Operations And Logistics Manager Jobs in Baltimore, MD

Logistics Manager

At Capital Forest Products, we're a one-stop shop for premium building materials, and we provide outstanding commitment and service to our customers. We're looking for a Logistics Manager to keep our shipping operations running smoothly and help ensure a high level of customer satisfaction.

Reporting to the President, the Logistics Manager supports efficient shipping operations and helps ensure a high level of customer satisfaction. The Logistics Manager ensures efficient customer freight movements for domestic orders and maintains strong relationships with our vendors, customers, and internal staff to get the job done.

This position is fully onsite (5 days per week) at our Annapolis headquarters in the charming Eastport Village. Regular in-person presence is an essential function of the role to support real-time coordination, collaboration, and customer service. Remote work is limited to occasional, pre-approved situations in alignment with company policy.

If you're a seasoned and team-oriented logistics professional who is organized and loves to ensure processes and efficiency improvements, you're in the right place. This is a very busy, hands-on position where you will roll up your sleeves alongside your colleagues to get the job done.  Keep reading to learn more and apply today.

Key Priorities and Responsibilities:

• Coordinates with shippers, brokers, and freight forwarders of possible shipment bids in routing Less Than Truckload (LTL)/Full Truckload (FTL) orders.
• Prepares and disseminates shipment documents for domestic shipments.
• Schedules shipments to customers and proactively tracks and follows up on shipments to ensure delivery.
• Assists with freight invoicing validations and audits, including detention charges and stop-off fees.
• Tracks and corrects shipping errors.
• Maintains detailed records in the ERP for shipment requests and processed shipments.
• Analyzes shipping data and recommends supply chain strategies for continuous improvement.
• Cultivates and maintains sustainable, positive, and collaborative relationships with freight vendors, customers, the commodities department, and internal sales and warehouse teams through timely, professional, and solution-oriented communication.
• Demonstrates a commitment to best-in-class service to customers.
• Works closely with and takes direction from the President to support execution, process improvement, and department goals to make the supply chain and the logistics department more efficient and organized.
• Responds to internal and external requests in a timely manner and supports team needs with a service-oriented approach.

What You Bring:

• Associate's degree in logistics, supply chain management, transportation, distribution, or business, or equivalent combination of education and experience; bachelor's degree or equivalent experience preferred.
• 5+ years' demonstrated logistics experience with FTL/LTL; rail experience preferred.
• Demonstrated strong proficiency in:
  • Microsoft Office Suite, especially Word, Excel, and Outlook
  • Transportation management systems (TMS)
  • Enterprise resource planning (ERP) systems
• Professionalism and courtesy in frequent interactions with freight vendors, customers, the commodities department, and internal sales teams.
• Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.
• Experience and comfort working closely with colleagues in an open, fast-paced workspace.
• Ability to quickly adapt to changing schedules and priorities in a fast-paced environment.
• Strong verbal and written communication abilities.

It'd Be Great If You Bring:

• Customs and international brokerage experience.

Terrific Total Compensation Package:

• Annual starting salary of $85,000 to $90,000, commensurate with experience; eligible for bonuses
• Competitive benefits: health insurance; retirement with match; generous paid time off
• Eligibility for Employee Stock Ownership Plan (ESOP)
• A cohesive, mission-oriented, and ownership driven philosophy

This is Us:

Capital Forest Products is a leading distributor of products from premium vendors to the building materials industry. We sell cedar shakes and shingles, roofing, siding, lumber, shed, and outdoor utility building materials, fencing, flooring, seasonal products and more. With two sales offices and six distribution warehouses along the East Coast, we cover a wide delivery radius and are able to provide our business customers with timely shipments.

At Capital Forest Products, our employees are our business partners! We are a 100-percent employee-owned company. Our Employee Stock Ownership Plan (ESOP) annually allocates company shares to employees and provides them with an equity interest in the future growth and success of Capital Forest Products.

Sound like a good fit? Apply today!
 

TO APPLY: Please click "Apply" to submit a Letter of Interest (seriously, this is important and required) and your resume. For additional information about Capital Forest Products, please check out our website: www.capitalforest.com.

Capital Forest Products believes that diversity, equity, and inclusion are critical to our success. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
At Capital Forest Products, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, ancestry, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.