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Operations Associate Jobs in Tooele, UT (NOW HIRING)

Coast

Customer Operations Associate

Salt Lake City, UT · On-site

As one of our first Customer Operations Associates, you will be a trusted advisor to our customers, helping them succeed with our platform and their experience as a Coast customer is as smooth as ...

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How much do operations associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for operations associate in Tooele, UT is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $28.41 per hour, depending on experience, location, and employer.

What is an operations associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

What does an operations associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

What are some common challenges faced by operations associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

How much do operations associates make?

In New York City, operations associates typically earn an average salary ranging from $45,000 to $60,000 annually, depending on experience and industry. Entry-level roles may start lower, while experienced professionals or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is an operations associate a good job?

An operations associate role involves supporting daily business functions, coordinating processes, and ensuring efficiency within an organization. It often requires strong organizational skills, attention to detail, and proficiency with tools like Excel or ERP systems. The job can offer stable employment and opportunities for advancement in various industries.

Is operations a high paying job?

Operations Associate roles typically offer median salaries that are average compared to other entry- to mid-level positions, with pay varying based on industry, location, and experience. Higher salaries are often associated with senior roles, specialized skills, or management responsibilities within operations. Certifications and proficiency with tools like ERP systems can also influence earning potential.
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Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Tooele, UT as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,250 per year, or $24.6 per hour.

Customer Operations Associate

Salt Lake City, UT • On-site

Coast
See more jobs at Coastexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Manage customer service activity for Coast customers through relationship-building, product knowledge, responsiveness, and execution

  • Help onboard new customers, conduct product training, and drive adoption and retention

  • Partner with product and engineering teams to resolve customer questions, manage product requests and issues, and provide feedback for product improvements

Job description

Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 40 million commercial vehicles, and many millions of commercial drivers. The incumbent technologies that cater to these customers are decades old, and businesses with fleets increasingly demand modern digital experiences and transparent financial services products. Coast's mission is to deliver this at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.
As one of our first Customer Operations Associates, you will be a trusted advisor to our customers, helping them succeed with our platform and their experience as a Coast customer is as smooth as possible. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You'll partner closely with our account management, product, and engineering teams on resolving customer questions, managing product requests and issues, and bringing insights into how we can improve our product.
We are hiring for our newest west coast office in Salt Lake City, UT.
What you'll do:
  • Manage customer service activity for Coast customers through strong relationship-building, product knowledge, real time responsiveness, and execution
  • Help further operationalize our existing approaches to customer engagement and customer service leveraging our CS platform
  • Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements and help troubleshoot customer issues
  • Work closely with Product and Engineering on identification/tracking of enhancement requests
  • Handle escalations and work across teams to resolve issues
  • Serve as the "voice of the customer" and provide internal feedback on how we can better serve them to maximize customer value and retention

What you'll bring:
  • Ability to work flexible hours (starting at 6 AM MT some days)
  • Must be able to come into our Draper office 3-4 days per week
  • Excellent written and verbal communication skills
  • Be able to think strategically, problem solve, and prioritize tasks and initiatives in a fast-paced environment
  • Possess a service oriented mindset and be motivated by the opportunity to turn customers into promoters with every interaction
  • Ability to provide support to customers over phone predominantly; and occasionally email, and text message
  • High energy, go-getter with fresh ideas who takes the initiative to get things done

What we'll bring:
  • Real growth and career development opportunities, we're still young in Utah with plenty of room to grow.
  • A unique product that makes an actual impact on the businesses we serve.
  • Medical, dental, and vision insurance
  • Flexible paid time off (vacation, personal well-being, paid holidays)
  • Paid parental leave
  • Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401K
  • $400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.
  • Free lunch every Friday

About Coast
Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world's top VCs which was acquired for $500MM+ in 2020.
Coast has raised $165M in total funding. Our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest and Synchrony. We're also backed by top fintech and mobility venture funds, including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft and Colle, and premier angel investors including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.
Check out our CEO's recent podcast interview with Primary Venture Partners and last year's product/market deep dive on Fintech Layer Cake with Coast Founder Daniel Simon!
Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We're an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

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