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Operational Program Manager Jobs in Raleigh, NC (NOW HIRING)

Manage execution of operational workflows that support Gaps in Care programs, ensuring adherence to KPIs, SLAs, compliance, and clinical standards. * Ensure operational workflows are optimized for ...

Manage execution of operational workflows that support Gaps in Care programs, ensuring adherence to KPIs, SLAs, compliance, and clinical standards. * Ensure operational workflows are optimized for ...

Overview The Program Manager oversees operational and quality delivery of the projects within their portfolio. This position ensures effective project design and execution while fostering strategic ...

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ... Responsible for the operational administration of the program which includes but not limited to ...

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ... Responsible for the operational administration of the program which includes but not limited to ...

This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager ...

... Title Program Manager Appointment Type EHRA Non-Faculty Position Number 20062464 Vacancy ID ... The Business Operations Professional is a pivotal role within the Department of Anesthesiology as ...

PROGRAM MANAGER

Raleigh, NC · On-site

$20 - $22/hr

The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...

Program Manager

Raleigh, NC · On-site

$20 - $22.50/hr

The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...

PROGRAM MANAGER

Raleigh, NC · On-site

$20 - $22/hr

The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...

Program Manager

Raleigh, NC · On-site

$20 - $22.50/hr

The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...

Program Manager

Durham, NC · On-site

$122K - $143K/yr

Program Manager Location: Mebane, NC Base Salary Rate: $122,285 - $143,865 Job type: F ull-time ... Partner closely with engineering, product management, QA, marketing, and operations to ensure we're ...

The Program Manager would also be responsible for monitoring the project from initiation through ... operations and external vendors * Develop strong working relationships with cross functional teams ...

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Operational Program Manager information

See Raleigh, NC salary details

$38.9K

$106.4K

$154.1K

How much do operational program manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for operational program manager in Raleigh, NC is $106,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $128,800.00 per year, depending on experience, location, and employer.

How does an Operational Program Manager typically collaborate with cross-functional teams to achieve project goals?

Operational Program Managers regularly work with various departments such as finance, product, engineering, and HR to ensure program objectives are met efficiently. They facilitate communication between teams, align resources, and resolve any interdepartmental challenges that might arise. Effective collaboration often involves leading regular status meetings, setting clear expectations, and proactively addressing risks or roadblocks to keep projects on track. This cross-functional aspect is key to driving successful outcomes and requires strong interpersonal and organizational skills.

How much do ops managers earn?

Operational Program Managers typically earn a median annual salary ranging from $80,000 to $130,000, depending on experience, industry, and location. Senior or specialized managers with certifications like PMP may earn higher salaries, and total compensation can include bonuses and benefits.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior or executive-level operations managers with extensive experience and specialized skills may earn even higher compensation, including bonuses and stock options.

What is the difference between Operational Program Manager vs Project Coordinator?

AspectOperational Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree; certifications like PMP or PgMP are commonUsually requires a bachelor's degree; certifications like CAPM are beneficial
Work EnvironmentOversees multiple projects and programs within an organization, often in corporate or government sectorsSupports project teams by coordinating tasks, schedules, and resources
Employer & Industry UsageUsed in industries like IT, healthcare, manufacturing, and government for managing complex programsCommon in all industries for assisting project teams and ensuring project tasks are completed

The Operational Program Manager focuses on managing multiple projects and strategic programs, ensuring alignment with organizational goals. In contrast, a Project Coordinator supports individual projects by coordinating activities and resources. Both roles require similar certifications and work in related environments, but the Program Manager has broader responsibilities overseeing entire programs.

Is being a TPM a good career?

A Technical Program Manager (TPM) is a strategic role that involves coordinating cross-functional teams to deliver complex projects, often requiring strong communication, technical knowledge, and project management skills. It can be a rewarding career with opportunities for advancement into leadership positions, and it typically offers competitive salaries and job stability. Success in this role depends on technical expertise, organizational ability, and experience with tools like Agile and Scrum methodologies.

What does an Operational Program Manager do?

An Operational Program Manager oversees the planning, execution, and optimization of programs within an organization to ensure they align with business goals. They coordinate between different departments, manage resources and budgets, and monitor program performance to ensure timely delivery and quality outcomes. Their responsibilities also include identifying risks, implementing process improvements, and reporting to stakeholders on program status and results. Effective Operational Program Managers possess strong leadership, communication, and problem-solving skills.

What does an operations program manager do?

An operations program manager oversees and coordinates multiple projects within an organization to ensure they align with strategic goals. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools like MS Project or Jira. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are the key skills and qualifications needed to thrive as an Operational Program Manager, and why are they important?

To thrive as an Operational Program Manager, you need strong project management expertise, analytical skills, and a background in business operations, often supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana, Trello, or MS Project), data analysis tools, and certifications like PMP or Six Sigma are typically required. Outstanding communication, leadership, and problem-solving abilities set top performers apart in this role. These competencies are vital for efficiently overseeing programs, aligning teams, and achieving organizational objectives in dynamic environments.
What are popular job titles related to Operational Program Manager jobs in Raleigh, NC? For Operational Program Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operational Program Manager jobs in Raleigh, NC look for? The top searched job categories for Operational Program Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operational Program Manager jobs? Cities near Raleigh, NC with the most Operational Program Manager job openings:
Infographic showing various Operational Program Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $106,421 per year, or $51.2 per hour.

