Operational Risk Manager Jobs in Charleston, SC (NOW HIRING)

POSITION: Risk Manager
DEPARTMENT: Security
REPORTS TO: Security Manager
FLSA STATUS: Part Time Hourly

LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

THE ROLE

The Risk Manager is responsible for the safety, compliance, and operational readiness of all assigned facilities during events. This position serves as the on-site lead for risk management, ensuring all pre-event inspections, live event monitoring, and post-event reporting are executed effectively. The Risk Manager acts as a liaison between clients, security personnel, emergency services, and venue operations to proactively identify and mitigate risks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Incident Management
Respond to and document all medical and security-related incidents
Take photographs of incident areas when required
Ensure all incident reports are completed accurately and in full
Monitor incident response to ensure proper handling and resolution

Pre-Event Responsibilities

Arrive onsite prior to events:
o Minimum 30 minutes prior for PAC and Convention Center events
o Minimum 1.5 hours prior to doors opening for Coliseum events
Complete full Pre-Event Inspection Checklist for assigned facility, including all public and operational areas such as arena, concourse, lobby, restrooms, loading docks, terraces, backstage, and exterior spaces
Identify, document, and report safety hazards including spills, trip hazards, damaged equipment, blocked exits, lighting deficiencies, and unsecured areas
Ensure all life safety systems are operational, including fire extinguishers, exit signage, lighting, and emergency access points
Report discrepancies and confirm corrective action prior to opening doors
Participate in all pre-event security and safety meetings (PAC and Coliseum)
Introduce self to client at Convention Center events and establish presence as on-site risk contact

Event Operations Responsibilities

Actively monitor all event activity with a focus on safety and risk mitigation
Monitor radio communications for Police and EMT calls and ensure timely response
Utilize the Raven system throughout the shift for communication and incident tracking
Maintain a visible and active presence during guest ingress, event duration, and egress
Perform assigned operational role during guest entry (crowd flow monitoring, hazard identification, access point oversight)
Ensure all Officers and EMTs report as scheduled:
o If not onsite within 10 minutes, initiate follow-up communication
Manage sign-in process for Officers and EMT personnel at PAC and Convention Center events
Serve as primary contact for real-time risk issues, coordinating response as needed

Post-Event Responsibilities
Submit all completed incident reports at the conclusion of the event
Email summary of all medical and police-related incidents to Vice President of Risk Management and Event Manager immediately following event conclusion
Document and communicate any unresolved safety concerns or operational issues

General Responsibilities
Promote a proactive safety culture across all venues and events
Ensure compliance with company policies, safety standards, and regulatory requirements
Support continuous improvement of risk management practices and procedures
Maintain communication with event staff, security teams, and management

SUPERVISORY RESPONSIBILITIES

May assist in coordinating event safety personnel, including Officers and EMTs, and ensuring accountability for attendance, performance, and response times.

QUALIFICATIONS

Education and/or Experience
Experience in event operations, risk management, security, or related field preferred
Familiarity with large venue operations, crowd management, and emergency response procedures

Skills and Abilities
Strong situational awareness and decision-making skills
Ability to identify and respond to risks in real time
Strong communication and interpersonal skills
Ability to work independently in fast-paced, high-pressure environments
Attention to detail with strong documentation skills
Proficiency in Microsoft Office and incident reporting systems

COMPENSATION
$15.00/hr

WORKING CONDITIONS

Location: [On-Site] 5001 Coliseum Dr, North Charleston, SC 29455

Work is performed in event venues including arenas, convention centers, and performing arts facilities. Schedule includes nights, weekends, and holidays based on event calendar.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.