This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank's technology initiatives-including AI/ML use cases, automation ...
This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank's technology initiatives-including AI/ML use cases, automation ...
Own the operational transformation agenda for Benchmark and Index Management, with accountability ... Control points and risk ownership * Technology enablement and data flows * Translate strategic ...
Own the operational transformation agenda for Benchmark and Index Management, with accountability ... Control points and risk ownership * Technology enablement and data flows * Translate strategic ...
... operational risk assessments, and emerging applications. • Collaborate with utilities, regulators, vendors, consultants, and industry organizations to identify emerging technical needs and develop ...
... operational risk assessments, and emerging applications. • Collaborate with utilities, regulators, vendors, consultants, and industry organizations to identify emerging technical needs and develop ...
Apply PRA insights to support risk-informed decision making, online maintenance, configuration risk management, operational risk assessments, and emerging applications. Collaborate with utilities ...
Apply PRA insights to support risk-informed decision making, online maintenance, configuration risk management, operational risk assessments, and emerging applications. Collaborate with utilities ...
Head of US Citigold & Citigold Private Client - Risk Assessment and Control Design
Charlotte, NC · On-site
$170K - $300K/yr
Lead qualitative and quantitative assessments of operational, compliance, and reputational risks ... Support enhancements to risk inventories, control assessments, and issue tracking processes ...
Head of US Citigold & Citigold Private Client - Risk Assessment and Control Design
Charlotte, NC · On-site
$170K - $300K/yr
Lead qualitative and quantitative assessments of operational, compliance, and reputational risks ... Support enhancements to risk inventories, control assessments, and issue tracking processes ...
Typically 5-10 years of experience in risk management, controls, compliance, or operational risk ... Experience supporting wealth management, advisory, brokerage, or financial services businesses ...
Typically 5-10 years of experience in risk management, controls, compliance, or operational risk ... Experience supporting wealth management, advisory, brokerage, or financial services businesses ...
AVP, Treasury
Charlotte, NC · Hybrid
$120K - $140K/yr
Overview The AVP, Treasury is a senior functional leader responsible for one or more core Treasury domains, including cash management, liquidity, treasury operations, banking administration, risk ...
AVP, Treasury
Charlotte, NC · Hybrid
$120K - $140K/yr
Overview The AVP, Treasury is a senior functional leader responsible for one or more core Treasury domains, including cash management, liquidity, treasury operations, banking administration, risk ...
Typically 5-10 years of experience in risk management, controls, compliance, or operational risk ... Experience supporting wealth management, advisory, brokerage, or financial services businesses ...
Typically 5-10 years of experience in risk management, controls, compliance, or operational risk ... Experience supporting wealth management, advisory, brokerage, or financial services businesses ...
Coordinates TDCRO risk oversight approaches with Head Office, Enterprise Risk, Operational Risk and others including AI, Privacy, Compliance, etc. Maintains TDCRO view of first line programs and ...
Coordinates TDCRO risk oversight approaches with Head Office, Enterprise Risk, Operational Risk and others including AI, Privacy, Compliance, etc. Maintains TDCRO view of first line programs and ...
... Operational Risk and others including AI, Privacy, Compliance, etc. • Maintains TDCRO view of first line programs and dependencies. • Provides Audit/Exam Support. • Manages TDC risk working ...
... Operational Risk and others including AI, Privacy, Compliance, etc. • Maintains TDCRO view of first line programs and dependencies. • Provides Audit/Exam Support. • Manages TDC risk working ...
Business Unit Risk Advisor II - Wholesale Credit Delivery/Wholesale Business Enablement
Charlotte, NC · On-site
... operations, process engineering or line of business specialty and/or equivalent education, training and experience. 3. Experience in compliance and operational risk mitigation and remediation. 4. ...
Business Unit Risk Advisor II - Wholesale Credit Delivery/Wholesale Business Enablement
Charlotte, NC · On-site
... operations, process engineering or line of business specialty and/or equivalent education, training and experience. 3. Experience in compliance and operational risk mitigation and remediation. 4. ...
Define and execute operational strategies to support moderate to high-risk initiatives, including platform modernization, container adoption, and large-scale Spark workload enablement * Lead ...
Define and execute operational strategies to support moderate to high-risk initiatives, including platform modernization, container adoption, and large-scale Spark workload enablement * Lead ...
Strategic Initiatives Risk Consultant - Consumer & Business Banking Product Support
Charlotte, NC · Hybrid
Provide compliance and operational risk subject matter expertise to support product teams and strategic initiatives. Risk management for assigned products within business banking. Support new product ...
Strategic Initiatives Risk Consultant - Consumer & Business Banking Product Support
Charlotte, NC · Hybrid
Provide compliance and operational risk subject matter expertise to support product teams and strategic initiatives. Risk management for assigned products within business banking. Support new product ...
