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Operational Program Manager Jobs in Independence, OH

Heroux-Devtek

Program Manager

Strongsville, OH · On-site

As part of the Central Division, you will lead P&L responsible for critical machining operations of ... The Program Manager is responsible for the strategy and implementation of high-level program ...

Koinonia Homes

ICF Program Manager

Independence, OH · On-site

$55K - $60K/yr

The Program Manager assumes the responsibility for the overall programmatic and operational needs within each site and cluster assignment. Ensures that quality, comprehensive and person-centered ...

Robert Half

Workday Program Manager

Cleveland, OH · Remote

$61.75 - $71.50/hr

... plans, and operational goals. • Apply deep Workday knowledge to evaluate system options ... Program Manager or senior lead on enterprise Workday initiatives. • Broad functional ...

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Operational Program Manager information

See Independence, OH salary details

$39K

$106.9K

$154.7K

How much do operational program manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for operational program manager in Independence, OH is $106,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $129,300.00 per year, depending on experience, location, and employer.

How does an Operational Program Manager typically collaborate with cross-functional teams to achieve project goals?

Operational Program Managers regularly work with various departments such as finance, product, engineering, and HR to ensure program objectives are met efficiently. They facilitate communication between teams, align resources, and resolve any interdepartmental challenges that might arise. Effective collaboration often involves leading regular status meetings, setting clear expectations, and proactively addressing risks or roadblocks to keep projects on track. This cross-functional aspect is key to driving successful outcomes and requires strong interpersonal and organizational skills.

What is the difference between Operational Program Manager vs Project Coordinator?

AspectOperational Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree; certifications like PMP or PgMP are commonUsually requires a bachelor's degree; certifications like CAPM are beneficial
Work EnvironmentOversees multiple projects and programs within an organization, often in corporate or government sectorsSupports project teams by coordinating tasks, schedules, and resources
Employer & Industry UsageUsed in industries like IT, healthcare, manufacturing, and government for managing complex programsCommon in all industries for assisting project teams and ensuring project tasks are completed

The Operational Program Manager focuses on managing multiple projects and strategic programs, ensuring alignment with organizational goals. In contrast, a Project Coordinator supports individual projects by coordinating activities and resources. Both roles require similar certifications and work in related environments, but the Program Manager has broader responsibilities overseeing entire programs.

What does an Operational Program Manager do?

An Operational Program Manager oversees the planning, execution, and optimization of programs within an organization to ensure they align with business goals. They coordinate between different departments, manage resources and budgets, and monitor program performance to ensure timely delivery and quality outcomes. Their responsibilities also include identifying risks, implementing process improvements, and reporting to stakeholders on program status and results. Effective Operational Program Managers possess strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operational Program Manager, and why are they important?

To thrive as an Operational Program Manager, you need strong project management expertise, analytical skills, and a background in business operations, often supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana, Trello, or MS Project), data analysis tools, and certifications like PMP or Six Sigma are typically required. Outstanding communication, leadership, and problem-solving abilities set top performers apart in this role. These competencies are vital for efficiently overseeing programs, aligning teams, and achieving organizational objectives in dynamic environments.
What cities near Independence, OH are hiring for Operational Program Manager jobs? Cities near Independence, OH with the most Operational Program Manager job openings:
Operational Program Manager jobs near you
Sales Operations Program Manager

