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Operational Readiness Manager Jobs in Spring Grove, PA

Is accountable for cloud service reliability, operational readiness, incident response, change ... Incident, Problem, and Major Event Management: • Owns cloud-related incident response, escalation ...

General Summary Leads the day-to-day operational management of the organization's cloud environment ... Is accountable for cloud service reliability, operational readiness, incident response, change ...

... operational execution of facilities management under the leadership of the Chief Operations Officer. This position is responsible for maintaining operational readiness across multiple campuses ...

Owns operational readiness for new cloud capabilities and migrated workloads, ensuring production support is prepared before go-live. * Incident, Problem, and Major Event Management: * Owns cloud ...

... operational readiness, and market expectations. The Manager serves as the primary escalation point ... for project issues, drives continuous improvement in project workflows, and ensures discipline ...

... operational readiness, and market expectations. The Manager serves as the primary escalation point ... for project issues, drives continuous improvement in project workflows, and ensures discipline ...

Readiness Coordinator

York, PA · On-site

$19.50 - $24.50/hr

This position is responsible for supporting Distribution Line Operations Management by pre inspecting jobs to ensure overall job readiness, as well as identifying and minimizing safety exposures in ...

Readiness Coordinator

York, PA

$19.50 - $24.50/hr

This position is responsible for supporting Distribution Line Operations Management by pre inspecting jobs to ensure overall job readiness, as well as identifying and minimizing safety exposures in ...

Readiness Coordinator

York, PA · On-site

$19.50 - $24.50/hr

This position is responsible for supporting Distribution Line Operations Management by pre inspecting jobs to ensure overall job readiness, as well as identifying and minimizing safety exposures in ...

Photo Specialist

York, PA · On-site

$16.75 - $22.25/hr

Owns the inventory, organization, and operational readiness of the photo department by maintaining ... Manager or assigned by corporate.

Photo Specialist

Dover, PA · On-site

$16.50 - $21.75/hr

Owns the inventory, organization, and operational readiness of the photo department by maintaining ... Manager or assigned by corporate.

Photo Specialist

York, PA · On-site

$16.75 - $22.25/hr

Owns the inventory, organization, and operational readiness of the photo department by maintaining ... Manager or assigned by corporate.

Photo Specialist

Dover, PA · On-site

$16.50 - $21.75/hr

Owns the inventory, organization, and operational readiness of the photo department by maintaining ... Manager or assigned by corporate.

Project Manager - Customer Programs

Yocumtown, PA · On-site

$78K - $100K/yr

NPI Manager to assume overall responsibility for all activities related to the smooth, efficient ... Operational Readiness * Ensure manufacturing and supply chain readiness by coordinating with site ...

Project Manager - Customer Programs

Yocumtown, PA · On-site

$78K - $100K/yr

NPI Manager to assume overall responsibility for all activities related to the smooth, efficient ... Operational Readiness * Ensure manufacturing and supply chain readiness by coordinating with site ...

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Operational Readiness Manager information

What is an operational readiness manager?

An Operational Readiness Manager is responsible for ensuring that a company’s people, processes, and systems are fully prepared for the launch or transition of new projects, systems, or facilities. They coordinate between various departments to identify potential risks, develop readiness plans, and implement solutions to ensure smooth operations from day one. Their role often involves change management, training, and testing to confirm that all operational requirements are met prior to go-live. This position is crucial in industries such as construction, IT, energy, and manufacturing, where seamless transitions are critical for business continuity.

How does an operational readiness manager collaborate with cross-functional teams during project rollouts?

Operational Readiness Managers work closely with departments such as engineering, IT, HR, and operations to ensure all aspects of a project are ready for launch. They facilitate regular meetings, coordinate readiness assessments, and align stakeholders on deliverables and timelines. This role often serves as a bridge between technical teams and business units, ensuring seamless communication and that potential risks or gaps are addressed early. Effective collaboration helps ensure a smooth transition from project phase to operational use, minimizing disruptions.

What are the key skills and qualifications needed to thrive as an operational readiness manager, and why are they important?

To excel as an Operational Readiness Manager, you need expertise in project management, risk assessment, process improvement, and a relevant bachelor's degree, often in business, engineering, or a related field. Familiarity with project management tools (like MS Project or Primavera), readiness assessment frameworks, and sometimes certifications such as PMP are typically required. Strong leadership, problem-solving, and communication skills help you coordinate cross-functional teams and manage complex transitions. These skills ensure seamless project launches, minimize operational disruptions, and drive continual organizational improvement.

What is the difference between Operational Readiness Manager vs Project Manager?

AspectOperational Readiness ManagerProject Manager
Primary FocusEnsuring operational systems and processes are prepared for launch or changePlanning, executing, and closing projects within scope, time, and budget
CertificationsCertifications like PMP, Six Sigma often preferredProject Management Professional (PMP), PRINCE2
Work EnvironmentOperations teams, cross-departmental coordinationProject teams, stakeholders, clients
Industry UsageCommon in industries with complex operational setups like manufacturing, energyWidely used across various industries for project execution

While both roles require strong project management skills and certifications, the Operational Readiness Manager focuses on preparing operational systems for deployment, whereas the Project Manager oversees the entire project lifecycle. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

Infographic showing various Operational Readiness Manager job openings in Spring Grove, PA as of August 2026, with employment types broken down into 87% Full Time, 4% Temporary, and 9% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

