Operations Development Manager Jobs in Toronto, ON

This role is eligible for our hybrid work model: Two days in-office.

Development Manager (Full Stack)

Why This Job's a Big Deal

As a leader within our Growth organization, you will own the engineering strategy and execution for the Messaging team - a critical platform that powers how Priceline communicates with its customers across email, SMS, and push channels. Sitting within the Trip Management & Loyalty group, your team is responsible for the full messaging lifecycle: from subscriber opt-in and preference management, to real-time notification delivery, templating, relay, and deliverability insights.

You will lead a full-stack engineering team (Java and Node.js backend, Node/React frontend) building and scaling a suite of microservices that handle millions of messages. Your work directly shapes the reliability, personalization, and compliance of every communication Priceline sends to its customers.

In This Role You Will Get To

• Lead & Mentor: Manage a high-performing team of 4 FTE Engineers, providing coaching, performance management, and career development.

• Drive hiring, onboarding, performance management, and career development to build deep engineering talent.

• Technical Execution: Maintain 20% hands-on involvement through code reviews, governance, and technical direction.

• Platform Innovation: Building a reliable, Priceline-first messaging toolkit with reusable common components and a non-technical stakeholder editor experience.

• Leverage AI to intelligently classify and block off-brand or non-critical email communications.

• Expand customer opt-in channels (email and SMS) across Hotel, Air, and mobile product surfaces.

• Operational Excellence: Enforce SDLC discipline, including 2-week sprints, grooming, retrospectives, and demos.

• Strategic Collaboration: Collaborate with peer engineering teams in Trip Management & Loyalty and across Priceline's broader platform to drive cross-system integrations.

Who You Are

• Bachelor's Degree in Computer Science or a related field or equivalent practical experience.

• 3+ years of engineering management experience, with a proven track record of hiring, mentoring, coaching, and performance management of full-stack engineering teams.

• Full-Stack Expertise: Strong backend proficiency in Java and Spring Boot, with solid Node.js experience. Frontend familiarity with front-end frameworks like React.js.

• Distributed Systems: Proven experience designing and scaling high-throughput, event-driven systems using Kafka, REST, and GraphQL.

• Cloud & Infrastructure: Comfortable with GKE, GCP services (Firestore, CloudSQL, GCS, BigQuery), CI/CD pipelines, and Git.

• Vendor Integrations: Experience managing or integrating with third-party messaging platforms (e.g., email delivery providers, SMS gateways, marketing automation tools).

• AI/ML Awareness: Familiarity with integrating ML-based scoring or classification services into production systems is a plus.

• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.

• The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential.

#LI-JB1 #LI-Hybrid

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position is $130,000-$155,000 CAD.

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized.

We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Our benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:

Health & wellness coverage including medical, dental, vision, and mental health resources

Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days

Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)

Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts

Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits

Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits

A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Specific benefits and programs vary by location.

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary.

Applying for this position

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