Operations Delivery Manager Jobs in Inkster, MI (NOW HIRING)

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WHY JOIN ENTREGA
Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.
At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact.
You'll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.
If you're looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega.
POSITION DETAILS
The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position.

• Work Location: Onsite - Troy, Michigan
• Employment Type: Full-Time
• Travel: Occasional local travel, as needed

POSITION SUMMARY
Entrega is seeking an experienced Project Manager to lead the day-to-day execution of client engagements and ensure projects are delivered with strong structure, visibility, coordination, and execution discipline.
The Project Manager is responsible for managing the execution of approved project commitments, including scope, schedule, milestones, risks, issues, dependencies, documentation, and project reporting. Working within Entrega's structured delivery model, the Project Manager translates delivery commitments into an actionable project plan, coordinates execution across stakeholders and delivery teams, and maintains clear visibility into project progress and health.
The Project Manager works closely with the Service Delivery Manager, who retains overall accountability for delivery outcomes, and with Delivery Leads and delivery teams responsible for executing the work. The Project Manager ensures the project is organized, commitments are understood, risks are surfaced early, decisions are documented, and execution remains aligned with the approved plan.
This is a hands-on delivery role for a professional who thrives in complex project environments, brings strong operational discipline to execution, and can create clarity and control across multiple stakeholders, priorities, and workstreams.
RESPONSIBILITIESThis description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs.

• Project Planning & Execution
  • Develop and maintain detailed project plans that translate approved scope and delivery commitments into milestones, activities, dependencies, timelines, and responsibilities.
  • Lead day-to-day project execution and ensure work progresses in alignment with agreed scope, schedule, budget, and delivery expectations.
  • Coordinate project activities across delivery teams, functional stakeholders, and other participants required to execute the work.
  • Establish clear execution priorities and maintain visibility into current and upcoming project activities.
  • Monitor progress against project commitments and identify deviations early.
  • Support effective transitions between planning, execution, delivery, and project closeout activities.
• Scope, Schedule & Budget Management
  • Maintain current visibility into project scope, schedule, milestones, and budget status.
  • Track approved project commitments and identify potential impacts from changes in scope, timing, staffing, dependencies, or delivery conditions.
  • Ensure proposed changes are documented, evaluated, and escalated through the appropriate governance process.
  • Partner with the Service Delivery Manager and other stakeholders to understand the impact of delivery changes on project commitments.
  • Maintain disciplined project controls that help prevent unplanned scope, schedule, and budget deterioration.
• Risk, Issue & Dependency Management
  • Identify, document, and actively manage project risks, issues, assumptions, and dependencies.
  • Establish clear owners and actions for material risks and issues and monitor them through resolution.
  • Escalate emerging delivery concerns early to the Service Delivery Manager and other appropriate stakeholders.
  • Facilitate resolution of project execution obstacles and ensure unresolved concerns remain visible.
  • Maintain current risk and issue reporting that supports effective decision-making and delivery oversight.
• Project Governance & Delivery Discipline
  • Maintain the project-management structure, documentation, and operating cadence required for disciplined execution.
  • Facilitate project planning sessions, execution meetings, status reviews, and governance checkpoints.
  • Ensure material project decisions, changes, actions, and commitments are documented and communicated.
  • Maintain appropriate project artifacts, including project plans, status reports, decision logs, risk and issue registers, and related documentation.
  • Support adherence to Entrega's delivery processes, standards, governance practices, and project-management expectations.
  • Help ensure projects remain prepared for leadership, client, quality, or operational reviews.
• Stakeholder Coordination & Communication
  • Coordinate communication and execution across project stakeholders to ensure responsibilities, priorities, dependencies, and timelines are understood.
  • Provide clear and timely updates regarding project progress, risks, issues, decisions, and upcoming activities.
  • Facilitate productive working sessions and ensure meetings result in clear decisions, actions, owners, and follow-through.
  • Work closely with the Service Delivery Manager to ensure project execution information supports broader delivery oversight and client communication.
  • Coordinate appropriately with Delivery Leads and delivery teams without replacing their responsibility for managing and executing production work.
• Project Reporting & Performance Visibility
  • Prepare accurate and consistent project status reporting for delivery leadership and other stakeholders.
  • Maintain current visibility into project health, milestones, schedule performance, risks, issues, and execution progress.
  • Ensure project-management systems and tracking tools accurately reflect current project conditions.
  • Identify trends or execution concerns that may affect delivery performance and communicate them proactively.
  • Support project performance reviews through reliable data, documentation, and analysis.
• Project Closeout & Continuous Improvement
  • Coordinate project closeout activities and ensure required documentation, approvals, and outstanding actions are completed.
  • Capture project lessons learned, execution challenges, and improvement opportunities.
  • Contribute to the continuous improvement of project-management processes, tools, reporting, and delivery practices.
  • Share practical insights that can improve consistency and execution across future engagements.

