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Operations Excellence Manager Jobs in Puerto Rico

Fulcro Insurance

Director of Operations

San Juan, PR · On-site

Experience in unionized environments and collective bargaining management. * Preferably holds Operational Excellence certifications such as Lean Manufacturing, Kaizen, Quality Control, or Food Safety.

Waste Connections of Canada

$105K - $115K/yr

Operations Supervisor - Waste Connections Location: Livermore, CA Salary: $105,000 - $115,000 ... Handle customer complaints and ensure service excellence. * Conduct performance reviews and manage ...

Waste Connections Inc

$105K - $115K/yr

Operations Supervisor - Waste Connections Location: Livermore, CA Salary: $105,000 - $115,000 ... Handle customer complaints and ensure service excellence. * Conduct performance reviews and manage ...

Quest Global

Operations Lead

Santa Isabel, PR · On-site

$53K - $67K/yr

... Managers to ensure effective internal and customer communication on manufacturing plans and ... Drive rapid closure to issues as they arise, including quality, supply and operational excellence ...

Crateandbarrel

Lead by example and support store management in holding self and others accountable for store profitability and operational excellence * Drive sales through engagement of customers, suggestive ...

Sartorius AG

Head of Operations Yauco

Yauco, PR · On-site

$150 - $190/hr

Sartorius has partnered exclusively with Russell Reynolds to manage this search. To ensure your ... excellence please explore this opportunity.What you will accomplish together with us:Oversee ...

Kelly Services

PR

Drive rapid closure to issues as they arise, including quality, supply, and operational excellence ... Customer relationship management skills, with demonstrated experience resolving operational ...

Popular

Manager I - Software Engineering

San Juan, PR · On-site

$120 - $170/hr

Identify and implement cost optimization opportunities while maintaining service quality and operational excellence. * Support financial planning, forecasting, and resource management activities.

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Operations Excellence Manager information

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are popular job titles related to Operations Excellence Manager jobs in Puerto Rico?

For Operations Excellence Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Puerto Rico look for?

The top searched job categories for Operations Excellence Manager jobs in Puerto Rico are:

Operations Excellence Manager jobs near you
Infographic showing various Operations Excellence Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director of Operations

Fulcro Insurance

San Juan, PR • On-site

Full-time

Re-posted 16 days ago

Job description

Company Overview
Our client is one of the leading owners of commercial structures across the island and the United States, as well as urban complexes, manufacturing operations, and food distribution businesses. They are currently seeking a Director of Operations.
Job Summary
Serve as the primary operational integrator of the business, responsible for translating the corporate strategy into profitable and sustainable execution. Lead all critical value-chain operations to ensure continuity, efficiency, structure, cost optimization, and competitive advantage, guaranteeing alignment between operational capacity, market demand, and business growth, as well as the operations of the business units.
This position has a direct impact on the profitability, continuity, and sustainability of the business. It is responsible for ensuring the operational execution of the corporate strategy, acting as a key pillar in generating value and competitive advantage for the organization.
Key Responsibilities
  • Design and lead an integrated operating model across Maintenance & Engineering, Operations, Planning, and Logistics to maximize efficiency, productivity, and asset utilization.
  • Ensure consistent execution of plant operations, maintenance, logistics, and distribution.
  • Define, implement, and monitor the operational strategy aligned with corporate objectives.
  • Translate business strategy into concrete, measurable, and sustainable operational plans.
  • Develop and manage high-impact operational budgets.
  • Control and optimize the operational cost structure.
  • Make decisions based on financial analysis, productivity, and performance.
  • Ensure production, inventory, and distribution are aligned with business demand.
  • Guarantee supply chain efficiency and resilience.
  • Ensure optimal inventory levels and on-time delivery performance.
  • Develop a high-performance operational organization with clear roles, metrics, and accountability.
  • Identify, develop, and retain key talent to ensure continuity and succession.
  • Lead effectively in unionized environments, ensuring labor stability and compliance with collective bargaining agreements.
  • Promote a culture of discipline, responsibility, safety, and continuous improvement.
  • Ensure full compliance with regulatory, quality, and industrial safety standards.
  • Manage operational risks that may impact business continuity or reputation.
  • Establish robust operational controls and continuous monitoring systems.
  • Monitor operational performance through KPIs and strategic metrics.
  • Present periodic executive reports to senior management on results, deviations, and action plans.
  • Make timely corrective decisions based on data and operational trends.
  • Act as a strategic bridge between Operations and key areas: Sales, Finance, HR, IT, and Quality.
  • Align operational execution with corporate strategy.
  • Perform other duties or functions incidental to the role or assigned by the General Manager and/or any other authorized company officer.
Education & Certifications
  • Bachelor's degree in Engineering, Sciences, or related fields.
  • Over 10 years of experience managing manufacturing plant operations, preferably in medium- to high-complexity food industry environments.
  • Strong experience in business administration, financial management, project management, and preventive/predictive maintenance.
  • Experience in manufacturing, preferably in food or regulated industries.
  • Experience in supply chain, logistics, and managing multiple business units.
  • Experience in unionized environments and collective bargaining management.
  • Preferably holds Operational Excellence certifications such as Lean Manufacturing, Kaizen, Quality Control, or Food Safety.
  • Transformational leadership and strong results orientation.
  • Ability to communicate clearly, effectively, and fluently in both Spanish and English.
  • Extensive knowledge of computerized systems and programs such as MS Office and preferably SAP.
  • Availability to work nights and weekends.
  • Availability to travel within and outside the island.

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