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Operations Control Jobs in Baltimore, MD (NOW HIRING)

Actalent

Quality Control Analyst

Baltimore, MD · On-site

$23.75 - $32/hr

Perform day-to-day Quality Control operations, including collecting samples of utilities such as water and gas and conducting Environmental Monitoring (EM) activities. * Serve as the primary resource ...

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Stacy Witbeck

Document Control Specialist

Baltimore, MD · On-site

$95K - $110K/yr

Operations Employment Type: Full Time Location: Baltimore-- Amtrak B&P Compensation: $95,000 - $110,000 / year Description Stacy Witbeck seeks a talented Document Control Specialist to be responsible ...

KBR

Contamination and Control Technician

Greenbelt, MD · On-site

$30/hr

KBR is seeking qualified Contamination and Control Technicians to join our OMES III contract supporting environmental testing operations at NASA Goddard Space Flight Center's Integration & Test (I&T ...

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All JobsOperations Control JobsOperations Control Jobs in Baltimore, MD

Operations Control information

See Baltimore, MD salary details

$30.3K

$68K

$110.3K

How much do operations control jobs pay per year?

As of Sep 14, 2026, the average yearly pay for operations control in Baltimore, MD is $67,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $81,000.00 per year, depending on experience, location, and employer.

What is operations control?

Operations Control refers to the process of monitoring, managing, and optimizing an organization's day-to-day activities to ensure everything runs smoothly and efficiently. Professionals in this role are responsible for overseeing workflows, resolving operational issues, and ensuring compliance with company policies and procedures. They play a crucial role in minimizing disruptions, improving productivity, and supporting overall business objectives. Operations Control is common in industries such as logistics, finance, and manufacturing, where precise coordination and oversight are essential.

How does an operations control professional typically interact with other departments within an organization?

Operations Control professionals play a key role in ensuring smooth, efficient processes by closely collaborating with departments such as logistics, finance, and customer service. They monitor workflows, identify bottlenecks, and communicate updates or issues to relevant teams to maintain operational continuity. Regular meetings and coordinated reporting are common, as Operations Control acts as a central hub for aligning cross-functional activities and ensuring compliance with company standards. This collaborative environment helps quickly resolve challenges and improves overall organizational performance.

What are the key skills and qualifications needed to thrive as an operations control professional, and why are they important?

To thrive in Operations Control, you need strong analytical abilities, attention to detail, and a solid understanding of business processes or supply chain management, often supported by a relevant degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and risk management certifications is typically important. Effective communication, problem-solving skills, and the ability to remain calm under pressure help professionals excel in this role. These capabilities ensure smooth operations, minimize risks, and enable quick, informed decision-making in fast-paced environments.

What is the difference between Operations Control vs Operations Supervisor?

AspectOperations ControlOperations Supervisor
Primary FocusMonitoring and managing daily operational activities, ensuring processes run smoothlyOverseeing team performance, assigning tasks, and ensuring operational goals are met
Required CredentialsTypically requires operational certifications or relevant experienceOften requires supervisory or leadership experience, sometimes certifications
Work EnvironmentControl centers, operations rooms, or logistics hubsOn-site team management in operational facilities
Industry UsageCommon in logistics, manufacturing, transportation, and utilitiesCommon in retail, manufacturing, and service industries

Operations Control focuses on monitoring and managing daily operations to ensure efficiency, often working behind the scenes. Operations Supervisors lead teams, oversee performance, and implement operational strategies. While both roles require understanding of operational processes, Operations Control emphasizes real-time management, whereas Operations Supervisors focus on team leadership and task execution.

Is operations control a high paying job?

Operations control roles can offer competitive salaries, especially in industries like manufacturing, logistics, and transportation. Compensation varies based on experience, location, and company size, with higher-paying positions often requiring specialized skills and certifications. Overall, it can be a well-paying career path for those with relevant expertise.
Operations Control jobs near you
Infographic showing various Operations Control job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,991 per year, or $32.7 per hour.

Warehouse Operations & Inventory Control Coordinator

Baltimore, MD • On-site

Shepherd Electric Supply
Manufacturing • 51 - 200 employees
Learn more about Shepherd Electric Supplyexternal

$55K - $75K/yr

Full-time

Re-posted 3 days ago

Shepherd Electric Supply rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

About Shepherd Electric Supply
Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.
Our success comes from people who take pride in doing things the right way - safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.
Why This Role Matters
Consistent operations across every branch depend on more than good intentions - they depend on someone who watches the data, catches the exceptions, and closes the loop before small issues become expensive ones. The Warehouse Operations & Inventory Control Coordinator is that person.
This role reviews the reports and queues that reveal how each branch is really running - inventory accuracy, packing accountability, cycle counts, aging invoices, and returns - and turns what the numbers show into clear, assigned follow-up. When errors are tracked to their source, playbooks stay current, and new hires are trained the right way, the whole operation runs tighter and more predictably.
When this role is done well, branch teams get consistent support, leaders get accurate visibility, and inventory integrity holds across all locations.
Work Shift and Hours:
  • Monday - Friday, 8:00am - 5:00pm or depending on business needs.

Compensation Details:
  • The expected base salary for this position is starting between $55,000 - $75,000 annually, more depending on experience and negotiations.

