ZipRecruiter

Log In

1

Operational Risk Management Jobs in Massachusetts

Country Bank for Savings

Technology Risk Analyst

Ware, MA · On-site

$60K - $75K/yr

This position supports the risk management and information security functions to ensure compliance ... Within the department, the Technology Risk Analyst collaborates directly with the Operational Risk ...

Biogen

PO&T Risk Management Lead

Cambridge, MA · On-site

$151K - $208K/yr

By establishing PO&T risk management and business continuity frameworks, you contribute to the resilience and sustainability of Biogen's operations. What You'll Do: * Develop and implement ...

Biogen

PO&T Risk Management Lead

Cambridge, MA · On-site

$151K - $208K/yr

By establishing PO&T risk management and business continuity frameworks, you contribute to the resilience and sustainability of Biogen's operations. What You'll Do: * Develop and implement ...

AIG

Actuary - Risk Management

Boston, MA

$120K - $150K/yr

We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to ...

next page

Showing results 1-20

People also search for

All JobsOperational Risk Management JobsOperational Risk Management Jobs in Massachusetts

Operational Risk Management information

See Massachusetts salary details

$51.3K

$131.8K

$258.8K

How much do operational risk management jobs pay per year?

As of May 30, 2026, the average yearly pay for operational risk management in Massachusetts is $131,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $173,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Risk Manager, and why are they important?

To thrive as an Operational Risk Manager, you need strong analytical abilities, knowledge of risk assessment frameworks, and typically a degree in finance, business, or a related field. Familiarity with risk management software, regulatory compliance systems, and certifications like FRM or ORM are commonly required. Exceptional communication, problem-solving, and stakeholder management skills help you influence business processes and foster a risk-aware culture. These skills ensure the effective identification, mitigation, and communication of risks, safeguarding organizational assets and compliance.

What are common challenges faced by professionals in Operational Risk Management, and how can they be addressed?

Professionals in Operational Risk Management often face challenges such as identifying emerging risks, ensuring regulatory compliance, and fostering a risk-aware culture across departments. These challenges can be addressed by staying updated on industry regulations, implementing robust risk assessment tools, and promoting open communication with business units. Regular training and collaboration with other risk management functions also help in proactively managing potential operational threats and ensuring organizational resilience.

What is operational risk management?

Operational risk management is the process of identifying, assessing, and controlling risks that arise from an organization’s day-to-day operations. These risks can include system failures, human errors, fraud, or external events that could disrupt business processes. Effective operational risk management helps organizations minimize losses and ensure business continuity by implementing controls, monitoring processes, and developing contingency plans. It is an essential component of overall risk management in industries such as finance, healthcare, and manufacturing.

What is the difference between Operational Risk Management vs Risk Analyst?

AspectOperational Risk ManagementRisk Analyst
CredentialsCertifications like FRM, CRM, or RIMS; relevant degrees in finance, risk management, or businessSimilar certifications; degrees in finance, economics, or related fields
Work EnvironmentCorporate offices, financial institutions, or industries with risk management departmentsFinancial firms, consulting agencies, or corporate risk teams
Employer & Industry UsageUsed across banking, insurance, and large corporations to manage operational risksCommonly employed in finance, insurance, and consulting to analyze risk data

Operational Risk Management focuses on identifying, assessing, and mitigating risks related to daily business operations. Risk Analysts analyze data to evaluate potential risks and support decision-making. While both roles require similar credentials and work environments, Operational Risk Managers oversee comprehensive risk strategies, whereas Risk Analysts focus on data analysis and risk assessment.

What are popular job titles related to Operational Risk Management jobs in Massachusetts? For Operational Risk Management jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Operational Risk Management jobs in Massachusetts look for? The top searched job categories for Operational Risk Management jobs in Massachusetts are:
What cities in Massachusetts are hiring for Operational Risk Management jobs? Cities in Massachusetts with the most Operational Risk Management job openings:
Operational Risk Management jobs near you
Senior Risk Management Specialist

Senior Risk Management Specialist

Boston Medical Center

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Boston Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

