Operations Director Jobs in Cochrane, AB (NOW HIRING)

Requisition ID: 101241 

Job Category: Commissioning 

Location: Calgary, AB, Canada 
 

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

CORE brings together the necessary elements of a project to achieve nameplate value and deliver peak asset performance. We take a staged approach to verifying technical readiness and ensuring organizational preparedness, right up to achieving full operational capacity. 

Our operations are organized into seven regions:

• ECA: Eastern Canada
• WCA: Western Canada
• USA: United States
• SAM: South America
• AIM: Africa, India, and Middle East
• EUR: Europe
• AUA: Australia and Asia

Our culture is built on collaboration, technical excellence, and a commitment to shaping a better future. We take pride in our values and operate as a flat, connected organization where innovation and ownership are encouraged at every level.

Role Overview

We are conducting a global search for a Global Director of Asset Maintenance.

In this role, the Global Director of Asset Maintenance is accountable for defining and executing Hatch's global Asset Maintenance strategy, establishing technical excellence, governance, service offerings, methodologies, and delivery capabilities that support clients through the transition to operations phase of capital projects.

A critical expectation of the role is to champion Asset Maintenance as a critical component of successful project delivery, ensuring maintenance organizations, systems, work processes, spare parts, maintenance facilities, workforce capabilities, maintenance strategies, and asset data are established and ready to support safe, reliable and efficient operations at startup.

Asset Maintenance services are frequently delivered as an integrated component of Operational Readiness programs, ensuring maintenance readiness is embedded throughout the project lifecycle and integrated with commissioning, completions, and ramp-up activities. In other cases, Asset Maintenance services are delivered as standalone project-focused engagements.

Unlike traditional Asset Management advisory services that focus primarily on existing operations, organizational transformation, distressed assets, or operational performance improvement programs, the Asset Maintenance practice within CORE is principally focused on supporting greenfield developments and brownfield projects, helping clients successfully transition assets from project execution, through startup and ramp-up, into reliable and sustainable operations.

The Global Director will be responsible for ensuring alignment between Asset Maintenance and Hatch's broader CORE service lines, including Operational Readiness, Commissioning, Completions, and Ramp-up, delivering integrated solutions that support clients across the entire path to operations.

We are looking for professionals who think and act like owners, thrive on creating new approaches and improving processes, and can bridge technical execution with strategic foresight to deliver exceptional client value. Most importantly, you will inspire, develop and lead our teams with a focus on developing future great asset maintenance professionals, sustaining the growth of our expertise for decades to come.

Candidates must be willing to travel to meet teams and clients including remote project sites as required, and participate in site assignments, sometimes requiring fly-in/fly-out arrangements for periods of time.

Key Responsibilities

• Strategic Leadership

• • Define and lead the global strategy for Asset Maintenance across all regions and market sectors.
  • Provide strategic leadership for greenfield and brownfield project delivery by shaping the vision, direction, and standards for maintenance excellence, reliability improvement, maintenance readiness, asset strategies, planning and scheduling, work management, and overall asset performance.
  • Develop and grow Hatch's Asset Maintenance service offerings, methodologies, and implementation frameworks.
  • Champion Asset Maintenance within Hatch and externally, through thought leadership, increasing awareness, capability, and integration across disciplines and business units.
  • Drive alignment between Engineering, Operations, Maintenance, Operational Readiness, Commissioning, Completions, Ramp-up, Advisory, Technologies and Digital teams to deliver integrated client solutions.

• Technical Excellence & Discipline Governance
  • Develop and maintain global standards, methodologies, frameworks, procedures, and tools for Asset Maintenance services.
  • Govern the application of maintenance and reliability best practices across client engagements.
  • Ensure methodologies are aligned with recognised industry frameworks and standards including ISO 55000 Asset Management principles, Reliability-Centred Maintenance (RCM), Risk-Based Maintenance, SMRP practices, and other industry-recognised reliability and maintenance methodologies.
  • Establish technical excellence programs, quality assurance processes, and knowledge-sharing mechanisms across the global practice.
  • Develop and maintain methodologies for Reliability, Availability and Maintainability (RAM) studies and other reliability engineering analyses that support project development and operational readiness.
  • Sponsor innovation and development of methodologies related to:
    • Maintenance strategy development
    • Maintenance readiness
    • Reliability engineering
    • Preventive and predictive maintenance
    • Planning and scheduling
    • Work management
    • Spare parts optimization
    • Defect elimination
    • Root cause analysis
    • Asset performance improvement
  • Support standardization of approaches for CMMS, EAM, and maintenance data management programs.

• Integration with Operational Readiness

• • Ensure Asset Maintenance services are fully integrated within Hatch's Operational Readiness methodology and delivery framework.
  • Support Operational Readiness programs through development of maintenance organizations, maintenance systems, maintenance work processes, maintenance training requirements, spare parts strategies, and maintenance readiness plans.
  • Develop scalable service offerings that allow Asset Maintenance expertise to be effectively embedded within broader Hatch's project delivery programs.
  • Ensure maintenance requirements are incorporated into project development, engineering, procurement, construction, commissioning, and startup activities.

