Operational Risk Analyst Jobs in Austin, TX (NOW HIRING)

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

What is the Internal WWT IT Team, and why join?

The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team. 

About the Role

Our Security Operations Center (SOC) is expanding, and we’re seeking a Senior SOC Analyst to support a weekend schedule ( Wednesday – Sunday OR Saturday – Wednesday from 8:00 AM to 5:00 PM CT) who can quickly get up to speed and help drive operational excellence. This role is focused on eliminating inefficiencies, expanding detection coverage, and strengthening our detection, response, and threat-informed defense capabilities. It’s ideal for someone who excels in hands-on analysis and is passionate about improving how a SOC operates day-to-day.

You’ll play a key role in proactive cyber defense by collaborating across InfoSec teams, enhancing monitoring platforms, tuning controls, and conducting targeted threat hunts that reduce risk, enable better detections, and elevate our overall security posture.

What “Driving Operations” Means in This Role

This position goes well beyond alert triage. You’ll be expected to:

• Identify and resolve workflow inefficiencies that slow down response or create friction for analysts.
• Expand detection gap coverage through new use cases, improved telemetry, and refined detection logic.
• Reduce false positives and increase detection fidelity through ongoing tuning of tools and monitoring platforms.

Key Responsibilities

Threat-Informed Defense & Detection Engineering

• Use internal and external threat intelligence, risk insights, and adversary behavior research to guide proactive defensive actions.
• Develop, tune, and optimize SIEM/SOAR, EDR, NDR, and log analytics platforms to improve detection quality and reduce noise.
• Engineer, test, and deploy new detection logic, alerting mechanisms, behavioral analytics, and ATT&CK-aligned use cases.
• Identify control gaps and collaborate with platform owners to implement both preventive and detective enhancements.

SOC Operations Maturity & Operational Excellence (Efficiency, Coverage & Continuous Improvement)

• Partner with SOC leadership to refine responsibilities, skill requirements, and operational targets.
• Improve SOC operational effectiveness by spotting opportunities to streamline execution and remove process friction.
• Translate observed detection gaps into measurable improvements through new detections, automation, or enhanced processes.

Threat Hunting

• Conduct hypothesis and intelligence driven threat hunts to uncover malicious activity, suspicious behavior, or weaknesses not visible through standard monitoring.
• Document findings and collaborate with SOC leadership and partner teams on remediation and follow-up actions.
• Continuously evolve hunting methodologies, techniques, and automation in response to a changing threat landscape.

Incident Response & Security Event Handling

• Support the management and resolution of security events and incidents.
• Work independently and collaboratively to identify, assess, report, and recover from security incidents.
• Participate in after-hours response when needed.

__________________________________________

Qualifications

• Minimum of 3–5 years of experience in an operational security program.
• Bachelor’s in computer science, information security, or equivalent experience/certifications.
• The ability to balance security principles with business realities as part of a risk-managed program.
• Hands‑on experience performing responsibilities aligned to incident response, security operations, and security initiatives.
• Background in SOC operations, detection engineering, threat hunting, or cyber threat intelligence.
• Must be comfortable supporting a weekend schedule. ( Wednesday – Sunday OR Saturday – Wednesday from 8:00 AM to 5:00 PM CT) Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position.

Success Looks Like

• Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection logic.
• Closing detection gaps with ATT&CK aligned analytics and proactive threat hunts.
• Driving operational improvements by resolving inefficiencies and enabling the SOC to execute with greater speed, consistency, and confidence.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $130,000 to $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.