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Operations Director Jobs in Point Pleasant, NJ (NOW HIRING)

Brandywine Living

Concierge

Brick, NJ · On-site

$16 - $16.50/hr

This is a non-exempt, hourly role reporting to the Business Operations Director. Responsibilities and Duties: * Answers and screens all incoming calls in a courteous and professional manner

Brandywine Living

Concierge

Shrewsbury, NJ · On-site

$17 - $18/hr

... Business Operations Director in administrative tasks as assigned • Participates in and attends all in-service training as scheduled • Ensures compliance with all Federal, State, and local ...

New

Brandywine Living

Concierge

Shrewsbury, NJ · On-site

$17 - $18/hr

... Business Operations Director in administrative tasks as assigned • Participates in and attends all in-service training as scheduled • Ensures compliance with all Federal, State, and local ...

New

Brandywine Living

Concierge

Shrewsbury, NJ · On-site

$17 - $18/hr

... Business Operations Director in administrative tasks as assigned • Participates in and attends all in-service training as scheduled • Ensures compliance with all Federal, State, and local ...

New

Universal Chillers

Be Seen First

Chiller Technician

Lakewood, NJ · On-site

$70K - $160K/yr

Service Manager / Operations Director Job Overview We are seeking an experienced and certified Chiller Technician to join our HVAC/R service team. In this role, you will be responsible for installing ...

Universal Chillers

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Chiller Technician

Lakewood, NJ · On-site

$70K - $160K/yr

Service Manager / Operations Director Job Overview We are seeking an experienced and certified Chiller Technician to join our HVAC/R service team. In this role, you will be responsible for installing ...

TWO MEN AND A TRUCK®

Operations Supervisor

Asbury Park, NJ · On-site

$45K - $50K/yr

Drive your career forward with TWO MEN AND A TRUCK ® as an Operations Supervisor and discover your ... Demonstrated ability to lead by example to motivate, develop, and direct people * Strong decision ...

Kiddies Daycare LLC

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Daycare Director/ Childcare Center Director

Toms River, NJ · On-site

$25 - $30/hr

... Daycare Director to lead our childcare center. We are seeking someone who is professional ... Oversee daily operations of the childcare center Supervise, support, and guide teachers and staff ...

Kiddies Daycare LLC

Be Seen First

Daycare Director/ Childcare Center Director

Toms River, NJ · On-site

$25 - $30/hr

... Daycare Director to lead our childcare center. We are seeking someone who is professional ... Oversee daily operations of the childcare center Supervise, support, and guide teachers and staff ...

Monarch Communities

Concierge - Part Time

Brick, NJ · On-site

This is a non-exempt, hourly role reporting to the Business Operations Director. Responsibilities and Duties: * Answers and screens all incoming calls in a courteous and professional manner

Monarch Communities

Concierge - Part Time

Brick, NJ

$16 - $16.50/hr

This is a non-exempt, hourly role reporting to the Business Operations Director. Responsibilities and Duties: * Answers and screens all incoming calls in a courteous and professional manner

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Operations Director information

See Point Pleasant, NJ salary details

$36.5K

$115.7K

$192.9K

How much do operations director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for operations director in Point Pleasant, NJ is $115,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $145,600.00 per year, depending on experience, location, and employer.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Point Pleasant, NJ? The most popular types of Operations jobs in Point Pleasant, NJ are:
What cities near Point Pleasant, NJ are hiring for Operations Director jobs? Cities near Point Pleasant, NJ with the most Operations Director job openings:
Operations Director jobs near you

Director of Call Center Operations

MTM LLC

Colts Neck, NJ

$75K - $225K/yr

Full-time

Re-posted 12 days ago

Job description

Position Overview:
The Director of Call Center will oversee the entire call center operation, managing a team of sales agents responsible for generating new business and driving sales over the phone. You'll be responsible for setting strategic direction, optimizing processes, and ensuring the team consistently meets or exceeds lead generation and revenue goals. This role requires a blend of leadership, hands-on management, and operational excellence to deliver high performance in a fast-paced environment.

Key Responsibilities:

  • Leadership & Team Management: Manage, lead, and motivate a team of call center agents focused on generating high-quality leads and driving new business for the company. Foster a culture of accountability, teamwork, and high performance.
  • Sales Strategy Development: Design and implement effective call center strategies for both inbound and outbound lead generation, ensuring the team is equipped to identify opportunities and drive conversions.
  • Performance Optimization: Monitor key performance indicators (KPIs) to track team performance, identifying opportunities for improvement and implementing actionable strategies to hit and exceed targets.
  • Coaching & Development: Provide ongoing training, coaching, and mentoring to call center agents, helping them refine their sales skills, improve their scripts, and maximize their lead conversion rates.
  • Process Improvement: Continuously evaluate and refine call center processes, technology, and workflows to maximize efficiency, enhance the customer experience, and drive revenue growth.
  • Collaboration with Sales and Marketing Teams: Work closely with the sales and marketing teams to ensure a seamless lead handoff process and alignment of strategies. Ensure that leads are properly nurtured and passed to the appropriate team for follow-up.
  • Customer Experience: Ensure that every call is an opportunity to provide value to the customer while promoting our services, building trust, and maintaining high standards of professionalism.
  • Reporting & Analytics: Regularly analyze and report on call center performance, lead quality, and revenue generation, providing insights to senior leadership on performance trends and improvement opportunities.
  • Budget Management: Oversee the call center budget, ensuring that resources are allocated effectively to meet team objectives while controlling costs.

Qualifications:

  • Proven experience managing a call center team, ideally in a sales-driven environment (preferably in construction, home services, or a similar industry).
  • Strong leadership and team management skills, with a focus on performance coaching, mentoring, and motivating teams to meet and exceed goals.
  • Experience with lead generation, sales funnels, and optimizing conversion rates in a call center setting.
  • Data-driven approach with the ability to analyze performance metrics, identify trends, and implement improvements.
  • Excellent communication and interpersonal skills, with the ability to work cross-functionally with other departments.
  • Strong problem-solving and conflict-resolution skills, especially in high-pressure situations.
  • Familiarity with call center software and CRM systems (Salesforce, Five9, etc.).
  • Experience developing and implementing call scripts, sales training programs, and process optimizations.
  • Ability to thrive in a fast-paced, high-volume environment, balancing short-term goals with long-term objectives.

Why Join Us?

  • Make an Impact: Play a key role in driving the growth of the business by managing a high-performance call center team that generates new business.
  • Competitive Compensation: Competitive salary with performance-based incentives.
  • Career Growth: Opportunities for professional development and advancement as we continue to scale.
  • Dynamic Culture: Be part of a collaborative and entrepreneurial team that is committed to excellence.
  • Industry-Leading Company: Join a company that's an innovator in the construction and home remodeling space, offering high-quality products and services.

If you're a results-driven call center leader with a passion for generating business and leading teams to success, we want to hear from you!

Employment Type: FULL_TIME

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