• Project Support

• • Provide governance and expert support to major greenfield and brownfield projects globally.
  • Conduct reviews, readiness assessments, maturity evaluations, and assurance activities to identify risks and opportunities for improvement.
  • Provide expert guidance on the maintenance aspects of operating strategies, maintenance workforce development, organizational design, spares strategy and demand management processes, work management processes, maintenance facilities, and operational handover requirements.
  • Support project teams in establishing the foundations required for long-term asset performance before operations assume ownership.

• Digital & Data Leadership

• • Define Hatch's global strategy for maintenance-related digital solutions and data-driven performance improvement.
  • Work in collaboration with the Digital group to provide services to clients with regards to the effective implementation and optimization of CMMS, EAM, Asset Performance Management (APM), and maintenance analytics solutions.
  • Promote the use of maintenance and reliability data to improve asset performance and operational outcomes.
  • Support development of innovative digital solutions that strengthen Hatch's value proposition in the Asset Maintenance space.

• Business Growth & Market Leadership

• • Accountable for global Asset Maintenance practice growth, including pipeline development, workforce planning, and sustainable practice expansion
  • Establish annual business plans, growth targets, and performance measures for the Asset Maintenance practice and monitor progress against strategic objectives
  • Work closely with regional leaders to identify opportunities, expand service offerings, and support strategic pursuits.
  • Collaborate with Advisory leaders globally to identify opportunities where Asset Maintenance expertise can strengthen strategic advisory engagements, asset-intensive transformation programs, operating model design, asset management strategies and capital project development initiatives.
  • Support business development teams in shaping Asset Maintenance strategies for proposals and client engagements.
  • Establish Hatch as a recognized industry leader in Asset Maintenance implementation, maintenance readiness, reliability improvement, and operational performance.
  • Build strategic relationships with key clients, technology providers, partners, and industry organizations.
  • Identify opportunities to integrate Asset Maintenance services into Operational Readiness, Commissioning, Completions and Ramp-up pursuits to maximize value to clients.
  • Support the growth of integrated CORE opportunities involving Operational Readiness, Commissioning, Completions, Ramp-up, and Asset Maintenance services.

• People Leadership & Talent Development

• • Develop and maintain competency frameworks, career paths, training programs, and capability-building initiatives.
  • Mentor Asset Maintenance professionals and support the development of future technical and business leaders.
  • Foster a culture of technical excellence, collaboration, innovation, and continuous improvement.
  • Support recruitment, succession planning, workforce development, and global resource optimization.
  • Promote a culture where Asset Maintenance excellence is recognized as a critical contributor to successful project startup and sustainable operations.

• Stakeholder & Client Engagement

• • Serve as Hatch's global representative for Asset Maintenance matters with clients, partners, and industry organizations.
  • Act as a trusted advisor to project sponsors, operational readiness teams, maintenance leaders, and operational stakeholders.
  • Provide strategic guidance on maintenance readiness, maintenance organizations, maintenance systems, reliability improvement, and operational performance.
  • Position the organization as an industry leader in Asset Maintenance and integrated project-to-operations solutions.
  • Represent Hatch through industry conferences, publications, client forums, and strategic partnerships, enhancing Hatch's market presence and thought leadership in Asset Maintenance and Operational Readiness.

Qualifications

• Experience:
• 20+ years of experience in Asset Maintenance, Reliability Engineering, Maintenance Management, Maintenance Readiness, Operational Excellence, or related disciplines.
• Proven leadership experience developing and growing technical consulting, implementation, or professional services delivery focused on maintenance and reliability improvement.
• Demonstrated experience supporting major capital projects, including greenfield developments and brownfield expansions.
• Demonstrated expertise in:
• Asset Management
• Maintenance management systems
• Reliability engineering
• Maintenance readiness
• Maintenance strategy development
• Work management
• Planning and scheduling
• Asset performance improvement
• CMMS and EAM systems
• Maintenance organizational effectiveness
• Experience integrating maintenance requirements into Engineering, Procurement, Operational Readiness, Commissioning, and Ramp-up programs.
• Demonstrated experience in Reliability, Availability and Maintainability (RAM) analysis and application of reliability engineering principles to project and operational challenges.

• • Strong understanding of maintenance work processes, maintenance execution, maintenance facility planning, shutdown and turnaround planning, spare parts management, maintenance data governance, and operational performance management.

• Demonstrated success in client engagement and business development.
• Deep experience in at least one of Hatch's core sectors:
• Metals (from mining to minerals processing, to metallurgy (pyro & hydro)
• Energy (Nuclear Power, Hydro Power, Thermal Power, Renewable Power, Energy Storage, Power Distribution, Oil & Gas)
• Infrastructure (Water, Transit, Rails, Ports & Terminals, Aviation, etc.)
• Excellent communication, stakeholder ma...