This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities ...
This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities ...
Operational Excellence Lead: Process & Performance (Hybrid Work Schedule)
Atlanta, GA · Hybrid
$71K - $86K/yr
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
Operational Excellence Lead: Process & Performance (Hybrid Work Schedule)
Atlanta, GA · Hybrid
$71K - $86K/yr
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
Operational Excellence Lead: Process & Performance (Hybrid Work Schedule)
Atlanta, GA · On-site
$71K - $86K/yr
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
Operational Excellence Lead: Process & Performance (Hybrid Work Schedule)
Atlanta, GA · On-site
$71K - $86K/yr
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
Operational Excellence Lead: Process & Performance (Hybrid Work Schedule)
Atlanta, GA · Hybrid
$71K - $86K/yr
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
Operational Excellence Lead: Process & Performance (Hybrid Work Schedule)
Atlanta, GA · Hybrid
$71K - $86K/yr
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
Quick apply
The Job at a Glance As the Operational Excellence Lead (Process & Performance), you will support ... You'll partner with Operations, IT, and site teams to support new site launches, WMS transitions ...
This role will partner with Operations, Quality, Engineering, Supply Chain, Finance, Safety, and ... excellence and accountability. Manufacturing Operations Support • Partner with plant operations ...
This role will partner with Operations, Quality, Engineering, Supply Chain, Finance, Safety, and ... excellence and accountability. Manufacturing Operations Support • Partner with plant operations ...
Operations Manager
Warner Robins, GA · On-site
$100K - $112K/yr
Operations Excellence; Customer Service; and Servant Leadership. Typical duties include but are not limited to: * Leads the site team, including subcontractors, to deliver outstanding customer ...
Operations Manager
Warner Robins, GA · On-site
$100K - $112K/yr
Operations Excellence; Customer Service; and Servant Leadership. Typical duties include but are not limited to: * Leads the site team, including subcontractors, to deliver outstanding customer ...
Operations Manager
Warner Robins, GA · On-site
$100K - $112K/yr
Operations Excellence; Customer Service; and Servant Leadership. Typical duties include but are not limited to: * Leads the site team, including subcontractors, to deliver outstanding customer ...
Operations Manager
Warner Robins, GA · On-site
$100K - $112K/yr
Operations Excellence; Customer Service; and Servant Leadership. Typical duties include but are not limited to: * Leads the site team, including subcontractors, to deliver outstanding customer ...
Life & Annuity Operations Manager Bilingual English/Spanish
Atlanta, GA · On-site
$53K - $58K/yr
This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities ...
Life & Annuity Operations Manager Bilingual English/Spanish
Atlanta, GA · On-site
$53K - $58K/yr
This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities ...
Dollar General is seeking a Distribution Center Manager in Atlanta, Georgia to oversee all operations of the distribution center. You will develop and implement operational plans while mentoring the ...
Dollar General is seeking a Distribution Center Manager in Atlanta, Georgia to oversee all operations of the distribution center. You will develop and implement operational plans while mentoring the ...
Op Excellence Specialist III
Atlanta, GA · On-site
$45.51 - $55.45/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Op Excellence Specialist III
Atlanta, GA · On-site
$45.51 - $55.45/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Op Excellence Specialist III
Atlanta, GA · On-site
$19 - $24/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Op Excellence Specialist III
Atlanta, GA · On-site
$19 - $24/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Dollar General is seeking a Distribution Center Manager in Atlanta, Georgia to oversee all operations of the distribution center. You will develop and implement operational plans while mentoring the ...
Dollar General is seeking a Distribution Center Manager in Atlanta, Georgia to oversee all operations of the distribution center. You will develop and implement operational plans while mentoring the ...
System Manager, Virtually Integrated Care Operational Excellence
Rossville, GA · Remote
$53.58 - $88.40/hr
Operational Excellence: Overseeing regulatory compliance, advanced technology adoption, and resource allocation to ensure optimal outcomes and enhanced patient safety. * Performance Excellence
System Manager, Virtually Integrated Care Operational Excellence
Rossville, GA · Remote
$53.58 - $88.40/hr
Operational Excellence: Overseeing regulatory compliance, advanced technology adoption, and resource allocation to ensure optimal outcomes and enhanced patient safety. * Performance Excellence
Op Excellence Specialist III
Atlanta, GA · On-site
$19 - $24/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Op Excellence Specialist III
Atlanta, GA · On-site
$19 - $24/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Op Excellence Specialist III
$19 - $24/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Op Excellence Specialist III
$19 - $24/hr
The Operational Excellence Specialist III at Emory Healthcare is a senior-level role responsible for leading high-impact, cross-functional process improvement initiatives that directly contribute to ...
Principal Azure Cloud & DevOps Platform Engineer
Alpharetta, GA · Hybrid
$155K - $261K/yr
At AT&T, we're modernizing enterprise technology platforms through cloud transformation, automation, and DevOps excellence. We're seeking a Principal Systems Engineer (Azure Cloud & DevOps Platform ...
Principal Azure Cloud & DevOps Platform Engineer
Alpharetta, GA · Hybrid
$155K - $261K/yr
At AT&T, we're modernizing enterprise technology platforms through cloud transformation, automation, and DevOps excellence. We're seeking a Principal Systems Engineer (Azure Cloud & DevOps Platform ...
