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Operations Dispatch Supervisor Jobs (NOW HIRING)

Builders FirstSource

Dispatch Supervisor

Madison, WI · On-site

Reviews dispatch operations to identify technical and operational training needs and recommend ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the ...

MV Transportation

Dispatch Supervisor

Kent, WA · On-site

$31.50 - $34.23/hr

Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch ... Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to ...

MV Transportation

Dispatch Supervisor

Baltimore, MD

$30.12/hr

Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch ... Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to ...

Harris Health System

EMS Dispatch Supervisor

Houston, TX · On-site

$22.05 - $28.12/hr

EMS Dispatch Supervisor leads on training new and existing employees and will provide ongoing educations, supervising and management of daily operations and productivity. Minimum Qualifications ...

Premier Ambulance

Ambulance Dispatch Supervisor

Brea, CA · On-site

$30 - $34.07/hr

The Ambulance Dispatch Supervisor oversees daily operations of the EMS dispatch center, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services.

U.S. Venture, Inc.

Dispatch Supervisor

Sharonville, OH · On-site

Support the Operations Manager in achieving all site, dispatch, and office needs. Responsible for ... Backup for Dispatch Supervisor and EComm * Assign lines to be pulled by material handlers for will ...

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she ... Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to ...

MV Transportation

Dispatch Supervisor

Kent, WA

$31.50 - $34.23/hr

MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she ... Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to ...

Reworld

Dispatch Supervisor

Dolton, IL · On-site

Track key performance indicators (KPIs) related to transportation operations, analyzing data and ... and supervisors. Capable of fostering a collaborative and inclusive work environment. * Strong ...

Thompson Pipe Group

Dispatch Supervisor

Rialto, CA · On-site

$85K - $95K/yr

Work closely with customers, sales representatives, and operations to coordinate scheduling ... Supervisor * experience and/or training in customer service, dispatching or project management or ...

MV Transportation

Dispatch Supervisor

Kent, WA · On-site

$31.50 - $34.23/hr

Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch ... Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to ...

Quinn Company

Regional Dispatch Supervisor

Santa Maria, CA · On-site

$70K - $81K/yr

Manage Regional Dispatch Operations: Ensure timely and accurate delivery and pickup of equipment ... Supervisory Responsibilities * Directly supervise regional transportation employees * Interview ...

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Operations Dispatch Supervisor information

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$30K

$62.9K

$103.5K

How much do operations dispatch supervisor jobs pay per year?

As of Jun 24, 2026, the average yearly pay for operations dispatch supervisor in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Operations Dispatch Supervisors, and how can they be addressed?

Operations Dispatch Supervisors often encounter challenges such as managing real-time schedules, handling unexpected disruptions, and ensuring clear communication between dispatchers, drivers, and clients. Addressing these challenges requires strong organizational skills, the ability to remain calm under pressure, and effective use of dispatch software to track and adapt to changes quickly. Building a proactive communication strategy and fostering teamwork within the dispatch and field teams can also help minimize misunderstandings and delays.

What does an Operations Dispatch Supervisor do?

An Operations Dispatch Supervisor oversees the daily activities of dispatchers and coordinates the scheduling and dispatch of personnel, vehicles, or shipments. They ensure that operations run smoothly, efficiently, and on schedule by monitoring workflows, handling emergencies or issues as they arise, and communicating with teams in the field. Additionally, they are responsible for training dispatch staff, maintaining records, and implementing policies to improve service delivery. Their role is crucial in industries such as transportation, logistics, and emergency services.

What is the difference between Operations Dispatch Supervisor vs Logistics Coordinator?

AspectOperations Dispatch SupervisorLogistics Coordinator
CredentialsHigh school diploma; some roles prefer certifications in logistics or dispatchHigh school diploma; certifications in logistics or supply chain are common
Work EnvironmentDispatch centers, transportation hubs, or field operationsOffices, warehouses, or distribution centers
Employer & IndustryTransportation, delivery services, logistics companiesSupply chain, warehousing, distribution companies
Primary FocusOverseeing dispatch operations, coordinating vehicle and driver assignmentsPlanning and coordinating shipments, tracking inventory, managing schedules

The Operations Dispatch Supervisor primarily manages dispatch activities and oversees transportation operations, while the Logistics Coordinator focuses on planning shipments and coordinating supply chain activities. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an Operations Dispatch Supervisor, and why are they important?

To excel as an Operations Dispatch Supervisor, you typically need strong organizational skills, experience in logistics or transportation, and a relevant degree or equivalent work experience. Familiarity with dispatch management software, GPS tracking systems, and Microsoft Office Suite is commonly required, along with certifications like Certified Transportation Professional (CTP) being advantageous. Outstanding communication, problem-solving abilities, and leadership are vital soft skills to effectively coordinate teams and respond to dynamic situations. These competencies ensure efficient operations, timely service delivery, and the ability to resolve issues promptly in a fast-paced environment.
More about Operations Dispatch Supervisor jobs
What job categories do people searching Operations Dispatch Supervisor jobs look for? The top searched job categories for Operations Dispatch Supervisor jobs are:
Operations Dispatch Supervisor jobs near you
Infographic showing various Operations Dispatch Supervisor job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 28% Part Time, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Supervisor

KEYSTONE FREIGHT CORP

Secaucus, NJ • On-site

Full-time

Posted 20 days ago

Job description

Company Overview:

NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.

This is a 3rd shift role from Sunday - Thursday, 10PM - 6AM.

Job Overview:

Supporting local client dispatching operations on a day-to-day basis, hands on paperwork/administrative controls to maximize efficiency. Work through business continuity models to support operations through adversity.

Duties and responsibilities:

1. Customer Service

  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries
  • Participate in customer weekly/daily calls regarding performance and planning
  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved.

2. Driver Management & Recruiting

  • Support driver hiring and start up initiatives by interviewing and processing drivers
  • Evaluate driver pools and driver capabilities for busy season/special projects
  • Match driver candidates for capabilities that match service needs
  • Work through application questions and concerns
  • Coordinate Recruiting and Safety departments processing of applications

3. Review Problems From Internal & External Customers

  • Interface with customers on expectations and recent issues to help resolve
  • Work with internal customers from cross functional departments to establish needs and processes to complete

4. Operational Tools & infrastructure

  • Work with tools and infrastructure items
  • Tracking and mcnally/skybitz
  • As400 reporting
  • Customer portals and online platforms i.e. Smartsheet

5. Administrative Support

  • Work with administrative teams to complete orders/close out open billing items
  • Develop reporting tools to create processed for additional revenue streams. i.e. detention and bobtail billing

Requirements:

  • 3-5 Dispatch supervisory experience.
  • 5 years of dispatching experience.
  • Ability to actively and effectively act as a team member in a professional manner and in the spirit of TEAM success.
  • This position requires a high school education or equivalent.
  • Relevant work experience in a logistics field, 1 year experience preferred
  • Proficient with Microsoft Word, Excel and PowerPoint.
  • Ability to work under pressure and meet deadlines.
  • Ability to communicate both orally and in writing with a wide range of people.

EEO Statement:

NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#NRSIND