Qualifications and Skills Strong knowledge of data management practices, with the ability to align data risk considerations to the firm's operational risk management framework. Minimum of 5 years of ...
Qualifications and Skills Strong knowledge of data management practices, with the ability to align data risk considerations to the firm's operational risk management framework. Minimum of 5 years of ...
Partner across business, operations, technology, risk, compliance, legal, and audit to drive enterprise change in a highly regulated environment. * Translate strategic priorities, regulatory ...
Partner across business, operations, technology, risk, compliance, legal, and audit to drive enterprise change in a highly regulated environment. * Translate strategic priorities, regulatory ...
Cybersecurity Risk and Data Protection Manager
Charlotte, NC · On-site
$105K - $142K/yr
... operations. This role serves as a key driver of the organization's cybersecurity risk management program, ensuring risks are understood, prioritized, and addressed in alignment with business ...
Cybersecurity Risk and Data Protection Manager
Charlotte, NC · On-site
$105K - $142K/yr
... operations. This role serves as a key driver of the organization's cybersecurity risk management program, ensuring risks are understood, prioritized, and addressed in alignment with business ...
Cybersecurity Risk and Data Protection Manager
$108K - $146K/yr
... operations. This role serves as a key driver of the organization's cybersecurity risk management program, ensuring risks are understood, prioritized, and addressed in alignment with business ...
Cybersecurity Risk and Data Protection Manager
$108K - $146K/yr
... operations. This role serves as a key driver of the organization's cybersecurity risk management program, ensuring risks are understood, prioritized, and addressed in alignment with business ...
Qualifications and Skills • Strong knowledge of data management practices, with the ability to align data risk considerations to the firm's operational risk management framework. • Minimum of 5 ...
Qualifications and Skills • Strong knowledge of data management practices, with the ability to align data risk considerations to the firm's operational risk management framework. • Minimum of 5 ...
Demonstrated expertise in operational risk management, control frameworks, and or elevating the control environment. Previous experience in Issues Management is a bonus. * Strong consulting ...
Demonstrated expertise in operational risk management, control frameworks, and or elevating the control environment. Previous experience in Issues Management is a bonus. * Strong consulting ...
Operational Risk & Governance Leadership * Serve as the lead for operational risk and control processes across the Global Transactional FX and Cross-Border Real-Time Payments * Drive a consistent and ...
New
Operational Risk & Governance Leadership * Serve as the lead for operational risk and control processes across the Global Transactional FX and Cross-Border Real-Time Payments * Drive a consistent and ...
New
Operational Risk information
See Concord, NC salary details
$36.3K - $46.1K
5% of jobs
$46.1K - $56K
11% of jobs
$60.4K is the 25th percentile. Wages below this are outliers.
$56K - $65.8K
20% of jobs
The median wage is $72.9K / yr.
$65.8K - $75.6K
19% of jobs
$75.6K - $85.4K
16% of jobs
$90.3K is the 75th percentile. Wages above this are outliers.
$85.4K - $95.3K
7% of jobs
$95.3K - $105.1K
16% of jobs
$105.1K - $114.9K
5% of jobs
$114.9K - $124.7K
0% of jobs
$124.7K - $134.5K
0% of jobs
$134.5K - $144.4K
0% of jobs
$36.3K
$79.9K
$144.4K
How much do operational risk jobs pay per year?
How does an Operational Risk professional typically interact with other departments within an organization?
What is operational risk?
What are the 4 operational risks?
How much do risk analysts get paid?
Is operational risk management a good career?
What is the highest paying risk management job?
What is the difference between Operational Risk vs Credit Analyst?
| Aspect | Operational Risk | Credit Analyst |
|---|---|---|
| Required Credentials | Certifications like FRM, PRM often preferred | Certifications such as CFA, credit-specific courses |
| Work Environment | Banking, financial institutions, risk management departments | Banking, lending institutions, financial services |
| Employer & Industry Usage | Used across financial sectors to manage risks | Used in lending to assess creditworthiness |
| Comparison Search Intent | Understanding risk management roles | Assessing credit risk and loan eligibility |
Operational Risk focuses on identifying and mitigating risks within business operations, including processes, systems, and people. Credit Analysts evaluate the creditworthiness of individuals or companies to determine loan eligibility. While both roles are within the financial industry, Operational Risk professionals concentrate on risk management frameworks, whereas Credit Analysts focus on credit assessment and lending decisions.
What are the key skills and qualifications needed to thrive as an Operational Risk professional, and why are they important?

