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Operational Risk Manager Jobs in Hilton Head Island, SC

Working closely with the Risk Manager, Human Resources, Operations, Legal, and insurance partners, this role investigates claims, maintains accurate records, communicates with key stakeholders, and ...

Analyze operational processes and workflows, identify inefficiencies, and implement changes to ... Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce ...

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Operational Risk Manager information

See Hilton Head Island, SC salary details

$44.4K

$114K

$223.9K

How much do operational risk manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for operational risk manager in Hilton Head Island, SC is $114,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $150,200.00 per year, depending on experience, location, and employer.

What does an operational risk manager do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are some common challenges faced by operational risk managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What are the key skills and qualifications needed to thrive as an operational risk manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

What job categories do people searching Operational Risk Manager jobs in Hilton Head Island, SC look for? The top searched job categories for Operational Risk Manager jobs in Hilton Head Island, SC are:
What cities near Hilton Head Island, SC are hiring for Operational Risk Manager jobs? Cities near Hilton Head Island, SC with the most Operational Risk Manager job openings:
Infographic showing various Operational Risk Manager job openings in Hilton Head Island, SC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $114,020 per year, or $54.8 per hour.

Claims Specialist

Parker's Kitchen

Savannah, GA • On-site

Full-time

Posted 11 days ago


Parker's Kitchen rating

6.2

Company rating: 6.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz


Job description

Parker's is seeking a detail-oriented and customer-focused Claims Specialist to support the administration of workers' compensation, general liability, auto liability, property, unemployment, and other insurance claims from initial reporting through resolution. Working closely with the Risk Manager, Human Resources, Operations, Legal, and insurance partners, this role investigates claims, maintains accurate records, communicates with key stakeholders, and helps protect Parker's employees, customers, assets, and financial interests while minimizing organizational risk.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Claims Administration & Case Management
  • Manage assigned claims across multiple lines of insurance, including workers' compensation, general liability, auto liability, property, unemployment, and other claims.
  • Coordinate all aspects of the claim lifecycle from incident reporting through closure.
  • Notify insurance carriers of new claims and serve as the primary point of contact throughout the claims process.
  • Assist injured employees throughout the claims process, including coordinating return-to-work efforts with managers, medical providers, and Human Resources.
  • Schedule appointments, obtain medical updates, and monitor case progress.
  • Monitor claim activity and follow up with adjusters, medical providers, attorneys, employees, customers, supervisors, and leadership to facilitate timely claim resolution.
  • Conduct thorough investigations by collecting evidence, interviewing involved parties, reviewing documentation, and maintaining complete, accurate, and compliant claim records.
  • Analyze claim trends, exposures, and recurring incidents to recommend strategies that reduce risk, control costs, and improve workplace safety.
  • Prepare detailed investigative summaries, reports, and recommendations for management.

Unemployment Claims Administration
  • Prepare and defend unemployment claims by researching applicable regulations, compiling supporting documentation, and developing comprehensive responses.
  • Represent Parker's during unemployment appeal hearings, telephone hearings, mediations, and other proceedings as assigned.
  • Organize case files, prepare witnesses, present supporting documentation, and communicate the company's position professionally and effectively.
  • Maintain regular communication with Operations and Human Resources to obtain information necessary to support claim decisions.

Collaboration & Compliance
  • Partner with the Risk Manager, General Counsel, Human Resources, Operations, insurance carriers, third-party administrators, and external counsel to achieve favorable claim outcomes.
  • Assist with claim reviews, reserve evaluations, settlement discussions, and resolution strategies.
  • Identify potential legal issues including EEOC matters, wrongful termination concerns, or litigation exposure and communicate findings to appropriate leadership.
  • Prepare injury-related reports, management summaries, and other documentation as requested.
  • Ensure compliance with applicable federal, state, and local laws governing workers' compensation, unemployment, liability claims, and insurance reporting.
  • Maintain confidentiality of sensitive employee, customer, and company information.

Operational Excellence
  • Maintain organized claim files while utilizing claims data and trend analysis to improve processes, reduce risk, and support audit readiness.
  • Support departmental projects and continuous improvement efforts.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities
  • Exceptional analytical, investigative, and critical thinking skills with the ability to interpret data, identify trends, and prepare and present findings to leadership.
  • Strong attention to detail and commitment to accuracy.
  • Excellent verbal, written, and interpersonal communication skills with the ability to build strong relationships and resolve conflict professionally.
  • Excellent organizational and time management skills with the ability to manage multiple priorities independently.
  • Ability to research laws, regulations, policies, and claim documentation to support informed decision-making.
  • Knowledge of workers' compensation, unemployment, general liability claims, risk management, and applicable federal and state regulations.
  • Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint), Google Workspace, and claims management systems.

EDUCATION AND REQUIREMENTS
Required
  • Bachelor's degree, or equivalent combination of education and professional experience.
  • Experience preparing reports, claim documentation, and written correspondence.

Preferred
  • 2+ years of experience administering workers' compensation, general liability, unemployment, property, auto liability, or related insurance claims preferred.
  • Experience in retail, hospitality, convenience store, or multi-location operations.
  • Experience with claims management systems and risk management software.

Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Frequent use of standard office equipment.
  • Ability to occasionally attend meetings, hearings, inspections, or other work-related activities as needed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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