Manager-Cloud Operations

WellSpan Health

York, PA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago


WellSpan Health rating

7.6

Company rating: 7.6 out of 10

Based on 304 frontline employees who took The Breakroom Quiz

190th of 891 rated healthcare providers


Job description


General Summary
Leads the day-to-day operational management of the organization's cloud environment. Is accountable for cloud service reliability, operational readiness, incident response, change execution, and continual improvement across cloud infrastructure and platform services. Partners closely with the Cloud Center of Excellence (CCoE), SRE, DevOps, Network, Security, Enterprise Architecture, application teams, and vendors to ensure cloud services are secure, resilient, cost-aware, and delivered with consistent operational standards.
Responsibilities
Duties and Responsibilities
Essential Functions:
  • Cloud Service Reliability and Operations Leadership: • Leads daily operations for cloud infrastructure and core services (compute, storage, network, identity integrations, monitoring/logging, backup/DR enablement). • Establishes an operations-first culture focused on stability, customer communication, and rapid recovery from outages. • Owns operational readiness for new cloud capabilities and migrated workloads, ensuring production support is prepared before go-live.
  • Incident, Problem, and Major Event Management: • Owns cloud-related incident response, escalation, and coordination (including major incident leadership as needed). • Ensures clear runbooks, on-call processes, and escalation paths are defined and practiced. • Drives root cause analysis, problem management, and corrective action plans to reduce repeat incidents and operational risk.
  • Change and Release Execution (Cloud Platform): • Manages change execution for cloud platform services, aligning with ITSM change processes while enabling speed and reliability. • Ensures change planning, risk assessment, approvals, and post-change validation are performed consistently. • Improves change success rate through standard change patterns, automation, and pre/post deployment checks.
  • Monitoring, Observability and Performance: • Partners with SRE/Tools teams to implement and mature monitoring, logging, alerting, and dashboards for cloud services and critical workloads. • Improves signal quality (reduce noise, define actionable alerts, standardize dashboards). • Tracks and reports service health metrics (availability, performance trends, MTTR, incident volume).
  • Automation and Standardization ("Paved Roads"): • Drives automation to reduce manual work and improve repeatability (provisioning, patching, tagging, backup policies, configuration drift detection). • Establishes standard operating procedures and supported reference patterns for common cloud services. • Collaborates with CCoE and Engineering to build self-service capabilities and standardized service catalogs.
  • Security, Compliance and Guardrails: • Ensures cloud operations align with security policies and controls (least privilege, logging, segmentation, vulnerability remediation support). • Partners with Security to operationalize guardrails (policy-as-code where applicable), respond to findings, and improve posture over time. • Ensures audit-ready operational evidence (change traceability, access reviews support, logging/retention practices).
  • FinOps Partnership and Cost Stewardship: • Partners with FinOps/Finance to improve cost visibility and control through tagging compliance, right-sizing, scheduling, and elimination of waste. • Monitors usage patterns and identifies optimization opportunities. Tracks and reports cost savings/avoidance initiatives.
  • Migration Support and Cutover Readiness: • Supports migration waves by ensuring operational prerequisites are complete (monitoring, backups, DR expectations, access, runbooks, support model). • Participates in cutover planning, go/no-go readiness assessments, and hypercare support. • Coordinates with vendors/partners and internal teams to resolve cutover issues quickly.
  • Vendor and Service Provider Management: • Manages cloud operations vendors and managed services partners: performance management, SLAs/OLAs, issue escalation, and service reviews. • Ensures third-party delivered services meet reliability, security, and customer experience expectations.
  • People Leadership and Team Development: • Hires, coaches, and develops CloudOps staff. Sets clear expectations and builds a culture of ownership and continuous improvement. • Ensures skills development aligned to cloud platform needs (training, certifications, mentoring). • Builds coverage models that support 24x7 needs where required while maintaining sustainable on-call practices.

Qualifications
Qualifications
Minimum Education:
  • Bachelors Degree in IT, Computer Science, Engineering, or related field Required

Work Experience:
  • 5 years 5+ years of experience in infrastructure/platform operations, cloud operations, or SRE/DevOps-adjacent roles; 2+ years of people leadership or proven experience leading operational teams in a matrixed environment; Demonstrated experience operating production environments with strong incident and change management discipline Required
  • Hands-on cloud experience (AWS/Azure/GCP), including networking, identity, security logging, and core platform services; Familiarity with ITSM/ITIL processes (incident/problem/change) and integrating cloud operations into enterprise ITSM workflows; Experience with observability tooling (monitoring/logging/alerting) and on-call operations; Exposure to Infrastructure as Code and automation (e.g., Terraform/CloudFormation, CI/CD for infrastructure) Preferred

Courses and Training:
  • Certifications: AWS SysOps Administrator/Solutions Architect, ITIL Foundation, Security+ or equivalent Upon Hire Preferred

Knowledge, Skills, and Abilities:
  • Strong communication skills and the ability to lead under pressure during outages and critical events
  • Operational excellence and reliability mindset
  • Calm, decisive incident leadership ability
  • Strong cross-functional collaboration and vendor management
  • Automation-first thinking and standardization
  • Security-conscious operations with audit readiness
  • Cost awareness and continuous improvement discipline

Benefits Offered:
  • Comprehensive health benefits
  • Retirement savings plan
  • Paid time off (PTO)
  • Education assistance
  • Financial education and support, including DailyPay
  • Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

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