Operations Graduate Assistant Jobs in Chicago, IL

About North Park
Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world. Located for over 125 years on the land of the Miami and Potawatomi tribes in what is today Chicago’s northside, NPU has recently been designated a Hispanic Serving Institution and is committed to serving diverse populations. Elevating North Park University’s core distinctives of Christian, city-centered, and intercultural, NPU values diversity among its Faculty and is committed to building a racially and culturally diverse intellectual community, and strongly encourages the nomination and candidacies of persons who are Black, Indigenous, and People of Color regardless of gender.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

The Residence Life and Housing Assistant Coordinator (Res Life GA) is responsible for implementing the basic goals of Residence Life and Housing by providing administrative and operational support for the Office of Residence Life and Housing and promoting individual and community development among students through the Residential Curriculum. This position will report directly to the Director of Residence Life and Housing (DRLH). This is a 12-month, in-person position.

• Develop positive and professional relationships with undergraduate and graduate students by serving as a role model.
• Support the Professional Staff of Residence Life and Housing (Pro. Staff) with undergraduate student development and programming.
• Assist the Pro. Staff with operations of housing and administrative tasks.
• Facilitate student moves and room changes throughout the year in conjunction with the Assistant Director of Residence Life and Housing (AD) and Director of Residence Life and Housing (DRLH). This includes walk-throughs of the buildings before and after student moves.
• Hold 14-16 hours (2 full days) of weekly office hours in Johnson Center to complete assigned administrative tasks and respond to student inquiries (in person, email, or over the phone).
• Make referrals for students facing academic, personal, medical, and/or spiritual concerns to Student Engagement, Counseling Support Services, Health Services, University Ministries, etc.
• Assist in crisis management and emergency response by serving in the “On Duty” rotation with the other Pro. Staff. Included in this, but not exclusive to it, is support for public health policies and crises.
• Work occasional evenings and weekends for programming, operations, and busy periods.
• Assist the DRLH with the Student Conduct process for students in campus housing.
• Run the Social Media accounts (Instagram) for the office.
• Create marketing materials (flyers, posters, reels, posts, stories, etc.) and educational content.
• Performs additional responsibilities and tasks as assigned by the DRLH to support the office needs.

Remuneration:

• $500 monthly stipend
• An unfurnished apartment in the Graduate Student Housing (Legally married spouse can live with Assistant Coordinator).

Requirements

• A bachelor’s degree from a 4-year university or college.
• Enrolled or accepted to a graduate program at North Park University and remain enrolled as a degree-seeking full-time student while in this role.
• A personal commitment to the Christian mission of North Park University.
• Sensitivity to and support for intercultural issues and populations and diversity education.
• A developmental understanding of students in post-secondary education and a desire to facilitate and encourage their development in a supportive and service-oriented environment. 
• Agility and familiarity with latest software, database systems, computer literacy.
• Ability to traverse stairs in/out of living areas, Campus Safety Center, and Dining Hall.
• Ability to work at the office in person.

Desired:

• Previous residence life or housing experience is strongly preferred.
• Previous experience with social media account management and content creation strongly preferred.
• Demonstrated ability to creatively and efficiently solve problems, using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner.
• Demonstrated ability to communicate professionally and effectively in writing and orally. 
• A strong understanding of what it means to live in an urban environment.
• CPR/First Aid certification.

Benefits

• Monthly stipend of $500.
• An unfurnished apartment in the Graduate Student Housing (Legally married spouse can live with Assistant Coordinator).