$50K - $55K/yr

Full-time

Re-posted 14 days ago


Job description

Full-time, benefits earning position
Salary range: $50,000 - $55,000
Position Summary-
School of Government Services, Inc. assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. It is a nonprofit corporation and an official associated entity of the School of Government at The University of North Carolina at Chapel Hill.
As the largest university-based local government training, advisory, and research organization in the United States, the UNC School of Government offers up to 300 courses, webinars, and specialized conferences for more than 14,000 public officials each year. The activities of School of Government Services include assisting the School with or carrying out research, consulting, advising, trainings and educational workshops and seminars, and other services and projects.
The primary role of the Program Manager is to provide coordination and management of the School’s annual programs, courses, and conferences which occur online, onsite at UNC or off-site across North Carolina, with minimal supervision. The specific programs assigned vary and can change from year to year. Program Managers oversee programs of moderate to advanced complexity that range in size from single day programs to multiple day courses spanning 9 months. Occasional overnight travel should be expected.
Program Managers oversee an average of 2 programs per month. Programs range in size, format, and complexity. The Program Manager works closely with a lead faculty member for each program to determine format, location, schedule, activities, and additional services or functions and then takes the lead coordinating and implementing the logistics based on those decisions. Decisions must frequently be adjusted as the program develops, and the Program Manager is expected to apply the decisions to new contexts and identify and escalate issues that need further discussion.
The Program Manager typically serves as the primary point of contact with program participants before, during, and after a program. Attendance at the program location is essential. Additionally, the Program Manager is responsible for collaborating with all operational support divisions including but not limited to the Registrar, Human Resources, Business Office and the Strategic Communications Division to build interest in the program and ensure that all marketing is aligned with the program and implemented correctly. Familiarity with Zoom, website management, Canvas, and Learning Stream are a plus.
The Program Manager role is an in-person position with limited opportunities for remote or hybrid work. The majority of the work is local to Chapel Hill but travel may be necessary across North Carolina for individual programs.
Essential Duties and Responsibilities-
The essential functions include, but are not limited to the following:
Event Management
  • Coordinate and manage event management services for continuing education programs, courses, and conferences of moderate to advanced complexity. Examples of such programs include but are not limited to conferences attended by 100+ attendees; courses with multiple, concurrent tracks; courses spanning over multiple months and courses for “high-touch” audiences.
  • Facilitate program decisions applying expertise in event management, virtual class management and coordination with operational divisions.
  • Develop estimated budget for programs (analyze post-course financial report from previous year, consult with faculty coordinator on potential program needs, estimate costs for program, and complete budget workbook), monitor and manage expenses during implementation, and provide final financial and registration information to close the program.
  • Work with Strategic Communications Division to develop marketing plan for each program and ensure that the plan is implemented.
  • Monitor registrations and adjust communications and marketing approaches as appropriate to ensure program is effectively marketed to target audience and remains financially viable based on registration numbers.
  • Coordinate all logistics for virtual, on and off-site programs, including venues and lodging, program instructors and activities, course materials, catering, and other logistics as needed.
  • Be present onsite for each program preparing each day appropriately, greeting clients and speakers, monitoring catering needs, communicating any changes to operational divisions, closing up classrooms and others spaces as needed.
  • Manage communications with prospective and registered participants before, during, and after the program.
  • Manage and coordinate the administration and tracking of participant assessment tools, continuing education, attendance, and/or assignments.
  • Respond to participant questions and issues in a timely fashion.
  • Facilitate program post-mortems to identify lessons learned and changes to be implemented when the program is offered again.
  • Contract negotiation with hotels, conference centers, meeting sites and other vendors.
  • Adhere to School and University policies around payments, contracts and agreements related to speakers and other vendors while managing those payments against the program budget.
Project Management
  • Coordinate other projects for faculty and project leads that are of moderate to advance complexity and require working across multiple groups or a high-level understanding of the School’s mission, audiences, and/or processes. Projects may also include team-wide initiatives such as time tracking, designed to monitor workloads across the team and identify best practices. The time and scope for projects varies significantly, and some projects are considered ongoing assignments. Work with faculty, project leads, and Supervisor to define the scope of effort required.
  • Complete all tasks as identified in the project scope.
  • Provide regular updates on project progress.
  • Resolve issues that may arise, escalating issues to Supervisor and/or faculty only when unable to reach a satisfactory resolution within the limits of the position.
Best Practices and Process Improvement
  • The majority of event support efforts involve individual and independent coordination efforts by the program manager working with faculty and other support units across the School. In order to ensure that programs are delivered effectively and consistently, all program managers are expected to actively collaborate and participate in identifying best practices, evaluating event management processes, and improving standard operating procedures.
  • Communicate post-mortem results to Supervisor
  • Proactively identify and communicate processes or approaches that appear problematic or successful.
  • Collaborate with team members and managers to determine ways to improve processes and communicate change across the division.
  • Utilize effective time management and task-prioritization across programs and other projects.
  • Contribute to the growth and ongoing evaluation of guidelines, processes, and best practices developed by and for the team.
Minimum Qualifications (Skills, Knowledge, amp; Abilities)-
  • Bachelor’s degree in a related discipline or an equivalent combination of training and experience.
  • 3-5 years of in-person event planning experience.
  • Ability to communicate effectively with various groups of constituents.
  • Highly organized with the ability to adapt quickly if necessary.
  • Working knowledge of the Microsoft Office suite.
  • Ability to travel to offsite locations, including regular driving and some overnight travel; must possess and maintain a valid driver’s license.
  • Familiarity with virtual programming, Zoom, website management, Canvas, and Learning Stream are a plus.