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Operational Risk Analyst Jobs in Charlotte, NC (NOW HIRING)

Conducts risk assessments to ensure compliance with federal and state regulatory requirements ... Identifies potential business risks, operational and regulatory process deficiencies, and ...

Conducts risk assessments to ensure compliance with federal and state regulatory requirements ... Identifies potential business risks, operational and regulatory process deficiencies, and ...

The Fraud Risk Analyst develops data-driven insights and strategies that strengthen fraud prevention, detection, and operational performance across deposits, payments, digital, authentication, and ...

Collaborate closely with operations, technology, risk management, and crossfunctional teams to validate rule effectiveness, conduct rootcause analysis, and ensure alignment with compliance and ...

Risk Management The Senior Group Risk Analyst provides a broad range of research, analysis ... Impacts a high level of complexity in operational/reporting/process and/or analysis function ...

... analysis and interpretation of KRIs, operational risk metrics, and governance reporting to support leadership decision-making and oversight. 4. Guide the development and execution of governance ...

... analysis and interpretation of KRIs, operational risk metrics, and governance reporting to support leadership decision-making and oversight. 4. Guide the development and execution of governance ...

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Operational Risk Analyst information

See Charlotte, NC salary details

$38.1K

$83.8K

$151.4K

How much do operational risk analyst jobs pay per year?

As of Aug 8, 2026, the average yearly pay for operational risk analyst in Charlotte, NC is $83,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $102,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by operational risk analysts, and how can these be effectively managed?

Operational Risk Analysts often face challenges such as identifying emerging risks, effectively communicating findings to stakeholders, and ensuring compliance with evolving regulations. Managing these challenges involves staying up-to-date with industry best practices, developing strong analytical and communication skills, and collaborating closely with other departments like compliance, IT, and internal audit. Building robust risk assessment frameworks and fostering a culture of transparency within the organization are also key to success in this role.

What does an operational risk analyst do?

An Operational Risk Analyst is responsible for identifying, assessing, and mitigating risks that could impact a company's day-to-day business operations. They analyze processes, policies, and systems to detect potential operational failures or weaknesses. Their role often includes developing risk management strategies, monitoring risk indicators, and helping to ensure compliance with regulatory standards. They also work closely with other departments to implement best practices and improve overall risk awareness.

What are the key skills and qualifications needed to thrive as an operational risk analyst, and why are they important?

To thrive as an Operational Risk Analyst, you need a solid background in risk management, data analysis, and business processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, governance frameworks, and systems like GRC (Governance, Risk, and Compliance) platforms or Excel is commonly required, and certifications such as FRM or CRM are advantageous. Strong analytical thinking, attention to detail, and effective communication skills help you identify risks and collaborate with stakeholders across the organization. These skills ensure accurate risk identification and mitigation, safeguarding the organization's assets and reputation.

What is the difference between Operational Risk Analyst vs Credit Risk Analyst?

AspectOperational Risk AnalystCredit Risk Analyst
Required CredentialsBachelor's degree in finance, risk management, or related field; certifications like FRM or CRMBachelor's degree in finance, economics, or related; certifications like CFA or FRM
Work EnvironmentFinancial institutions, banks, insurance companies; focus on internal processesBanking, lending institutions; focus on borrower creditworthiness
Employer & Industry UsageUsed across banking, insurance, and investment firms for risk mitigationPrimarily in banking and lending sectors for credit assessment
Common Search & Comparison IntentUnderstanding risk management roles within financial firmsAssessing credit risk and loan approval processes

Operational Risk Analysts focus on internal processes and operational hazards within financial institutions, while Credit Risk Analysts evaluate the creditworthiness of borrowers. Both roles require similar credentials and are vital in risk management but serve different aspects of financial risk assessment.

What are popular job titles related to Operational Risk Analyst jobs in Charlotte, NC? For Operational Risk Analyst jobs in Charlotte, NC, the most frequently searched job titles are:
What job categories do people searching Operational Risk Analyst jobs in Charlotte, NC look for? The top searched job categories for Operational Risk Analyst jobs in Charlotte, NC are:
Infographic showing various Operational Risk Analyst job openings in Charlotte, NC as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $83,841 per year, or $40.3 per hour.

$64K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoReviews, analyzes, and reports on risk, quality, service, and controls to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Conducts risk assessments to ensure compliance with federal and state regulatory requirements, industry standards, and operating procedures. Develops standard risk assessment scopes and conducts re-scoping of established reviews to ensure validity. Performs analyses to determine the root cause of process gaps. Monitors corrective action target dates to ensure prompt remediation and control implementation to comply with regulatory requirements.

WHAT YOU'LL DO

  • Analyzes, defines and documents detailed process workflows through user interviews, facilitated workshops and subject matter expert engagement.
  • Design and execute risk assessments.
  • Creates a clear understanding of the core accountabilities within the process. Ensures the focus of activity is concentrated on the highest priority needs of the business.
  • Organizes the research for and development of specialized risk assessment scopes.
  • Collaborates with management and personnel to optimize risk assessment and scope development.
  • Identifies potential business risks, operational and regulatory process deficiencies, and improvement opportunities.
  • Gathers and synthesizes data; presents conclusions and offers risk mitigation, remediation, and process improvement solutions to management.
  • Makes recommendations for additional controls and corrective action to improve the efficiency and effectiveness of operations and risk mitigation processes.
  • Assists in preparing and presenting to management and/or affected business unit(s) on summaries, operational and regulatory risk assessment reports, trends, and remedial or mitigation solutions.
  • Gathers information and provides fact-based findings and recommendations. Escalates issues identified during review and analysis to stakeholders.
  • Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.

WHAT YOU'LL BRING

  • Bachelor's degree in business, Accounting or Finance
  • 4-7 years of experience in the Financial Services Industry, preferably in a Mortgage Loan Servicing environment
  • Mortgage servicing or mortgage lending experience preferred
  • Working knowledge of operational and regulatory risk controls, concepts, and practices
  • Ability to plan, organize and effectively execute risk mitigation and process improvement initiatives
  • Ability to establish and maintain effective working relationships within and between departments
  • Strong client service skills
  • Strong organizational and analytical skills
  • Attention to detail
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Self-motivated; self-starter
  • Ability to manage multiple tasks and respond quickly to emergent problems
  • Proficient in Microsoft Word, Excel and PowerPoint

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Pay Range: $64,300.00 - $85,700.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.