving or logistics
Work EnvironmentOversees entire moving operations, manages teams and logisticsCoordinates specific moves, communicates with clients and crews
Employer & Industry UsageUsed by moving companies for overall operations managementUsed by moving companies for client and move coordination

The Operations Manager Moving Services typically oversees the entire moving process, managing teams and logistics, while the Moving Coordinator focuses on scheduling, client communication, and ensuring smooth move execution. Both roles require logistics knowledge, but the Operations Manager has broader managerial responsibilities.

What are the key skills and qualifications needed to thrive as an Operations Manager in Moving Services, and why are they important?

To thrive as an Operations Manager in Moving Services, you need strong organizational, leadership, and logistics management skills, often supported by experience in transportation or supply chain operations. Familiarity with fleet management software, scheduling systems, and relevant safety certifications is typically required. Excellent problem-solving, communication, and customer service skills help you coordinate teams and address client concerns effectively. These skills ensure smooth operations, maximize efficiency, and uphold customer satisfaction in a complex, time-sensitive industry.

How does an Operations Manager in moving services typically coordinate with crews and clients to ensure smooth relocations?

An Operations Manager in moving services regularly communicates with both moving crews and clients to plan logistics, address special requirements, and resolve any issues that arise during relocations. They schedule staff, allocate resources, and monitor progress to ensure moves are completed safely and on time. Effective coordination often involves conducting pre-move meetings, providing clear instructions, and being available to troubleshoot unexpected challenges. This collaborative approach helps ensure high customer satisfaction and efficient operations.
What job categories do people searching Operations Manager Moving Services jobs in Rutherford, NJ look for? The top searched job categories for Operations Manager Moving Services jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Operations Manager Moving Services jobs? Cities near Rutherford, NJ with the most Operations Manager Moving Services job openings:

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources

About the Role: The Operations Manager Move is responsible for the daily execution and performance of the moving operation. This role oversees dispatch logistics, crew assignments, job scheduling, and operational coordination to ensure moving services are delivered safely, efficiently, and with exceptional customer experience. Working closely with the Assistant General Manager and General Manager, the Operations Manager ensures move jobs are properly scheduled, routed, and executed while maintaining compliance with tariff regulations, valuation documentation requirements, and safety standards. This leader also supports crews throughout the day, resolves operational challenges, and ensures all move operations meet company performance expectations.
What Youll Do (Responsibilities of the Role)

Daily Dispatch & Logistics Management
Manage daily dispatching, routing, and scheduling for all moving jobs.
Coordinate crew assignments and ensure appropriate staffing for each move.
Monitor job progress throughout the day and adjust schedules or resources as needed.
Communicate accurate ETAs and schedule updates with customers and internal teams.
Customer Communication & Service Recovery
Serve as the primary operational contact for customers on moving day.
Communicate proactively with customers regarding job timing, updates, or changes.
Resolve customer concerns and execute service recovery when issues arise.
Ensure customers receive professional and positive experience throughout the move.
Tariff & Documentation Compliance
Ensure all moving jobs comply with tariff regulations and company policies.
Verify that valuation coverage, contracts, and required documentation are completed accurately.
Maintain proper paperwork and job records to meet compliance and audit standards.
Reinforce proper documentation procedures with crews and operational staff.
Safety Leadership
Lead safety oversight for moving crews including pre-shift safety briefings and operational training.
Ensure compliance with Hours of Service (HOS) regulations and safe driving practices.
Reinforce proper lifting techniques, equipment use, and job-site safety procedures.
Monitor safety performance and address risks proactively.
Crew Management & Operational Support
Provide daily leadership and operational support to moving crews.
Coach crews on efficiency, customer service, and job execution standards.
Monitor job performance and provide feedback to improve crew productivity and service quality.
Support the Assistant General Manager with team development and training initiatives.
Labor Coordination & Reporting
Partner with the Labor Specialist to reconcile daily labor and job performance.
Ensure accurate reporting of labor hours, job completion, and operational metrics.
Track operational KPIs and identify opportunities to improve efficiency and productivity.

What You Bring (Experience Needed for the Role)
2+ years of experience in operations, logistics, dispatching, or service management.
Experience managing crews or frontline operational teams.
Strong organizational and scheduling skills in a fast-paced environment.
Ability to manage daily operational logistics and resolve issues quickly.
Experience in moving, logistics, home services, or transportation preferred.
Familiarity with tariff regulations, valuation documentation, and operational compliance preferred.
Strong communication, leadership, and problem-solving skills.
Valid drivers license required.