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Operations Associate Jobs in Cranston, RI (NOW HIRING)

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive ...

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Operations Associate information

See Cranston, RI salary details

$11

$25

$52

How much do operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for operations associate in Cranston, RI is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.52 per hour, depending on experience, location, and employer.

What Is an Operations Associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?

To thrive as an Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of business processes, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office productivity software is often required. Excellent problem-solving, communication, and teamwork abilities help you adapt to changing priorities and coordinate effectively across departments. These skills ensure smooth daily operations, efficiency, and the ability to swiftly resolve issues within the organization.

What are some common challenges faced by Operations Associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What does an Operations Associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.
What are the most commonly searched types of Operations jobs in Cranston, RI? The most popular types of Operations jobs in Cranston, RI are:
What job categories do people searching Operations Associate jobs in Cranston, RI look for? The top searched job categories for Operations Associate jobs in Cranston, RI are:
What cities near Cranston, RI are hiring for Operations Associate jobs? Cities near Cranston, RI with the most Operations Associate job openings:
Infographic showing various Operations Associate job openings in Cranston, RI as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,223 per year, or $25.6 per hour.
Technical Operations Associate

Technical Operations Associate

Redemption Plus

Taunton, MA • On-site

Full-time

PTO

Posted 6 days ago


Job description

Technical Operations Associate
Location: Hybrid - Based near either Overland Park, KS or Taunton, MA
Department: IT
Employment Type: Full-Time
Reports To: Chief Technology Officer (CTO)
About Redemption Plus
At Redemption Plus, we're not just a prize supplier - we're Architects of Fun. Since 1996, we've been partnering with family entertainment centers, arcades, and cinemas across the country to create unforgettable guest experiences through curated prizes, smart merchandising strategies, and innovative technology solutions.
As a privately owned, growing company, we operate at the intersection of fun and function. Our tech, operations, and customer-facing teams work closely together to help clients maximize their game room profitability while delivering joy and excitement to families nationwide.
At the heart of Redemption Plus is our team - curious, accountable, and committed to doing excellent work with a sense of urgency. Whether you're working behind the scenes in IT or on the front lines with customers, every role plays a part in our mission.
We live by three core values:
  • Customer Obsession - We anticipate needs and deliver memorable experiences
  • Accountability - We own outcomes, not just activity
  • Hustle - We act with urgency, energy, and excellence in everything we do

About the Role
The Technical Operations Associate is a key member of our IT team, supporting the data systems and business tools that keep our company running smoothly. Reporting directly to the CTO, this role touches a variety of technologies - including Salesforce, SQL, and internal web-based tools - and works cross-functionally with sales, operations, and marketing teams.
This position is not a help desk or desktop support role - it's focused on data accuracy, reporting, and system enablement across teams.
This is an excellent entry point for someone who wants to build technical and analytical expertise in a real-world business environment. You'll receive mentorship, hands-on experience, and the opportunity to grow in areas like data management, process automation, and business system optimization.
What You'll Do
Systems & Data Support
  • Maintain accurate, clean data across Salesforce, pricing platforms, and internal tools
  • Assist with troubleshooting and minor updates to PHP-based internal web applications
  • Identify and resolve data inconsistencies; support internal automation initiatives.

Reporting & Documentation
  • Build and manage Excel-based reports and dashboards
  • Run basic SQL queries to support data extraction and analysis
  • Document processes and workflows to ensure repeatability and compliance

AI & Automation Enablement
  • Design and execute structured prompts to support data analysis, reporting, and operational workflows
  • Build, configure, and maintain custom GPTs and AI-driven tools to support internal business functions
  • Develop and optimize AI-assisted workflows that streamline processes and reduce manual effort across systems
  • Identify and implement automation opportunities across Salesforce, reporting, and internal tools
  • Ensure accuracy, consistency, and reliability of AI-generated outputs within business operations

Cross-Functional Collaboration
  • Partner with internal teams to understand data and system needs
  • Fulfill operational data requests in a timely, accurate manner
  • Participate in team meetings and project planning sessions

Learning & Growth
  • Engage in ongoing training for Salesforce, SQL, PHP, and internal tools
  • Shadow experienced team members and contribute to internal improvement projects
  • Explore paths into systems administration, business intelligence, or development

What We're Looking For
Required Qualifications
  • Bachelor's degree in IT, Computer Science, Business, or a related field - or equivalent experience
  • 0-2 years of professional experience in a technical, operations, or data-driven environment
  • Strong proficiency in Microsoft Excel (pivot tables, formulas, data validation, etc.)
  • Clear communication skills, organizational ability, and high attention to detail
  • Self-starter with a willingness to ask questions, learn quickly, and take initiative
  • Demonstrated integrity - consistently follows through on responsibilities and handles data and decisions with care

Preferred Qualifications
  • Hands-on exposure to Salesforce, PHP, or SQL from coursework, internships, or projects
  • Familiarity with CRM or ERP systems
  • Interest in systems integration, automation, or business operations
  • Experience documenting internal processes or working with structured data
  • Exposure to AI tools or concepts (e.g., ChatGPT, machine learning basics, or process automation using AI-driven systems).
  • Curiosity about leveraging AI to improve efficiency, reporting, or data accuracy across business systems.

Why Join Redemption Plus?
  • Growth Opportunity: Clear path to more advanced roles in business systems, analytics, or IT
  • Mentorship-Driven: Direct access to experienced technical leadership, including the CTO
  • Work-Life Flexibility: Hybrid work schedule with the option to work remotely part of the week
  • Team Culture: Collaborative, fast-moving, values-driven environment
  • Tools & Tech Exposure: Work with Salesforce, SQL, PHP, Excel, and more
  • Benefits: Competitive salary, comprehensive benefits package, and paid time off

Work Environment & Travel
  • Hybrid work model, up to 2 days/week: Must be based near either Overland Park, KS or Taunton, MA
  • Minimal travel required (less than 5%) for team meetings or training

A successful candidate's starting salary will be determined based on a variety of factors, including skills, experience, training, and credentials, as well as geographic location, internal equity, and budget availability. It is not typical for a candidate to start at or near the top of the range, as compensation decisions are made on a case-by-case basis and aligned with business needs.
This is a hybrid position open to candidates located in Massachusetts or Kansas. We are committed to fair, competitive, and equitable compensation practices in all hiring decisions.
Redemption Plus is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We also provide reasonable accommodations for applicants with disabilities during the recruitment process upon request.