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Operational Risk Jobs in Concord, NC (NOW HIRING)

Identify and assess risks across retail operations, fuel distribution, transportation, environmental compliance, and supply chain. * Lead enterprise risk committees, reporting processes, and ...

Segment Risk Specialist Sr

Charlotte, NC · On-site +1

$57K - $113K/yr

The position partners closely with Sales, Operations, Compliance, and external processors while serving as a senior subjectmatter expert within the risk function. Duties & Responsibilities: Key ...

Segment Risk Specialist Sr

Charlotte, NC · On-site +1

$57K - $113K/yr

The position partners closely with Sales, Operations, Compliance, and external processors while serving as a senior subject‑matter expert within the risk function. Duties & Responsibilities: Key ...

Typically 10+ years of applicable experience in risk management, compliance, audit, technology risk, or operational risk Preferred Skills and Qualifications * Experience with AI/ML, emerging ...

Senior Auditor - Risk Management

Charlotte, NC · On-site

$79K - $97K/yr

Senior Auditor - Risk Management Capital One's Audit function is a dedicated group of professionals ... Design and execute internal control testing for operations of varying complexity. * Perform audit ...

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Showing results 1-20

Operational Risk information

See Concord, NC salary details

$36.3K

$79.9K

$144.4K

How much do operational risk jobs pay per year?

As of Jun 15, 2026, the average yearly pay for operational risk in Concord, NC is $79,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $97,300.00 per year, depending on experience, location, and employer.

How does an Operational Risk professional typically interact with other departments within an organization?

Operational Risk professionals work closely with a variety of teams, such as compliance, internal audit, IT, and business units, to identify and assess risks that could impact the organization's operations. They often facilitate risk assessments, lead training sessions on risk awareness, and collaborate on developing controls and mitigation strategies. Building strong relationships and communicating effectively across departments is essential, as much of the role involves influencing others and ensuring risk management practices are integrated into daily operations.

What is operational risk?

Operational risk refers to the potential for losses resulting from inadequate or failed internal processes, people, systems, or external events. Unlike credit or market risk, operational risk is related to the day-to-day operations of a business and can include issues such as fraud, system failures, natural disasters, or human error. Managing operational risk is essential for organizations to ensure business continuity, regulatory compliance, and to protect their reputation and assets.

What are the 4 operational risks?

Operational risk in a job context refers to the potential for loss resulting from inadequate or failed internal processes, people, systems, or external events. The four main types are process risk, people risk, systems risk, and external event risk. Managing these risks often involves implementing controls, training, and monitoring to ensure smooth operations.

How much do risk analysts get paid?

Risk analysts typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn over $100,000 annually.

Is operational risk management a good career?

Operational risk management is a valuable career path in finance and banking, focusing on identifying and mitigating risks related to daily business operations. It requires strong analytical skills, knowledge of risk frameworks, and often certifications like FRM or ORM. The role offers opportunities for advancement and stability in regulated industries.

What is the highest paying risk management job?

The highest paying risk management roles are often senior positions such as Chief Risk Officer (CRO) or Director of Risk Management, which can offer salaries exceeding $200,000 annually. These roles require extensive experience, advanced certifications like FRM or PRM, and strong leadership skills in overseeing enterprise-wide risk strategies.

What is the difference between Operational Risk vs Credit Analyst?

AspectOperational RiskCredit Analyst
Required CredentialsCertifications like FRM, PRM often preferredCertifications such as CFA, credit-specific courses
Work EnvironmentBanking, financial institutions, risk management departmentsBanking, lending institutions, financial services
Employer & Industry UsageUsed across financial sectors to manage risksUsed in lending to assess creditworthiness
Comparison Search IntentUnderstanding risk management rolesAssessing credit risk and loan eligibility

Operational Risk focuses on identifying and mitigating risks within business operations, including processes, systems, and people. Credit Analysts evaluate the creditworthiness of individuals or companies to determine loan eligibility. While both roles are within the financial industry, Operational Risk professionals concentrate on risk management frameworks, whereas Credit Analysts focus on credit assessment and lending decisions.

What are the key skills and qualifications needed to thrive as an Operational Risk professional, and why are they important?

To thrive as an Operational Risk professional, you need strong analytical skills, risk assessment expertise, and a background in finance, business, or risk management, often supported by relevant certifications such as FRM or ORM. Familiarity with risk management frameworks, data analysis tools, and governance, risk, and compliance (GRC) systems is typically required. Exceptional communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying risks and collaborating across departments. These skills ensure that operational risks are effectively identified, assessed, and mitigated, protecting the organization from potential losses and regulatory issues.
What are popular job titles related to Operational Risk jobs in Concord, NC? For Operational Risk jobs in Concord, NC, the most frequently searched job titles are:
What job categories do people searching Operational Risk jobs in Concord, NC look for? The top searched job categories for Operational Risk jobs in Concord, NC are:
What cities near Concord, NC are hiring for Operational Risk jobs? Cities near Concord, NC with the most Operational Risk job openings:
Infographic showing various Operational Risk job openings in Concord, NC as of June 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,949 per year, or $38.4 per hour.
Head of Insurance and Risk

Head of Insurance and Risk

Circle K

Charlotte, NC

Full-time

Medical, Dental, PTO

Posted 9 hours ago


Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,308 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores


Job description

JOIN OUR TEAM!