How This Role Connects to Our Compass
  • We Keep Our Promises: You own the follow-up. When a report shows an exception or a queue starts to age, you make sure it reaches the right person and gets resolved - not filed away for later.
  • We Stay Hungry: You do not just process reports - you read them for patterns. When the same error keeps surfacing, you push for a procedure that prevents it, not another one-time correction.
  • We Grow Together: You strengthen every branch you support. Clear playbooks, solid onboarding, and consistent standards make the whole operation more capable - not just your desk.
  • We Own It: You hold recurring work to a standard without being reminded. Daily reviews get done, discrepancies get investigated, and confidential information stays confidential.
  • We Go Above & Beyond: You see the trend before it becomes a problem and turn it into a process improvement. Branch teams trust that the support you provide is accurate, timely, and worth acting on.

Key Outcomes - Organized by what matters, not just what you do.
Error Tracking & Exception Review (UET)
  • Review the error tracking dashboard (UET) daily and investigate the issues it surfaces
  • Assign each error to the proper department and manager for review and coaching
  • Monitor error trends and flag when they call for new or updated company procedures

Daily Operations & Inventory Reporting
  • Review Negative On Hand reports and communicate inventory discrepancies that require correction or follow-up
  • Monitor RF Packer Initials reports to support packing accountability and process visibility
  • Review Cycle Count queues for RF branches to keep counts completed on time
  • Review RF Timing and replenishment reports for RF branches to catch workflow or process concerns
  • Review No Location, Canceled Order, Adjustment Variance, Returns Processed, Closed SO, and Quantity Change After Processing reports for accuracy, exceptions, and corrective action
  • Review Pick/Recv reports for RF branches and distribute related communication as needed
  • Track UET reporting activity across all branches and support follow-up on lessons learned

Queue Management & Branch Follow-Up
  • Monitor Invoice Preview Queue activity, including Q, P, and M status items across branches
  • Review aging items in invoice preview, return goods, direct re-ship, and in-process queues
  • Coordinate branch follow-up on unresolved queue activity and operational exceptions
  • Support recurring branch maintenance reviews across BALT, ROSE, DC, FRED, BELT, RICH, and STER

Branch Standards, Training & Documentation
  • Support visual warehouse inspections and branch standards reviews across assigned locations
  • Verify onboarding completion for new operations hires and support new-hire training and playbook presentations
  • Provide ongoing training support for operations employees and managers
  • Create, update, and maintain operations playbooks, guides, and process documentation
  • Assist with quarterly safety training updates for managers and confirm related communication is completed
  • Review and file return paperwork in line with operational expectations

Continuous Improvement & Operational Support
  • Identify recurring issues from reports, queues, and branch follow-up, and recommend process improvements
  • Maintain RF branch comparison information at the beginning of each month
  • Support UET lessons-learned communication and follow-through
  • Maintain min/max review activity were assigned and support operational consistency across branches

What Success Looks Like - After 90 days, you and your supervisor should both be able to point to these markers:
  • Daily reporting and exception review are completed consistently and accurately
  • Aging queue items and branch follow-ups are identified and communicated on time
  • Operations playbooks, guides, and onboarding materials are current and reliable
  • Recurring reporting trends are escalated or converted into process improvements
  • Branch teams receive clear, consistent support on reporting, standards, training, and expectations
  • Leadership trusts that inventory accuracy and operational reporting hold up across all branches

Who Thrives Here - This role is a strong fit if:
  • You catch the exception others scroll past - accuracy and consistency are second nature
  • You read reports for root-cause patterns, not just line items to close
  • You follow through across all branches without letting anything slip
  • You communicate clearly and professionally with branch employees, managers, and leadership
  • You take ownership of recurring work and keep confidential information confidential
  • You would rather build a playbook that prevents an error than correct the same one twice

Qualifications & Requirements
  • High school diploma or equivalent required; coursework or experience in logistics, operations, inventory control, or business administration preferred
  • Prior experience in warehouse operations, inventory control, branch operations, or operational reporting preferred
  • Experience reviewing inventory, receiving, returns, replenishment, adjustment, cycle count, or queue-based reports preferred
  • Experience supporting multiple branches or warehouse locations preferred
  • Experience with RF warehouse processes and operations documentation preferred
  • Strong understanding of warehouse operations - receiving, picking, packing, returns, replenishment, and inventory control
  • Ability to review reports, recognize exceptions, identify root-cause patterns, and communicate follow-up clearly
  • Strong attention to detail and consistency across daily, weekly, and monthly recurring work
  • Comfort using ERP/WMS reporting, RF process data, Microsoft Excel, Outlook, and shared documentation tools
  • Strong written communication skills for follow-up emails, training updates, and process documentation
  • Ability to create, maintain, and present operational playbooks, guides, and onboarding materials
  • Ability to work across warehouse and office environments, including periodic branch floor walks and visual inspections
  • Ability to use a computer for extended periods while reviewing reports, queues, spreadsheets, and email
  • Willingness to travel between branch locations as operational needs require
  • Demonstrated ownership, follow-through, accountability, and confidentiality.
  • Ability to successfully complete pre-employment screening requirements

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.
Why should you join Shepherd Electrical Supply?
At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.
We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
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