Operational Risk Management Jobs in Massachusetts

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations. Working from 133 offices in 49 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Turner & Townsend has an exciting opportunity for a Director Risk Management to join our USA Infrastructure team, and work on a large-scale rail construction program based in New York City, Baltimore, Denver, Houston or other large metropolitan areas where we do business.

• Maintain visibility of threat/opportunity trigger points to facilitate risk cost profiling, timely drawdown of risk budget or retirement of threat/opportunity.
• Use risk data to inform investment planning.
• Monitor overall risk exposure and assess against the remaining risk budget.
• Work with contractors to assess contractor held risks and their views on client held risks that impact upon them.
• Produce risk reports as required, in a timely manner, to support the effective communication of threat & opportunity status.
• Conduct quantitative risk assessment (cost and schedule) to inform project contingency levels.
• Ensure the delivery of best practice risk management activities and report to the Head of Department.
• Initiate a proactive approach to the review, development and improvement of the risk management service to the client.
• Undertake end-to-end project risk management practice on multiple projects/programs.
• Undertake the creation of risk management plans and processes in adherence to client requirements, processes, policies and frameworks.
• Lead workshops with a broad range of internal and external stakeholders.
• Conduct risk reviews at regular intervals, identify and analyze, determine response plans, ensure that project and program risk profiles are being monitored and reported.
• Lead and run a comprehensive schedule and cost qualitative risk assessment (QCRA & QSRA) process is delivered.
• Establish integration of the risk management function within the program and project controls team, with direct touch points to cost and schedule management, change control and reporting.
• Work proactively and collaboratively with program and project control teams so as to eliminate redundancies and identify opportunities for improvement.
• Provide opportunities to facilitate the transfer of knowledge within the immediate risk team, to the greater project controls team and to the client.
• The transfer of knowledge may include informal one-one-one discussions with client stakeholders and more formal presentations to clients and colleagues.
• Create value stream mapping to quantify pain points and develop solutions to minimize waste (both in terms of speed and cost).
• Create improved operating procedures and best practices for wider use in the client organization to reduce turnaround times, amendments and queries.
• Aligns recommendations to the respective needs of each project, delivery type, contract models and phase of contract negotiation.
• Collaborate on the supplier performance management program including the collection of performance metrics and tracking of supplier improvement action plans.
• Demonstrate a level of support to expert witnesses in arbitral or ligation processes.
• Lead, manage, and carryout construction stage contract and claims management.
• Provide strategic, critical and professional advice on contractual issues.
• Carry out assessment of contractual claims in accordance with the contract.
• Provide strategic and contractual advice on disputes and related resolution issues.
• Evaluate delay recovery measures.
• Carry out change management and construction stage cost control.
• Supervise the measurement and valuation of completed works and variations.
• Manage the settlement of final accounts with contractors.
• Perform all other pertinent contract management and administration tasks with a view to achieving project completion on time and within budget.
• Prepare and support on bid proposals, and work closely alongside Senior Management and the wider Turner & Townsend team.

On-site presence is required. Requirements may change depending on our client's needs.

• Minimum of 10 years post-graduate experience working on major construction projects preferably in infrastructure.
• Relevant construction project procurement and contract management experience.
• Bachelor’s Degree in engineering or equivalent in relevant discipline
• Demonstrated experience within a Program Management or Program Controls environment.
• Project / Program Risk Management experience with over 5 years’ working knowledge of risk analysis.
• Deep knowledge and experience with risk identification facilitation and techniques.
• Strong communication, analytical and negotiation skills.
• Has conducted risk management training sessions.
• In-depth understanding of construction contracts, commercials models and delivery methods.
• Proficient in process mapping, root causes analysis, problem solving, and value-stream mapping.
• Familiarity with web-based database tools – ARM, Predict, Tableau.
• Highly self-motivated, analytical, and customer centric.
• Excellent interpersonal skills including great communication.
• Ability to demonstrate collaborative behaviors.
• Organized and thorough individual.
• Experience in the formulation, setting up, procurement and contract administration of target cost contracts will be an added advantage.
• Excellent command of spoken and written English.

The salary range for this full‑time role is $140K-$170K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

*On‑site presence and requirements may change depending on our client's needs*

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work‑life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

All your information will be kept confidential according to EEO guidelines.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/.

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e‑mail accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

• Mid‑Senior level

• Full‑time

• Consulting

• Construction, Civil Engineering, and Business Consulting and Services

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