ZipRecruiter

Log In

1

Operations Manager Amazon Jobs in Virginia (NOW HIRING)

Amazon

Operations Manager

Richmond, VA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Fredericksburg, VA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Fishersville, VA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Prince George, VA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Fishersville, VA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Suffolk, VA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

International Contracts Mgr, Amazon Leo

Arlington, VA · On-site

$102K - $136K/yr

The International Contracts Manager supports the Amazon Leo for Government team focusing on ... operational excellence • Accelerates progress by creating or optimizing multiple cross-team ...

next page

Showing results 1-20

People also search for

All JobsOperations Amazon JobsOperations Manager Amazon JobsOperations Manager Amazon Jobs in Virginia

Operations Manager Amazon information

How does an Operations Manager at Amazon typically collaborate with cross-functional teams to drive efficiency?

An Operations Manager at Amazon frequently works with cross-functional teams such as HR, IT, supply chain, and safety to optimize warehouse processes and improve performance metrics. This role involves regular meetings, joint problem-solving sessions, and continuous communication to address operational challenges and implement new initiatives. Successful collaboration ensures seamless workflow, timely fulfillment of orders, and adherence to Amazon’s high standards for safety and quality. Building strong relationships with other departments is key to driving efficiency and supporting the company's rapid pace of innovation.

What are the key skills and qualifications needed to thrive as an Operations Manager at Amazon, and why are they important?

To thrive as an Operations Manager at Amazon, you need strong leadership, analytical, and organizational skills, typically supported by a bachelor's degree in business, engineering, or a related field. Familiarity with warehouse management systems (WMS), data analysis tools like Excel, and Lean Six Sigma certifications are highly valuable. Exceptional communication, problem-solving, and team-building abilities set top performers apart. These skills are crucial for ensuring smooth operations, meeting performance metrics, and driving continuous improvement in a fast-paced, high-volume environment.

What does an Operations Manager at Amazon do?

An Operations Manager at Amazon is responsible for overseeing the day-to-day operations of fulfillment centers, sortation centers, or delivery stations. Their duties include managing teams, optimizing workflows, ensuring safety standards, and meeting productivity and quality targets. Operations Managers play a crucial role in ensuring orders are processed, packed, and shipped efficiently to meet customer expectations. They also focus on process improvement and cost reduction while maintaining high morale among their teams.

What is the difference between Operations Manager Amazon vs Operations Supervisor Amazon?

AspectOperations Manager AmazonOperations Supervisor Amazon
ResponsibilitiesOversees multiple departments, manages teams, develops strategies, and ensures operational efficiency.Supervises daily activities of warehouse or fulfillment center staff, ensuring tasks are completed efficiently.
Required CredentialsBachelor's degree in logistics, business, or related field; experience in operations management.High school diploma or equivalent; experience in warehouse or logistics roles preferred.
Work EnvironmentOffice setting with some on-site management at fulfillment centers.Primarily on-site in warehouses or fulfillment centers.
Industry UsageCommonly used for managerial roles overseeing large teams and complex operations.Used for supervisory roles managing daily warehouse activities.

In summary, the Operations Manager Amazon role involves strategic oversight and managing multiple teams, while the Operations Supervisor Amazon focuses on supervising daily warehouse tasks. Both roles are essential in Amazon's logistics chain but differ in scope and responsibilities.

What cities in Virginia are hiring for Operations Manager Amazon jobs? Cities in Virginia with the most Operations Manager Amazon job openings:
Infographic showing various Operations Manager Amazon job openings in Virginia as of July 2026, with employment types broken down into 88% Full Time, 8% Part Time, 3% Contract, and 1% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Assistant Workplace Operations Manager - Amazon

