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Operations Liaison Manager Jobs in Michigan (NOW HIRING)

I AM Acquisition LLC

Serve as the primary operational liaison between Project Management and Operations. * Communicate customer priorities, schedule changes, production constraints, shipping commitments, and operational ...

UHS

COMMUNITY LIAISON

Dearborn, MI · On-site

The Community Liaison is responsible for enhancing the facility's brand/image, effectively managing ... A working knowledge of behavioral health inpatient and outpatient operations. * Must possess a ...

New

UHS

COMMUNITY LIAISON

Dearborn, MI · On-site

The Community Liaison is responsible for enhancing the facility's brand/image, effectively managing ... A working knowledge of behavioral health inpatient and outpatient operations. * Must possess a ...

New

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Operations Liaison Manager information

What is an operations liaison manager?

Operations Liaison Managers are professionals who act as a bridge between different departments, teams, or external partners to ensure smooth communication and coordination of activities. They are responsible for facilitating information flow, resolving issues, and helping align operational goals across the organization. Their role is essential in streamlining processes, improving efficiency, and ensuring that projects and activities run according to plan. Operations Liaison Managers often work in industries such as logistics, manufacturing, healthcare, and corporate environments.

How does an operations liaison manager facilitate communication between departments, and what challenges might arise?

An Operations Liaison Manager plays a critical role in ensuring smooth communication between various departments, such as logistics, customer service, and upper management. They often coordinate meetings, relay updates, and clarify priorities to keep all teams aligned toward common goals. Common challenges include managing conflicting departmental objectives, ensuring timely information flow, and navigating differences in communication styles. Successful Operations Liaison Managers use strong interpersonal and organizational skills to resolve misunderstandings and keep operations running efficiently.

What are the key skills and qualifications needed to thrive as an operations liaison manager, and why are they important?

To thrive as an Operations Liaison Manager, you need strong project management skills, business acumen, and a bachelor's degree in business, operations management, or a related field. Familiarity with ERP systems, workflow management tools, and sometimes Six Sigma or PMP certification is typical for this role. Exceptional communication, problem-solving, and relationship-building skills help you coordinate effectively between teams and stakeholders. These skills ensure seamless operations, efficient issue resolution, and alignment of business objectives across departments.

What is the difference between Operations Liaison Manager vs Operations Coordinator?

AspectOperations Liaison Manager

Required CredentialsTypically a bachelor's degree in business, management, or related field; experience in operations or project management

Work EnvironmentCorporate offices, manufacturing plants, or logistics centers; involves cross-departmental coordination

Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectors for overseeing operational communication

The Operations Liaison Manager focuses on strategic coordination and communication between departments or external partners, often with managerial responsibilities. In contrast, the Operations Coordinator handles day-to-day operational tasks, scheduling, and support activities. Both roles require strong organizational skills, but the Liaison Manager typically has more leadership and strategic oversight.

What cities in Michigan are hiring for Operations Liaison Manager jobs?

Cities in Michigan with the most Operations Liaison Manager job openings:

Operations Liaison Manager jobs near you

Marketing Liaison

Pioneer Health Care Management Inc

Bingham Farms, MI • On-site

Full-time

Posted 20 days ago

Key responsibilities

  • Establish and maintain relationships with healthcare providers and community organizations to generate referrals and increase admissions.

  • Visit referral sources regularly and develop referral development plans to enhance market share and census growth.

  • Coordinate with clinical and operational teams to facilitate admissions and ensure a positive experience for residents and families.

Job description

Title:  Marketing Liaison

Reports to: Vice President of Marketing

Effective Date:  04.2022 Review Date:    06.2026


Position Summary

The Marketing Liaison serves as the primary representative of the facility within the healthcare community and is responsible for developing and maintaining referral relationships that drive admissions, census growth, and market awareness. The primary objective is to generate qualified referrals, increase admissions, strengthen referral relationships, and support facility census growth while maintaining the highest standards of professionalism and customer service.

The Marketing Liaison works closely with hospitals, physicians, case managers, discharge planners, managed care organizations, and community partners to promote the facility's services and ensure a seamless transition of patients into the facility. The primary objective is to generate qualified referrals, increase admissions, strengthen referral relationships, and support facility census growth while maintaining the highest standards of professionalism and customer service.

Reporting to the Senior Vice President of Marketing, the Marketing Liaison plays a critical role in achieving occupancy goals, improving payer mix, and enhancing the facility's reputation within the healthcare marketplace.

Essential Duties and ResponsibilitiesBusiness Development & Referral Management

  • Establish and maintain productive relationships with:

    • Hospitals

    • Health systems

    • Physician offices

    • Case managers

    • Discharge planners

    • Managed Care Organizations

    • Accountable Care Organizations (ACOs)

    • Home Health Agencies

    • Hospice Providers

    • Community organizations

  • Conduct routine visits to referral sources to strengthen relationships and increase referral opportunities.

  • Develop and execute referral development plans to increase admissions and market share.

  • Identify new referral sources and business development opportunities.

  • Serve as the primary point of contact for referral partners.

Census Development

  • Meet or exceed monthly admissions and census goals.

  • Collaborate with facility leadership to develop occupancy growth strategies.

  • Monitor census trends, referral patterns, and market opportunities.

  • Assist in maintaining an optimal payer mix to support financial performance.

  • Work closely with Admissions Coordinators to facilitate timely admissions.

Admissions Coordination

  • Respond promptly to referral inquiries.

  • Evaluate potential admissions for appropriateness and service capability.

  • Coordinate with clinical and operational leadership to facilitate admission decisions.

  • Communicate admission status updates to referral partners.

  • Ensure a positive admission experience for residents and families.

Community Outreach

  • Represent the facility at healthcare events, networking functions, and community programs.

  • Participate in health fairs, educational seminars, and professional association meetings.

  • Promote facility programs and services within the local healthcare community.

  • Develop community partnerships that support organizational growth objectives.

Marketing & Brand Promotion

  • Assist in implementing facility marketing initiatives and campaigns.

  • Distribute marketing materials and promotional resources to referral sources.

  • Promote specialty programs and services offered by the facility.

  • Support social media, public relations, and community engagement activities a