476th of 990 rated hospitals

Job description

POSITION SUMMARY:
The Senior Risk Management Specialist provides leadership in risk management by promoting the highest level of quality care to the patients, ensuring regulatory compliance and mitigating malpractice risk through loss prevention.
The Senior Risk Management Specialist is responsible for participating in the development, implementation, and coordination of a highly visible, proactive institution-wide program to maximize the safety of services delivered to BMC patients. As a leader in Quality and Patient Safety, this individual serves as a departmental and organization-wide role model displaying behaviors that support a strong culture of safety.
This hybrid position requires onsite presence 3 days a week and on-call coverage each month.
Position: Senior Risk Management Specialist
Department: Risk Management
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
  • Collaborates with QPS leadership, the Chief Quality Officer, Director of Risk Management and the Director of Patient Safety to support the Quality and Patient Safety Program by being a resource for areas such as error detection and prevention, and facilitating Root Cause Analysis (RCA) projects.
  • Collaborates in ongoing regulatory readiness activities and functions as a member of the onsite survey management team during regulatory surveys by the Department of Public Health (DPH) and the Centers for Medicare and Medicaid Services (CMS).
  • Demonstrates expertise in investigating and analyzing actual and potential patient/visitor safety events (near-misses) for improvement opportunities and for the potential for legal action.
  • Activities include, but are not limited to: chart review, staff/provider interviews, policy review, best practice research, and observation activities.
  • Coordinates risk and safety management training for providers, management, and staff to enhance awareness of their role in patient safety, risk reduction, and safety event reporting.
  • Participates in the "on call" system to provide immediate consultation, recommendations and mitigation to hospital staff in responding to adverse events.
  • Utilizes an electronic database for tracking patient safety events.
  • Participates in activities to use this database to identify trends and opportunities to improve patient safety.
  • Facilitates case management of the incident reporting system.
  • Actively collaborates with Quality and Patient Safety staff to identify and mitigate local and organizational trends that impact patient safety and to support implementation of safer processes and systems of care.
  • Actively collaborates with Claims Department to assist BMC efforts to minimize legal/financial liability.
  • Interacts with wide variety of personnel throughout BMC including administration, clinicians, staff, senior management and Department Chairpersons.
  • Actively participates in clinical case review and case learning committees.
  • Facilitates committee operations as assigned.
  • Demonstrates expertise in drafting reports for regulatory agencies.
  • Mentors Risk Management Specialists in all aspects of work responsibilities.
  • Help to ensures compliance with various codes, laws, rules and regulations concerning patient care, including those mandated by state, federal agencies and compliance with the Joint Commission risk management standards.
  • Demonstrates current knowledge of legislative and regulatory activities related to patient safety and health care risk management.
  • Assists in the development, maintenance and revision of policies and procedures to improve patient safety and minimize loss exposure.
  • Ensures policies and procedures meet all regulatory and accreditation requirements.
  • Develops and presents educational sessions on patient safety and professional liability risk reduction to physicians and management.
  • Assists clinical chairs and department chiefs to design patient safety and risk management programs specific to their individual areas.
  • Periodically reports on risk management matters and prepare reports for various quality committees and boards.
  • Responsible for ensuring that all information necessary to prepare for the defense of claims is collected and properly maintained in a timely manner, including the preparation of reports of investigation.
  • Helps to meet the needs of the Director of Claims in his/her efforts to manage claims and potential claims.
  • Provides consultation to Patient/Family Relations (PFR) to mitigate risk associated with patient/family complaints.
  • Supports Manager, Risk Management in all regulatory activities associated with operations of the Patient Care Assessment Plan and Serious Reportable Events for DPH and Board of Registration in Medicine (BORM).
  • Other duties as assigned by Manager, Risk Management or Executive leadership, Quality and Patient Safety.

JOB REQUIREMENTS
EDUCATION:
  • Bachelor's Degree required.
  • Advanced degree (i.e.,JD, master's) preferred.
  • Concentration in nursing, science or other healthcare related field required

CERTIFICATES, LICENSES, REGISTRATIONS:
  • CPHRM preferred at hire; required within 2 years, CPPS and/or CPHQ preferred.
  • RN Preferred

EXPERIENCE:
  • With CPHRM or RN certification - Requires 7 years of clinical care/healthcare experience.
  • Minimum of 3 years in risk management/patient safety/quality improvement.
  • Without certification - Requires 10 years of clinical care/healthcare experience, and in risk management/patient safety.
  • Minimum of 7 years' relevant work experience in risk management required in lieu of degree/license.

KNOWLEDGE, SKILLS & ABILITIES (KSA):
  • Risk management or related experience in a healthcare setting required; knowledge of medical malpractice, healthcare law, healthcare terminology.
  • Must have interpersonal skills necessary to deal effectively with a administrative and clinical leadership, staff, clinical chairpersons, and other healthcare professionals
  • Ability to effectively interview individuals and groups from diverse professional backgrounds
  • Ability to maintain confidentiality and handle matters of sensitive nature
  • Ability to collect event information and organize into a coherent narrative
  • Highly self-motivated. Ability to manage multiple projects simultaneously and adhere to work deadlines
  • Ability to inspire trust and be seen as someone who provides support and assistance
  • Excellent verbal and written communication skills
  • Excellent presentation skill including ability to speak before large audiences and prepare and provide presentations
  • Excellent computer skills including Microsoft Office; ability to learn new computer applications such as adverse event reporting software (RL Solutions).
  • Occasionally needed to work irregular hours or additional hours for on-call purposes
  • Demonstrates flexibility and adaptability as role may evolve in a changing environment

Compensation Range:
$97,500.00- $141,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

What Boston Medical Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Boston Medical Center logo

About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

View All Boston Medical Center Jobs

Apply