Operations Delivery Manager Jobs in Inkster, MI (NOW HIRING)

- Partner with stakeholders to meet their automation needs AND manage the stakeholder relationship
- Organize workstream and deliverables into roadmaps, timelines, and leader views
- Manage dependencies, product interlock, and other delivery issues.
- Single point of contact for delivery of Automation work. (intake, output, status)
- Hands-on keyboards contribution of Power Platform and Python where needed.
- Bring skills and training for data capabilties in SNOWFLAKE and other tools, using wider org and enterprise datasets; to expand team skillset and build documentation.
- Best practices AI utilization to accelerate delivery and problem triage (including upskill of team members)

Provides technical delivery coordination and oversight for business automation development initiatives to design, develop, deploy and sustain solutions that meet evolving business requirements. May be responsible for single technical projects of medium to high complexity, a small technical program, or a group of smaller, unrelated technical projects; manages interdependencies between projects and outside delivery efforts. Responsible for resolving issues and mitigating risks, escalating issues/risks when appropriate. Works with technical teams, which may include Ally employee and/or vendor team members, informs the team of its progress. Partners effectively with technical leaders, counterparts and business partners to present unified BDR perspective to the business. Job Responsibilities: Run, manage and sustain technology delivery projects.

Overall responsibility to ensure the program body of work is deployed successfully with highest quality. Communicate effectively with internal customer, executive management, direct reports, peers, and technology vendors. Excellent project management skills, ability to execute and deliver on multiple development projects simultaneously.

Numerical range pertinent to the years of experience you’re seeking: 7-12 (flexible)

Top Three Skills

1. Structured Problem Solving & Business Analysis
2. Stakeholder Management & Executive Communication
3. Data Analysis, Reporting & Process Improvement (ideally via automation)

Required Skills

• Strong analytical and problem-solving capabilities
• Ability to independently decompose ambiguous business problems
• Executive-level communication and presentation skills
• Experience leading cross-functional initiatives
• Advanced Excel and PowerPoint
• Data analysis experience using SQL and/or BI tools
• Process improvement and operational optimization experience
• Ability to translate business needs into actionable workstreams and requirements
• Experience creating KPI frameworks, scorecards, and performance reporting
• Demonstrated ability to improve workflows through reporting enhancements, automation, scripting, or process redesign

Desired Skills

• Financial modeling and business case development
• Strategy consulting or internal consulting experience
• Exposure to automation tools, workflow automation, or light application development
• Experience using Python, SQL, AI-assisted tools, or similar technologies to improve reporting and operational efficiency
• Product management exposure
• Agile delivery experience
• Experience working with technology delivery teams
• Advanced analytics experience
• Experience evaluating organizational effectiveness and operating models

Ideal Candidate Profile:

We are seeking a highly analytical and business-focused professional who can partner with leaders to solve complex operational and strategic challenges. The ideal candidate possesses strong communication skills, is comfortable working with executives and stakeholders across functions, and can independently structure ambiguous problems into actionable plans.

This person should be capable of leveraging data, financial analysis, operational insights, and appropriate automation tools to drive recommendations that improve business outcomes. Success in this role requires intellectual curiosity, ownership, strong relationship management skills, and the ability to balance strategic thinking with practical execution.

Preferred Industry Experience:

Experience supporting financial services, consulting, professional services, technology-enabled businesses, or other complex operational environments is preferred. Candidates who have worked in strategy, business operations, management consulting, product organizations, transformation initiatives, or automation-enabled process improvement efforts will be particularly successful.

Systems, Tools or Technologies

Required

• Microsoft Excel
• PowerPoint
• SQL

Preferred

• Power BI
• Tableau
• Python
• Jira
• Confluence
• AI-assisted productivity tools
• Workflow automation platforms (Power Automate or similar)

Educational Requirements: MBA or similar experience preferred

Work Schedule (Hybrid, Remote or Onsite and Working Hours): Hybrid