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Operations Excellence Manager Jobs in Lithonia, GA

Gururo

Operations Manager

Atlanta, GA · On-site +1

... excellence. Requirements : * Experience: Minimum of 5 years of experience in operations management ... preferably in the technology or software industry. * Leadership Skills: Strong leadership abilities ...

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Operations Excellence Manager information

See Lithonia, GA salary details

$28.3K

$57.9K

$108.2K

How much do operations excellence manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for operations excellence manager in Lithonia, GA is $57,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $70,800.00 per year, depending on experience, location, and employer.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are popular job titles related to Operations Excellence Manager jobs in Lithonia, GA?

For Operations Excellence Manager jobs in Lithonia, GA, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Lithonia, GA look for?

The top searched job categories for Operations Excellence Manager jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Operations Excellence Manager jobs?

Cities near Lithonia, GA with the most Operations Excellence Manager job openings:

Operations Excellence Manager jobs near you

Senior Manager, NASA Transport Operations & Strategy (Customer Onsite)

Expeditors

Ellenwood, GA • On-site

Full-time

Medical, Life, PTO

Posted 3 days ago

New

Expeditors rating

7.9

Company rating: 7.9 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

75th of 366 rated logistics

Job description

Company Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • 20,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description
Position Summary
The Senior Manager, NASA Transport Operations & Strategy provides overall leadership for the NASA Transportation program across the Americas. The role is accountable for customer partnership, operational governance, regional growth, financial and workforce planning, and delivery of the strategic roadmap. The position leads both the operational execution and enablement functions, ensuring that daily performance and long-term transformation remain aligned. This position is located at the customer's premises and requires an on-site presence.
Major Duties and Responsibilities
  • Own the NASA Transportation program across all Americas sites, shifts and service locations.
  • Serve as the senior escalation and governance lead for the customer, internal leadership, warehouses, suppliers, contract manufacturers and carrier partners.
  • Set the regional strategy, annual priorities, operating rhythm and critical success factors for the program.
  • Lead, coach and develop the NASA Transport Operations Manager and the Global Transport Enablement & Process Excellence Manager.
  • Oversee regional staffing, succession planning, organizational design, productivity and capacity planning.
  • Provide governance for service performance, on-time-in-full results, failure reason coding, root-cause analysis and corrective actions.
  • Own regional budget planning, productivity targets, cost-saving initiatives and business cases for additional scope or resources.
  • Lead onboarding of new sites, carriers, program and customer requirements, ensuring operational readiness and controlled implementation.
  • Coordinate with account management teams and carrier partners to improve service, safety, security, cost and capacity.
  • Drive alignment with EMEA and APAC transport leadership on common standards, reporting and global initiatives.
  • Sponsor AI, automation, data and process-improvement initiatives that reduce manual work and increase scalability.
  • Prepare and deliver executive-level business reviews, performance updates, risk summaries and strategic recommendations.
  • Travel to customer, supplier, warehouse and operational locations as required.

Qualifications
Experience and Education Requirements
  • 8+ years experience in complex freight forwarding, specialized carrier management, or enterprise transportation operations / Multi-party stakeholder mastery i.e. proven track record directly managing operations involving competing internal/external customers, multiple vendor classes, and diverse fleets simultaneously
  • Demonstrated experience leading multi-site or regional operations with responsibility for service, customer and financial performance.
  • Strong knowledge of air, road, ocean and parcel transportation and associated operating systems, including TMS, WMS and YMS.
  • Proven capability in strategic account management, organizational change, project implementation and executive stakeholder engagement.
  • Strong commercial judgement, analytical capability and experience translating data into business decisions.
  • Excellent communication, presentation, negotiation and escalation-management skills.
  • Self-starter with a highly motivated, results-driven approach and the ability to reprioritize in a fast-changing environment.
  • Availability for domestic and international travel, expected at up to 30%.

Key Measures of Success
  • Customer satisfaction and stakeholder confidence.
  • SLA, KPI and on-time-in-full performance across NASA.
  • Financial performance, cost reduction and productivity improvement.
  • Successful delivery of new sites, programs and strategic initiatives.
  • Leadership capability, succession coverage and employee development.
  • Reduction in operational risk, recurring failures and manual work.

Key Working Relationships
  • Global Professional Services leadership and regional Transport leadership.
  • Customer transportation, warehouse and supply-chain stakeholders.
  • NASA site supervisors, team leads and operational teams.
  • Carriers, suppliers, contract manufacturers and warehouse partners.
  • ESC, Freight Pay, BPA, technology, finance, human resources and account management teams.

Additional Information
Expeditors offer excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Reporting Structure
  • Global Professional Services Manager

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