Northwest Center - People of All Abilities

Arlington, VA • On-site

$69K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Northwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon's thriving campuses nationwide. The Move Program is crucial in managing the internal office move process. They collaborate with vendors to execute corporate relocations, guide the customer's point of contact through each stage of the move, and serve as the primary source of information for all aspects of the relocation. Their expertise ensures smooth and efficient transitions, maintaining high standards of service and communication throughout the entire process.
As theAssistant Manager of Program Operations,you will oversee the team that manages Moves, Adds, and Changes (MAC) services across the Amazon campus. We seek a passionate people leader eager to support our team by facilitating their professional development and day-to-day performance management. Our new leader will provide a balance of customer obsession and technical understanding to set clear performance expectations, monitor progress against goals, and provide coaching to ensure the team's success.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. If you share our values and are interested in leading a high-performing team, we encourage you to apply.
Location:Arlington, VA & DC Area
Schedule:Full-Time, 40 hours per week | Monday - Sunday between 7:30AM - 6PM.Must be able to work a flexible schedule.
Starting Wage Range: $69,513 - $79,352 per year | Full Salary Range: $69,513 - $89,190 per year
What We Can Offer:
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually
  • Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program including six free therapy sessions per year
  • Opportunity for career development with our NWC Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Arlington, VA: Company-Provided SmarTrip card or Parking Stipend - $153/month
  • Pet Insurance Discount Program
    Check out the entire list of benefits Northwest Center has to offer here:https://nwcbenefits.hrbenefits.net/
    * Please submit a resume with your application. Cover letters preferred but not required. *
    What You Will Do
      PeopleLeadership
      • Provide management, day-to-day direction, and leadership to the Move Ambassador team.
      • Responsible for employee development through the development of individualized goals and the creation of training plans to ensure that employees achieve established goals.
      • Responsible for staff performance, ensuring that all procedures, processes, and policies are understood and followed.
      • Providing corrective employee conversations related to employee performance as necessary, including subsequent follow-up.
      • Responsible for the interviewing, hiring, and termination process and discussions, partnering with Human Resources as necessary.
      • Contributes to a positive work environment that encourages retention of talent.
      • Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution.
      Operational Excellence
      • Ensure program service level agreements and operation standards are met or exceeded, including staffing levels, email response times, and overall customer satisfaction.
      • Define and closely monitor day-to-day service levels and overall KPIs, including qualitative measures.
      • Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure the adoption of new rollouts.
      • Drive a complex program across multiple stakeholders, maintaining and cultivating client relationships.
      • Identify potential challenges and opportunities within the programs. Communicate and collaborate with key stakeholders to implement timely solutions.
      • Deliver engaging presentations and effectively communicate information, data, or reports to diverse audiences.
      • Design reports, support dashboards, and analyze data to track activity.
      Customer Experience
      • Act as liaison between Northwest Center, Amazon, and other vendors, ensuring continuity and ongoing improvement/development of relationships with various Amazon Teams, providing an enhanced Amazon brand experience.
      • Provide elevated customer support for Amazon employees and vendor partners.
      • Partner with the Lead to handle escalated situations during the move process.
      Who You Are
      • Bachelor's Degree or equivalent combination of education and experience
      • 4 years of customer service or administrative support experience
      • 2+ years of experience in a leadership role
      • 2+ years' experience with project or program management or business operations
      • Must have a valid driver's license and auto insurance
      • Personal vehicle to drive between various sites including Herndon, VA, Arlington, VA, Jessup, MD and DC
      • Commitment to Northwest Center's mission of inclusion and ability to successfully work in a diverse environment.
      • Detailed oriented and thorough, with ability to see the "big picture".
      • Passion to foster an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
      • Regularly seeks new and improved methodologies for enhancing the effectiveness of organization.

      Working Conditions & Physical Demands
      • Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
      • It is a combination of desks and active visits to several Amazon buildings, so the ability to walk consistently within a 1.5-mile radius is required.
      • Variable working hours, with availability to work a flexible schedule to meet the needs of the business, including arriving early, staying late on a moment's notice, and occasional evening and weekend shifts.
      • Ability to read, write, speak, and comprehend the English language
      • Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
      • Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
      • This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.
      Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.
      At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.
      We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans' status.

      IND123
      Employment Type: Full-Time

      Apply