KeyBank rating
8.2
Based on 89 frontline employees who took The Breakroom Quiz
38th of 141 rated banks
Job description
Location:
4910 Tiedeman Road, Brooklyn OhioAbout the Job
The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank's compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank's technology initiatives-including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/cryptoadjacent capabilities-operate within Key's risk appetite and regulatory framework.
The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance strategy, develop a growing team, and provide oversight of emerging technology risks, all while demonstrating a growth mindset, strong emotional intelligence, and a highly collaborative approach.
Essential Job Functions
Regulatory & Compliance Oversight
- Provide second-line oversight of technology initiatives to ensure compliance with federal and state banking regulations, including but not limited to OCC, Federal Reserve, FDIC, CFPB, FFIEC guidance, GLBA (nonsecurity provisions), UDAAP, E-SIGN, Model Risk Management (SR 117), and emerging regulatory expectations for AI and digital innovations.
- Monitor and interpret regulatory developments affecting technology, digital banking, automation, AI/ML, and distributed ledger/crypto-adjacent activities; translate regulatory expectations into actionable guidance for Technology and Product partners.
- Support preparation for, and response to, regulatory exams, supervisory engagements, and internal audits related to technology governance and compliance.
Technology Compliance Program & Governance
- Lead the strategy and ongoing maturity of KeyBank's technology compliance program, ensuring alignment with enterprise risk management (ERM) frameworks, risk appetite, and operational risk standards.
- Establish governance routines (e.g., review committees, advisory boards) to evaluate and oversee compliance considerations for emerging technology initiatives.
- Review and challenge first-line risk assessments, technology change proposals, model documentation, AI/ML implementations, automation solutions, and digital product enhancements.
- Partner with Legal and Technology to ensure compliance requirements are incorporated into technology planning, vendor evaluations, contract language, and business decisions.
Emerging Technology Risk Oversight
- Provide expertise and oversight of risks associated with:
- AI/ML and algorithmic decisioning (fair lending, model transparency, explainability, governance).
- Digital assets, crypto, and blockchainadjacent use cases, including regulatory expectations from OCC, SEC, FinCEN, and state regulatory bodies.
- Automation, digital channel operations, cloud-native technology workflows, and end-user computing.
- Work with Model Risk Management (MRM) on compliance considerations for AI/ML models, including alignment with SR 117 and responsible AI principles.
Team Leadership & Collaboration
- Build, mentor, and develop a high-performing technology compliance team; establish scalable processes, documentation standards, and reporting mechanisms.
- Foster strong working relationships across Technology, Risk, Legal, Product, Internal Audit, and Regulatory Relations to ensure transparency and timely issue resolution.
- Exert influence without authority; facilitate compliance awareness and provide practical, risk-based guidance to stakeholders at all levels.
- Promote a culture that values innovation while maintaining disciplined risk management.
Risk Identification, Monitoring & Reporting
- Identify, evaluate, and escalate technology-related compliance risks in accordance with enterprise policies.
- Monitor metrics, KRIs, and emerging themes related to technology compliance, reporting regular updates to senior leadership and applicable risk committees.
- Provide challenge to issue remediation plans and ensure timely, sustainable corrective actions.
Required Qualifications
- Bachelor's degree or equivalent experience in business, risk management, law, technology, or related fields.
- Minimum 8 years of experience in compliance, operational risk, technology risk, or related functions within a
- Strong working knowledge of federal and state regulated financial institution. banking regulations, including OCC, FRB, FDIC, CFPB, FFIEC guidance, UDAAP, and regulatory expectations for technology and model risk.
- Proven expertise overseeing technology governance, digital banking compliance, AI/ML or emerging technology risk, or similar areas.
- Demonstrated experience providing credible challenge, writing regulatoryquality documentation, and interacting with examiners or internal audit teams.
- People leadership experience, with ability to build and develop high-performing teams.
- Strong emotional intelligence, collaborative approach, and ability to influence crossfunctional teams.
- Selfstarter with a growth mindset, proactive problem-solving skills, and comfort working in fastmoving environments.
Preferred Qualifications
- Advanced degree (JD, MBA, MS Risk, or similar).
- Experience in financial services compliance involving AI/ML governance, digital assets, or innovative financial technologies.
- Understanding of risk management disciplines including operational risk, issue management, RCSA processes, vendor/third-party risk (non-security focus), and business continuity.
- Experience working with or overseeing technology-driven initiatives (e.g., automation, cloud workflows, digital platform enhancements).
- Professional certifications such as CRCM, CAMS, CRISC, or similar compliance/risk credentials.
- Ability to translate complex regulatory requirements into practical, actionable guidance for non-compliance partners.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 06/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
#LI-HybridAbout KeyBank
Sourced by ZipRecruiter
Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
Cleveland, OH, US
Year founded
1849