Operations Graduate Assistant Jobs in Hayward, CA

Job Summary

We are seeking a dedicated individual to join our Materials Distribution Management team as a HOSP AST 2 PD. In this role, you will play a crucial part in ensuring the smooth operation of hospital supply chain processes. Your responsibilities will include delivering supplies to patient care areas, restocking essential items, and managing inventory to support clinical and non-clinical departments. With a focus on detail and a fast-paced environment, you will collaborate closely with clinical staff to meet their supply needs.

Required Qualifications

• This position requires flexibility to orient and work at all UCSF Medical Center locations.
• High School graduation and two years of related experience or an equivalent combination of education and experience
• Previous experience in hospital materials management, supply chain, or logistics is preferred.
• Familiarity with inventory management systems, such as Oracle, is an asset.
• Strong attention to detail and the ability to work accurately in a fast-paced environment.
• Excellent communication skills to interact effectively with clinical staff and colleagues.
• Physical ability to lift and move supplies, with a commitment to supporting daily operational needs.
• Proficiency in using handheld scanning devices and willingness to learn new inventory management tools.
• Ability to work independently and manage time effectively to meet deadlines.
• A flexible and adaptable approach to handle changing priorities and work demands.
• Strong organizational skills to manage multiple tasks and maintain a well-organized work area.
• A commitment to patient-centered care and a passion for contributing to a positive patient experience.

DUTIES & ESSENTIAL JOB FUNCTIONS

%  

of time

Essential Function (Yes/No)

  

Key Responsibilities

(To be completed by Supervisor)

30

Yes

Deliver medical supplies to patient care areas, ensuring timely and accurate distribution.

30

Yes

Restock PAR locations with essential items to maintain a well-organized supply system.

15

Yes

Assist with receiving and putting away deliveries, managing inventory levels effectively.

10

Yes

Support medical gas management as required, ensuring a safe and reliable supply.

5

Yes

Maintain accurate records and documentation for all supply chain activities.

5

Yes

Communicate and collaborate with clinical staff to understand their supply needs and provide excellent service.

5

Yes

Ensure compliance with hospital policies and procedures related to supply chain management.

Yes

Assist with inventory audits and stock counts to maintain accurate inventory records.

Yes

Operate handheld scanning devices and utilize inventory management systems efficiently.

Yes

Provide coverage and support for other team members as needed, ensuring seamless operations

100%

 

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

                                                                                       

LIVING PRIDE STANDARDS

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.  These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.   

• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. 

• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

• Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

• Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. 

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways.  Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

• Picks up and disposes of any litter found throughout entire facility. 

• Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. 

• Protects the physical environment and equipment from damage and theft.