Sales Operations Program Manager

Park Place Technologies

Highland Heights, OH • On-site

Full-time

Posted 11 days ago

Park Place Technologies rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

91st of 203 rated it services

Job description

Sales Operations Program Manager
The Sales Operations Program Manager will report to the Sr. Director, Global Sales Operations and support the strategic growth of Park Place Technologies. This role helps improve sales efficiency and effectiveness by partnering with Sales, Marketing, IT and other functional areas to develop and implement creative data-driven solutions and process improvements within Outreach. This person is expected to provide reporting and analysis of sales data to others in the organization, including management. In addition, this role will be responsible for sales campaign initiatives through our sales technology Outreach.
What you'll be doing:
  • Create, implement, and drive sales programs to deliver global sales growth
  • Build repeatable processes and reporting packages to empower both sales leaders and reps with critical operational data related to sales strategy and execution
  • Assist sales management in implementing new data points and analytics to support sales strategies surrounding data within outreach (sequences, email success, call dispositions, etc...)
  • Collaborate with the IT team to improve or define processes that promote data integrity and reporting functionality
  • Partner with sales leadership to solve sales process pain points and implement solutions that reduce friction and increase predictability regarding sales campaigns through Outreach.
  • Prepare presentations and communicate findings from initiatives to management and the broader organization
  • Help prepare executive-level quarterly and monthly business reviews and present to internal and external customers
  • Act as a Subject Matter Expert for SDAs and BDRs to reinforce best practices and technical sales trainings.
  • Lead various cross-functional operational projects and planning initiatives
  • Provide support to the Sales Development Managers as requested
  • Participate in ad hoc analysis to understand sales rep performance and competitor impact
  • Champion resolutions for unplanned issues/opportunities that arise within Park Place Technologies

Responsibilities:
  • Ownership of Sales Campaign implementation through sales technology platforms including:
    • Sales sequence creation and updates
    • Driving adoption efforts and efficiency improvements, including A/B testing
    • Assist training team in onboarding of new hires, and updating global sales organization as needed based on new functionality or processes
    • Liaise with IT and technology providers (i.e., Outreach) regarding best practices and system optimization
    • Create and maintain reports on adoption and effectiveness for sales leaders

Team Responsibilities for Sales Tools and Technology
• Tech Stack Management
• New Tool Evaluation & Trial
• AI-as-a-Sales Tool Management*
• Troubleshooting & Help Desk
• Training & Future Rollout
• System Optimization
• Sales Communications & Update
• SOP Documentation
• Sales Operations Processes
• Buyer Intent Strategy (process and usage)
AI Strategy & Enablement:
-As part of our AI initiatives, you'll help shape and scale how AI-enabled tools are adopted across the organization. This role combines strategy, execution, and cross-functional partnership to ensure AI solutions drive measurable impact in revenue growth, productivity, data quality, and customer experience.
  • Help define and execute the AI strategy and roadmap, aligning high-impact use cases to business goals such as growth, efficiency, and customer outcomes.
  • Support the intake, evaluation, and prioritization of AI opportunities by gathering requirements, assessing value, effort, and risk, and helping manage a pipeline of initiatives.
  • Partner closely with IT, Security, Legal/Compliance, and Data teams to promote responsible AI use, including privacy, access controls, governance, and documentation.
  • Drive data readiness for AI initiatives by supporting CRM and Outreach data quality standards, taxonomy, documentation, and continuous improvement efforts.
  • Assist with the evaluation, pilot, rollout, and optimization of AI-enabled tools and features, including workflow automation, content generation, forecasting, and call or meeting intelligence.

What we're looking for:
  • Minimum of 2 years of experience in data analytics, sales operations, sales analysis, marketing operations, marketing analysis, or a related field
  • Team player that is creative, intellectually curious, and able to effectively collaborate cross-functionally, partnering with stakeholders to drive business performance
  • Data driven individual with a strong business acumen and focus on analytical problem solving, data manipulation and management skills
  • Ability to go beyond the minimum expectations, and constantly seeking to improve sales programs to drive business growth
  • Eagerness to take ownership of projects with an entrepreneurial mindset
  • Experience administering sales incentive programs and driving sales productivity through contests and competitions
  • Experience with sales technology/systems, including CRM (preferably Microsoft Dynamics) and sales engagement software (preferably Outreach.io)
  • Strong Microsoft Excel skills
  • Knowledge of reporting tools (preferably Microsoft Power BI)

Education:
  • Bachelor's degree required

Travel:
  • 10%

#LI-AP1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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