QUALIFICATIONSThe following qualifications reflect the experience, capabilities, and attributes typically required to perform successfully in this role.

• Experience
  • 5-10+ years of progressive project-management experience within professional services, consulting, technology delivery, or another complex project environment.
  • Demonstrated experience leading complex projects involving multiple stakeholders, workstreams, and delivery teams.
  • Experience managing project scope, schedules, milestones, budgets, risks, issues, dependencies, and reporting.
  • Demonstrated experience developing and maintaining detailed project plans and structured project governance.
  • Experience identifying project risks early, driving issue resolution, and escalating concerns appropriately.
  • Experience coordinating work across cross-functional teams and stakeholders without relying solely on direct authority.
  • Experience working closely with delivery leaders, program leaders, client delivery managers, or comparable roles preferred.
  • Experience within technology professional services or consulting environments strongly preferred.
• Knowledge & Skills
  • Strong understanding of project-management principles, practices, and controls across the project lifecycle.
  • Strong project-planning skills with the ability to translate commitments into clear milestones, activities, owners, dependencies, and timelines.
  • Strong organizational discipline with exceptional attention to detail and follow-through.
  • Ability to manage multiple workstreams, stakeholders, and competing priorities while maintaining execution clarity.
  • Strong risk, issue, change, and dependency-management capabilities.
  • Ability to recognize emerging project problems and escalate them early and constructively.
  • Strong facilitation skills with the ability to lead project meetings, working sessions, and execution reviews effectively.
  • Strong written and verbal communication skills with the ability to communicate project information clearly to different audiences.
  • Ability to influence execution and accountability across teams without relying solely on positional authority.
  • Strong judgment and composure when managing changing priorities, delivery challenges, and project pressure.
  • Experience with project-management, collaboration, reporting, and work-management tools.
  • Continuous-improvement mindset with an interest in strengthening project-management processes and delivery discipline.
• Education & Certifications
  • Bachelor's degree in Business Administration, Engineering, Information Systems, Technology, or a related field preferred.
  • PMP, CAPM, PMI-ACP, or other relevant project-management certification preferred but not required.

PERFORMANCE PROFILEThis is a high-impact execution role within a performance-driven professional services organization. The Project Manager plays a critical role in creating the structure, visibility, coordination, and execution discipline required to deliver client commitments successfully.
Successful candidates will demonstrate:

• High ownership and accountability for disciplined project execution.
• Strong ability to translate delivery commitments into actionable project plans and maintain control throughout execution.
• Exceptional organizational discipline, attention to detail, and follow-through.
• Proactive identification and management of risks, issues, dependencies, and execution concerns.
• Ability to maintain clear visibility into project health and communicate concerns before they become material delivery problems.
• Strong judgment regarding when to resolve issues directly and when to escalate them to delivery leadership.
• Ability to coordinate effectively across stakeholders and delivery teams without relying solely on positional authority.
• Clear, concise, and professional communication.
• Calm and consistent leadership when managing changing priorities, ambiguity, or delivery pressure.
• Strong commitment to project governance, documentation, and execution standards.
• A practical, action-oriented approach to solving problems and maintaining forward progress.
• Commitment to continuous improvement in project-management and delivery practices.

CAREER GROWTH
Entrega is committed to investing in the long-term growth and development of our employees. As our company continues to grow, employees who consistently demonstrate strong performance, accountability, and leadership are provided opportunities to expand their responsibilities, develop new capabilities, and advance their careers.
We believe career growth is earned through meaningful contributions and a commitment to excellence. Many of our leaders have helped build new services, improve how we operate, lead strategic initiatives, and shape the future direction of the organization.
If you're looking for more than just your next position, and instead want the opportunity to build a meaningful career with a company that values initiative, ownership, and continuous improvement, Entrega offers an environment where your contributions can make a lasting impact.
COMPENSATION & BENEFITS
Entrega offers a competitive compensation package designed to recognize experience, capability, and performance. Where applicable, employees may also be eligible to participate in performance-based incentive programs aligned with individual and organizational results.
We are committed to supporting our employees both professionally and personally through a comprehensive benefits program that includes medical, dental, and vision coverage, a 401(k), paid time off, and additional programs that promote health, well-being, and work-life balance.
HIRING PROCESS
Our hiring process is designed to help both you and Entrega determine whether this opportunity is the right fi