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Operations Manager Amazon Jobs in Virginia (NOW HIRING)

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... of Amazon experience - Experience with performance metrics and process improvement and Lean ...

Our Senior Operations Managers are responsible for all budgetary, people development, and ... situations Amazon is an equal opportunity employer and does not discriminate on the basis of ...

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

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Operations Manager Amazon information

How does an Operations Manager at Amazon typically collaborate with cross-functional teams to drive efficiency?

An Operations Manager at Amazon frequently works with cross-functional teams such as HR, IT, supply chain, and safety to optimize warehouse processes and improve performance metrics. This role involves regular meetings, joint problem-solving sessions, and continuous communication to address operational challenges and implement new initiatives. Successful collaboration ensures seamless workflow, timely fulfillment of orders, and adherence to Amazon’s high standards for safety and quality. Building strong relationships with other departments is key to driving efficiency and supporting the company's rapid pace of innovation.

What are the key skills and qualifications needed to thrive as an Operations Manager at Amazon, and why are they important?

To thrive as an Operations Manager at Amazon, you need strong leadership, analytical, and organizational skills, typically supported by a bachelor's degree in business, engineering, or a related field. Familiarity with warehouse management systems (WMS), data analysis tools like Excel, and Lean Six Sigma certifications are highly valuable. Exceptional communication, problem-solving, and team-building abilities set top performers apart. These skills are crucial for ensuring smooth operations, meeting performance metrics, and driving continuous improvement in a fast-paced, high-volume environment.

What does an Operations Manager at Amazon do?

An Operations Manager at Amazon is responsible for overseeing the day-to-day operations of fulfillment centers, sortation centers, or delivery stations. Their duties include managing teams, optimizing workflows, ensuring safety standards, and meeting productivity and quality targets. Operations Managers play a crucial role in ensuring orders are processed, packed, and shipped efficiently to meet customer expectations. They also focus on process improvement and cost reduction while maintaining high morale among their teams.

What is the difference between Operations Manager Amazon vs Operations Supervisor Amazon?

AspectOperations Manager AmazonOperations Supervisor Amazon
ResponsibilitiesOversees multiple departments, manages teams, develops strategies, and ensures operational efficiency.Supervises daily activities of warehouse or fulfillment center staff, ensuring tasks are completed efficiently.
Required CredentialsBachelor's degree in logistics, business, or related field; experience in operations management.High school diploma or equivalent; experience in warehouse or logistics roles preferred.
Work EnvironmentOffice setting with some on-site management at fulfillment centers.Primarily on-site in warehouses or fulfillment centers.
Industry UsageCommonly used for managerial roles overseeing large teams and complex operations.Used for supervisory roles managing daily warehouse activities.

In summary, the Operations Manager Amazon role involves strategic oversight and managing multiple teams, while the Operations Supervisor Amazon focuses on supervising daily warehouse tasks. Both roles are essential in Amazon's logistics chain but differ in scope and responsibilities.

What cities in Virginia are hiring for Operations Manager Amazon jobs? Cities in Virginia with the most Operations Manager Amazon job openings:
Infographic showing various Operations Manager Amazon job openings in Virginia as of July 2026, with employment types broken down into 88% Full Time, 8% Part Time, 3% Contract, and 1% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Sr. Operations Manager

Sr. Operations Manager

Amazon

Suffolk, VA • On-site

Full-time

Posted yesterday


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,962 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 2+ years of Amazon experience
- Experience with performance metrics and process improvement and Lean techniques
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
PREFERRED QUALIFICATIONS
- Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
- Experience leading large contingent workforce programs
- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
- Experience working cross functionally across several teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US