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Operations Development Manager Jobs in New Brunswick

Mcgill

Assists with program development, logistics, troubleshooting, and administrative functions. Primary ... Manager Wellness Programs and Facility Operations Position End Date (If applicable): 2027-07-05 ...

The Chapman Group

General Manager

Saint John, NB · On-site

$130 - $165/hr

... development, tenant relations, and operational excellence. The General Manager acts as a key ambassador for the organization, fostering strong partnerships across government, industry, and the ...

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All JobsOperations Development JobsOperations Development Manager JobsOperations Development Manager Jobs in New Brunswick

Operations Development Manager information

See New Brunswick salary details

$26.4K

$88.3K

$171.4K

How much do operations development manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for operations development manager in New Brunswick is $88,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,697.00 and $102,557.00 per year, depending on experience, location, and employer.

What is the difference between Operations Development Manager vs Operations Analyst?

AspectOperations Development ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in project managementBachelor's degree in Business, Finance, or related field; analytical skills emphasized
Work EnvironmentStrategic planning, project oversight, cross-department collaborationData analysis, reporting, process evaluation
Employer & Industry UsageManufacturing, logistics, corporate operationsFinance, retail, supply chain
Common Search & ComparisonFocuses on development and improvement of operations processesFocuses on analyzing operational data to inform decisions

The Operations Development Manager primarily oversees the strategic development and improvement of operational processes, requiring leadership and project management skills. In contrast, the Operations Analyst concentrates on analyzing data to optimize operations. Both roles are essential in operational efficiency but differ in scope and responsibilities.

What does an Operations Development Manager do?

An Operations Development Manager is responsible for improving and optimizing business processes within an organization. They analyze current operational procedures, identify areas for improvement, and implement strategies to increase efficiency and productivity. This role often involves cross-functional collaboration, developing new workflows, and overseeing change management initiatives. The Operations Development Manager ensures that the company's operations align with its strategic goals and drive sustainable growth.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Manager (Ops Manager). The GM oversees the entire operation or business unit, while the Ops Manager focuses on managing daily operational activities. The specific hierarchy can vary depending on the company's structure and industry.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, particularly in large corporations or specialized industries. Factors such as experience, location, industry, and company size influence compensation, with senior roles or those in high-demand sectors earning the most.

How does an Operations Development Manager typically collaborate with other departments to drive process improvements?

An Operations Development Manager frequently works cross-functionally, partnering with teams such as finance, IT, and supply chain to identify inefficiencies and implement process enhancements. This role often leads workshops, facilitates communication between stakeholders, and ensures alignment of operational initiatives with broader business goals. Effective collaboration requires strong interpersonal skills and the ability to translate technical process changes into actionable steps for various teams. Regular meetings and project updates are typical to ensure everyone stays informed and engaged throughout process improvement projects.

What are the key skills and qualifications needed to thrive as an Operations Development Manager, and why are they important?

To excel as an Operations Development Manager, you need strong analytical abilities, process improvement expertise, and a background in business administration or operations management, often supported by a relevant degree. Familiarity with project management tools (such as Asana or Trello), Lean Six Sigma certification, and data analysis systems is typically required. Outstanding leadership, problem-solving, and communication skills help drive cross-functional initiatives and foster team engagement. These competencies are crucial for optimizing operational efficiency, implementing strategic improvements, and achieving organizational goals.

What does a development operations manager do?

A development operations manager oversees the processes and systems that support software development and deployment, ensuring efficient workflows and continuous integration. They coordinate between development and IT teams, implement automation tools, and focus on improving deployment speed and reliability, often using project management and collaboration tools. Strong communication, technical knowledge, and leadership skills are essential for this role.

Is being a BDM a stressful job?

Being a Business Development Manager (BDM) can be stressful due to targets, client negotiations, and workload management. The role often requires strong communication skills, strategic thinking, and the ability to handle pressure in a competitive environment.
What job categories do people searching Operations Development Manager jobs in New Brunswick look for? The top searched job categories for Operations Development Manager jobs in New Brunswick are:
What cities in New Brunswick are hiring for Operations Development Manager jobs? Cities in New Brunswick with the most Operations Development Manager job openings:
Operations Development Manager jobs near you
SVP, BPO Contact Center Operations

SVP, BPO Contact Center Operations

TDS Global Solutions

Moncton, NB • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 25 days ago

Job description

Our Client is a rapidly growing customer experience and contact center organization, seeking an accomplished Senior Vice President of Operations to lead a large-scale business unit supporting enterprise clients across North America. This executive will play a critical role in shaping operational strategy, driving client success, improving organizational performance, and scaling operations for long-term growth. The ideal leader is highly commercial, operationally disciplined, client-facing, and experienced in leading large contact center environments with full P&L ownership.

Executive Client Leadership
  • Serve as the senior operational leader and strategic partner for key enterprise clients
  • Build and maintain executive-level client relationships focused on long-term growth and retention
  • Lead operational business reviews and performance discussions with stakeholders
Operational Leadership & Performance
  • Lead large-scale contact center operations across multiple teams and functions
  • Drive operational excellence through KPI management, workforce optimization, and process improvement initiatives
  • Establish scalable operational frameworks and performance standards
  • Identify operational risks and implement proactive solutions
Financial & Commercial Management
  • Maintain ownership of operational budgets and overall P&L performance
  • Manage forecasting, financial planning, revenue optimization, and cost controls
  • Partner cross-functionally to ensure operational and financial alignment
  • Develop strategic plans to support growth and profitability objectives
Leadership & Organizational Development
  • Build, mentor, and develop high-performing operational leadership teams
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Lead organizational planning, succession planning, and talent development initiatives
Strategic Growth
  • Collaborate with executive leadership on long-term business strategy
  • Support expansion initiatives, operational scaling, and new business opportunities
  • Stay informed on emerging trends, technologies, and best practices within the CX/contact center industry

Requirements

  • BPO / outsourced customer experience environments
Ideal Experience:
  • 10+ years of progressive leadership experience within contact center or BPO operations
  • Proven success leading multi-site and/or large-scale customer operations environments
  • Strong executive presence with experience managing enterprise client relationships
  • Demonstrated P&L ownership and financial management expertise
  • Experience leading operational transformation and performance improvement initiatives
  • Strong analytical, organizational, and strategic problem-solving capabilities
  • Exceptional communication and leadership skills
  • Bachelor's degree preferred
Preferred Experience
  • Hospitality, telecommunications, technology, or service-based industries
  • Scaling operations in fast-paced, growth-oriented organizations
  • Multi-client operational oversight

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Work From Home - Flexible hours
  • Employee Assistance Program - Counseling

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