Principal Azure Cloud & DevOps Platform Engineer
Atlanta, GA · Hybrid
$155K - $261K/yr
At AT&T, we're modernizing enterprise technology platforms through cloud transformation, automation, and DevOps excellence. We're seeking a Principal Systems Engineer (Azure Cloud & DevOps Platform ...
Principal Azure Cloud & DevOps Platform Engineer
Atlanta, GA · Hybrid
$155K - $261K/yr
At AT&T, we're modernizing enterprise technology platforms through cloud transformation, automation, and DevOps excellence. We're seeking a Principal Systems Engineer (Azure Cloud & DevOps Platform ...
As a Territory Restaurant Operations Specialist, you will have the responsibility of overseeing the people, processes, and operations to drive excellence in day-to-day operations in your assigned ...
As a Territory Restaurant Operations Specialist, you will have the responsibility of overseeing the people, processes, and operations to drive excellence in day-to-day operations in your assigned ...
Op Excellence Specialist II
Atlanta, GA · On-site
The Operational Excellence Specialist II at Emory Healthcare plays a key role in driving continuous improvement initiatives across the organization. * This advanced-level position focuses on ...
Op Excellence Specialist II
Atlanta, GA · On-site
The Operational Excellence Specialist II at Emory Healthcare plays a key role in driving continuous improvement initiatives across the organization. * This advanced-level position focuses on ...
Operations Excellence information
See Georgia salary details
$9.54 - $12.77
9% of jobs
$14.88 is the 25th percentile. Wages below this are outliers.
$12.77 - $16
24% of jobs
The median wage is $18.46 / hr.
$16 - $19.23
22% of jobs
$19.23 - $22.46
16% of jobs
$23.89 is the 75th percentile. Wages above this are outliers.
$22.46 - $25.69
9% of jobs
$25.69 - $28.91
7% of jobs
$28.91 - $32.14
4% of jobs
$32.14 - $35.37
4% of jobs
$35.37 - $38.60
3% of jobs
$38.60 - $41.83
1% of jobs
$41.83 - $45.06
0% of jobs
$9
$22
$45
How much do operations excellence jobs pay per hour?
How does an Operations Excellence professional typically collaborate with other departments to drive process improvements?
What is Operations Excellence?
What is the difference between Operations Excellence vs Process Improvement Specialist?
| Aspect | Operations Excellence | Process Improvement Specialist |
|---|---|---|
| Primary Focus | Optimizing overall operational performance across multiple departments | Analyzing and improving specific processes within a department |
| Certifications | Lean, Six Sigma, PMP often preferred | Lean, Six Sigma, Kaizen certifications common |
| Work Environment | Cross-functional teams, strategic planning | Project-based, department-specific |
| Industry Usage | Manufacturing, healthcare, finance, and more | Manufacturing, logistics, service industries |
Operations Excellence professionals focus on broad, strategic initiatives to improve overall organizational performance, while Process Improvement Specialists concentrate on refining specific processes. Both roles often require similar certifications and work environments, but their scope and objectives differ significantly.
What are the key skills and qualifications needed to thrive in Operations Excellence, and why are they important?
What does operations excellence mean?

Other
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
About the Role
We are seeking an experienced Operations Manager to lead Life Insurance operations for a strategic client. This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities expertise, Infosys McCamish platform proficiency, and bilingual fluency in Spanish or Portuguese are mandatory requirements.
Key Responsibilities
- Client Governance — Manage SLAs, risks, and executive reporting; partner with senior client stakeholders to shape the operational roadmap and resolve issues with clear root-cause actions.
- Operations Excellence — Standardize and improve SOPs to maintain accuracy, efficiency, and audit readiness; enforce financial controls and proactively close control gaps.
- Platform & Technology — Leverage the Infosys McCamish platform to optimize throughput and compliance; pilot and scale analytics, RPA, and GenAI tools with appropriate controls.
- People & Performance — Lead a cross-functional team through goal-setting, coaching, and data-driven performance reviews; build domain depth via structured learning and LOMA pathways.
- Change Management — Execute structured change initiatives for enhancements, new products, and regulatory updates, ensuring smooth transitions and BAU handoffs.
- Compliance & Improvement — Maintain regulatory compliance and audit evidence; drive a continuous improvement pipeline informed by defect analysis, VOC, and control results.
- Reporting & Insights — Translate operational metrics to P&L impact; maintain a leadership dashboard and frame investment cases for automation and AI with ROI trade-offs.
- Training & Knowledge — Keep SOPs, playbooks, and training materials current; deliver structured training for internal teams and client stakeholders on process changes.
Basic Qualifications
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 7 years of experience relating to the job description.
Preferred Qualifications
- Proven experience in Life Insurance operations management across the Life & Annuities value chain, including policy administration and financial controls.
- Track record managing senior client stakeholders and owning outcomes in a regulated environment.
- Bilingual proficiency in Spanish or Portuguese — mandatory.
- Strong analytical skills with the ability to translate operational data into financial insights.
- LOMA certifications (FLMI or ALMI)
- Hands-on experience with RPA, GenAI/Copilot tools, or analytics platforms in an insurance operations setting.
- Demonstrated success leading process improvement initiatives with measurable outcomes.
- Knowledge of the Infosys McCamish platform and related systems.
Who We Are
Infosys McCamish Systems,(https://www.infosysbpm.com/mccamish.html.) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. (https://www.infosysbpm.com/) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995. It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company.
Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish’s many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.