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Operations Assistant Remote Jobs in McAllen, TX (NOW HIRING)

All JobsOperations JobsOperations Assistant Remote JobsOperations Assistant Remote Jobs in McAllen, TX

Operations Assistant Remote information

See McAllen, TX salary details

$10

$18

$29

How much do operations assistant remote jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for operations assistant remote in McAllen, TX is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Operations Assistant Remote vs Operations Coordinator?

AspectOperations Assistant RemoteOperations Coordinator
CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; some roles may prefer additional certifications or experience in operations
Work EnvironmentRemote, often independent with virtual team communicationTypically office-based or hybrid, involving coordination across teams
Employer & Industry UsageCommon in administrative, nonprofit, and small business sectorsUsed across corporate, healthcare, and logistics industries
Search & Comparison IntentPeople comparing entry-level or administrative support roles in remote settingsIndividuals seeking roles with more coordination responsibilities in operations

The main difference between Operations Assistant Remote and Operations Coordinator lies in their responsibilities and work environment. Operations Assistants primarily handle administrative tasks remotely, while Operations Coordinators often oversee broader operational processes, sometimes in hybrid or office settings. Both roles require similar credentials but differ in scope and complexity.

What are Operations Assistant roles in a remote setting?

Operations Assistants working remotely provide administrative and organizational support to ensure efficient business operations. Their duties often include managing schedules, handling communications, processing data, coordinating with different departments, and assisting with project management tasks—all through digital platforms. Remote Operations Assistants must be tech-savvy, self-motivated, and strong communicators, as they collaborate with teams and managers virtually. This role is essential for keeping workflows smooth and helping organizations stay organized, even when team members are not in the same physical location.

What are some common challenges faced by remote Operations Assistants, and how can they be managed effectively?

Remote Operations Assistants often face challenges such as coordinating across time zones, maintaining clear communication with team members, and juggling multiple administrative tasks independently. To manage these effectively, it's important to establish regular check-ins with supervisors, use collaboration tools for task tracking, and set clear priorities for daily work. Proactively reaching out when clarification is needed and staying organized with digital tools can help ensure tasks are completed accurately and on time. Building strong communication habits is key to thriving in this remote role.

What are the key skills and qualifications needed to thrive as an Operations Assistant (Remote), and why are they important?

To thrive as an Operations Assistant (Remote), you need strong organizational skills, attention to detail, and proficiency in administrative processes, typically supported by a high school diploma or equivalent. Familiarity with project management tools (like Asana or Trello), cloud-based collaboration platforms (such as Google Workspace or Microsoft Office 365), and possibly CRM systems is important. Excellent time management, proactive communication, and adaptability are standout soft skills for this role. These abilities ensure efficient remote support, seamless workflow coordination, and effective team collaboration across locations.
What are popular job titles related to Operations Assistant Remote jobs in McAllen, TX? For Operations Assistant Remote jobs in McAllen, TX, the most frequently searched job titles are:
What job categories do people searching Operations Assistant Remote jobs in McAllen, TX look for? The top searched job categories for Operations Assistant Remote jobs in McAllen, TX are:
What cities near McAllen, TX are hiring for Operations Assistant Remote jobs? Cities near McAllen, TX with the most Operations Assistant Remote job openings:
Operations Assistant Remote jobs near you
Infographic showing various Operations Assistant Remote job openings in McAllen, TX as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,162 per year, or $18.8 per hour.

Remote WFH Customer Service Representative (McAllen/Pharr, TX or Lawrence, KS ONLY)

ITM Marketing, Inc.

Pharr, TX • On-site, Remote

$13 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

ITM Marketing is currently hiring remote Customer Service Representatives to join our team!
This position is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat, and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. To prepare for this role, ITM Marketing provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Please note: these are Limited Service, Full-time Remote roles with a possibility of a more permanent position at the completion of the job. You will pick up equipment from the site of our partner company in Pharr, Texas or Lawrence, Kansas. All training will be done remotely.
What We Can Offer You:
  • An awesome work schedule: Our call center is open from 7:50AM - 8:00PM EST, Monday - Friday; 8-hour shifts are scheduled within the hours of operation
  • Weekly Pay
  • Benefits after 90 days of being hired into a permanent full time position: PTO (Paid Time Off), Holiday Pay, Health (Medical, Dental, Vision) Insurances, premium paid Life Insurance
  • 401k eligible after 6 months of being hired into a permanent full time position

OPM Customer Service Representative I (CSR)
  • Reports directly to the Customer Service Supervisor.
  • This is an entry level position responsible for disseminating general Office of Personnel Management (OPM) Healthcare enrollment information.
  • The focus with callers will be enrollment into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background.
  • When unsure how to respond, the CSR I will consult a Customer Service Representative III.

JOB RESPONSIBILITIES
  • Provide knowledgeable responses to telephone, email, and chat inquiries in a courteous and professional manner
  • Follow established and documented policies and standard operating procedures such as filling out time sheets, adhering to privacy rules and responding to numerous telephone, email and chat inquiries
  • Utilize standard technology such as telephone, e-mail and web browser to perform job duties
  • Assist caller with locating information needed to make their healthcare plan decision
  • Refer calls to other agencies as specified in the training and work instruction documents
  • Maintain up-to-date knowledge of OPM regulations and policies as they apply
  • Report problems that occur via the online system so they can be addressed by the appropriate parties
  • Respond to telephone, email and chat inquires within the set of departmental staffing and time parameters
  • Light data entry and clerical duties as defined in the training and work instruction documents
  • May be required to work scheduled holidays. Overtime may be required
  • Perform other related duties as assigned
  • Regular and predictable attendance is required

EXPERIENCE
  • High School Diploma or GED required
  • Minimum six (6) months customer service experience required
  • Must be able to speak and read English clearly, professionally and fluently
  • Must be able to type a minimum of 20 WPM - typing test WILL be administered before letter of offer for the position is sent
  • Ability to effectively work within established contractual turnaround times required
  • Must have demonstrated excellent interpersonal and the ability to organize simultaneous tasks
  • Proven ability to work as a member of a team
  • Experience working with a PC and a Windows environment is required
  • Must pass a Federal Public Trust Background Investigation

HOME OFFICE REQUIREMENTS
  • Reliable, high-speed internet service
  • Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
  • Minimum 25 MBPS download speeds
  • Must be a traditional, wired high-speed connection, such as cable or fiber
  • Must be able to connect your computer directly to your modem or router via ethernet cable, Wi-Fi connections are not allowed
  • Quiet and distraction-free workspace
  • Our partner company will supply your computer equipment - must be picked up at our partner company's location
  • Must be located within 50 miles of Pharr, TX or Lawrence, KS

***Must be at least 18 years of age and must be authorized to work in the United States***
***We participate in E-Verify***

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