Operational Risk Manager Jobs in Kissimmee, FL (NOW HIRING)

At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization – this is an exciting time to get on board!

We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:

• 12 Paid Holidays
• Generous Paid Time Off
• 4% Match on our 401(k)
• Medical, Dental and Vision Benefits
• 100% Company Paid Life, AD&D Insurance, Short and Long Term Disability

As Axiom Bank expands its BIN sponsorship program, managing the risk of our external partners is critical. The Partner Risk Specialist will handle the tactical execution of our third-party oversight program, focusing specifically on Independent Sales Organizations (ISOs), Payment Facilitators (PayFacs), and acquiring partners. This role ensures all sponsored entities maintain robust operational controls and adhere to the Bank's compliance standards.

Key Responsibilities

• Due Diligence Execution: Perform initial and periodic due diligence on sponsored ISOs, PayFacs, and acquiring partners.
• Risk ID/Control Assessment: Identify inherent risk across the risk taxonomy and Evaluate ISO operational controls, merchant underwriting practices, and portfolio composition on a defined review cycle.
• Compliance Monitoring: Assess partner adherence to Bank policies, card brand rules, and applicable regulatory requirements.
• Oversight/Governance Administration: Maintain the Bank's Partner risk and control register, perform continual monitoring and oversight activities maintain review schedules, findings, remediation commitments, documentation and oversight status tracking for all sponsored entities
• KPI/KRI Monitoring: Develop, monitor and report on key Partner performance and risk indicators
• Partner and Exam Management: Act as liaison with banking Partners in risk management oversight activities, facilitate risk escalation discussions, coordinate internal and external exam request and results delivery
• Issue Management: Escalate material findings, control deficiencies, or contractual compliance failures to the Senior Manager and support subsequent remediation tracking.

Supervision of Personnel

• None

Working Conditions:

• This position is performed in a regular office work environment. The position requires some physical activity in the maintenance of facilities and corporate office. Able to lift over 10 lbs. The incumbent will be expected to be able to work Monday through Friday; occasional evening and weekend work may be required. Flexibility with work location and hours may be granted if circumstances permit.

We will consider fully remote in the following states: Alabama, Florida, California, Georgia, Illinois, North Carolina, New Jersey, New York, Pennsylvania, South Carolina, Texas, Tennessee, Arizona, Minnesota, Arkansas, Maryland

Travel

• None

Qualifications Summary

Education:

• Bachelors degree in Business or related field or equivalent work experience.

Experience:

• 5-10 years of experience in a risk management role, third-party risk management (TPRM), ISO/vendor oversight, and regulatory compliance monitoring/testing/oversight of financial services.
• Clear understanding and experience in implementing risk management frameworks in a BaaS banking environment and/or merchant acquiring sponsor bank
• Experience evaluating operational controls, compliance metrics, and partner due diligence documentation.
• Demonstrated background in ecommerce risk management and understanding new verticals such as Nutraceuticals, AI, High Risk Industries (CBD, Gambling) etc

Knowledge & Skills:

• Strong organizational skills and extreme attention to detail for maintaining compliance logs and oversight registers.
• Familiarity with ISO sponsorship governance models and general card network rules.
• Excellent written communication skills for documenting assessment findings clearly and concisely.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr@axiombanking.com)

Axiom Bank does not discriminate in employment opportunities or practices on the basis of any protected status. It is the policy of Axiom Bank to conduct background, credit reference and drug screening tests as a condition of employment. Drug Free Workplace. EOE/AA/Minority, Female, Disabled, Veteran

Axiom Bank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Any resumes submitted without a valid contract will be considered the sole property of Axiom Bank and no fee will be paid.