At Circle K,our mission is simple: to make our customer's lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there.Are you ready to grow your career? Let's grow together!

THE ROLE

The Head of Insurance and Risk is responsible for developing and executing the enterprisewide risk and insurance strategy for a large, multisite fuel and convenience retail organization. This role oversees global risk governance, insurance program design, and operational risk mitigation across retail stores, fuel operations, logistics fleets, and supply chain networks. A critical component of the position includes direct leadership of casualty claims management, ensuring efficient handling of highfrequency, highseverity claims typical in the fuel and convenience retail environment.

WHAT YOU'LL DO

Here are just a few ways that you'll help make journeys better:

Enterprise Risk Strategy & Governance

  • Build and maintain a comprehensive global risk management framework aligned with operational, financial, environmental, and regulatory priorities.
  • Identify and assess risks across retail operations, fuel distribution, transportation, environmental compliance, and supply chain.
  • Lead enterprise risk committees, reporting processes, and executivelevel risk communication.
  • Advise senior leadership on emerging risks, including environmental liability, cyber threats, regulatory shifts, and market volatility.

Insurance Program Leadership

  • Design and manage global insurance programs covering property, casualty, auto/fleet, workers' compensation, environmental liability, cyber, and specialty risks.
  • Lead annual renewals, market negotiations, and program structuring to optimize coverage, retentions, and total cost of risk.
  • Maintain strong relationships with brokers, carriers, TPAs, and risk engineering partners.
  • Ensure insurance programs support business expansion, acquisitions, new store formats, and evolving fuel technologies (EV charging, alternative fuels).

Casualty Claims Management

  • Oversee endtoend management of casualty claims, including:
    • General liability (slipandfall, premises liability)
    • Auto liability (fleet accidents, fuel transport)
    • Workers' compensation (retail and logistics workforce)
    • Product liability (fuel quality, foodservice)
  • Establish claims handling protocols, reserving standards, and litigation management strategies.
  • Partner with TPAs, defense counsel, insurers, and internal stakeholders to drive timely, costeffective claim resolution.
  • Analyze claims data to identify trends, root causes, and opportunities for operational improvements.
  • Ensure compliance with federal and state regulations governing casualty and workers' compensation claims.

Operational Risk & Safety

  • Collaborate with operations, environmental health & safety, legal, HR, and supply chain teams to reduce risk exposure across thousands of retail sites and fuel assets.
  • Lead development of lossprevention programs targeting:
    • Slipandfall reduction
    • Fuel handling and environmental safety
    • Fleet safety and driver behavior
    • Robbery and crimerelated risk
  • Partner with risk engineering teams to implement sitelevel improvements and safety standards.

Financial & Analytical Leadership

  • Manage global insurance budgets, including premiums, retentions, deductibles, and claims reserves.
  • Deliver executivelevel reporting on risk metrics, claims performance, and financial impacts.
  • Use analytics to forecast risk trends, evaluate program performance, and optimize total cost of risk.

Leadership & Collaboration

  • Lead and develop a global team of insurance, claims, and risk professionals.
  • Foster a culture of risk awareness and accountability across retail, logistics, and corporate functions.
  • Serve as a strategic partner to senior executives, providing insights that balance risk mitigation with business growth.

WHAT YOU'LL NEED

We want you to join our team! Here's what we're looking for:

Qualifications

  • Bachelor's degree required; advanced degree or professional designation (ARM, CPCU, CRM, JD) preferred.
  • 12-15+ years of progressive experience in risk management, insurance, or claims leadership, ideally within retail, fuel distribution, logistics, or similarly complex operational environments.
  • Deep expertise in casualty claims, including highvolume retail claims and fleetrelated exposures.
  • Strong negotiation skills and established relationships within the insurance and risk management community.
  • Proven ability to lead global programs and influence senior stakeholders.
  • Exceptional analytical, communication, and strategicthinking capabilities.

Success Profile

The ideal candidate is:

  • Strategic and operationally grounded, able to navigate the fastpaced, highexposure world of fuel and convenience retail.
  • Skilled at balancing risk mitigation with customer experience and operational efficiency.
  • A strong communicator who can translate risk insights into actionable business decisions.
  • Comfortable leading through complexity, ambiguity, and rapid growth.

WHY YOU SHOULD WORK HERE:

Our job openings in stores and offices allow you to grow quickly within a global company, while benefiting from a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here are some of the attractive benefits we offer:

  • Competitive Salary
  • Complete benefits packages (medical, dental, deferred compensation plan, employee stock plan, etc.).
  • People Perks which allows for great discounts on food and fuel.
  • Vacation / PTO time
  • Work in a collaborative, dynamic and high performing team.
  • Work for a leading, innovative, and growing company in convenience stores operations.
  • Fortune 500 company and a 5-time Gallup Exceptional Workplace Award Winner.
  • Tuition reimbursement of $5,000 per year.
  • Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.


Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US