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Operational Manager Jobs in Worcester, MA (NOW HIRING)

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

... in leading operational excellence of the Restaurant and upholding Raising Cane's standards and ... Manages cash handling and ensures accountability * General to the role: * Enforces Raising Cane ...

Amazon

Operations Manager

Charlton, MA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Ulta Beauty

Operations Manager

Bellingham, MA · On-site

This position requires a passion for operational excellence, a drive for results, the ability to ... Support all aspects of manager and associate professional development, including training ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Ulta Beauty, Inc.

Operations Manager

Bellingham, MA · On-site

This position requires a passion for operational excellence, a drive for results, the ability to ... Support all aspects of manager and associate professional development, including training ...

Amazon

Sr. Operations Manager

Charlton, MA

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

THE KRAFT GROUP

Operations Manager

Boylston, MA · On-site

$132K - $155K/yr

The Operations Manager leads a single site single-shift operation. The Operations Manager drives overall execution by working collaboratively with peer Planning/Scheduling, Engineering, Materials ...

lansing

Branch Operations Manager

Fayville, MA · On-site

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

A.P. Møller - Maersk A/S

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Manages all activities related to operations and development of company products by performing the ... Reviews production and operating reports and directs the resolution of operational, manufacturing ...

A.P. Møller - Maersk A/S

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Manages all activities related to operations and development of company products by performing the ... Reviews production and operating reports and directs the resolution of operational, manufacturing ...

A.P. Møller - Maersk A/S

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Manages all activities related to operations and development of company products by performing the ... Reviews production and operating reports and directs the resolution of operational, manufacturing ...

A.P. Møller - Maersk A/S

Manager, Operations

Hopedale, MA · On-site

$75K - $85K/yr

Manages all activities related to operations and development of company products by performing the ... Reviews production and operating reports and directs the resolution of operational, manufacturing ...

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Operational Manager information

See Worcester, MA salary details

$13

$22

$37

How much do operational manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational manager in Worcester, MA is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operational jobs in Worcester, MA? The most popular types of Operational jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Operational Manager jobs? Cities near Worcester, MA with the most Operational Manager job openings:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,254 per year, or $22.2 per hour.

Operations Manager

Raising Cane's

Marlborough, MA • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Raising Cane's Chicken Fingers rating

6.9

Company rating: 6.9 out of 10

Based on 1,546 frontline employees who took The Breakroom Quiz

8th of 106 rated fast food restaurants

Job description

Company Description
Initial hiring pay range (based on location, experience, etc.): $25-$27/hour
At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Managers:
  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:
  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
    • **Some locations may vary

Job Description
Your Role at Raising Cane's:
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of Restaurant operations.
Your Impact and Responsibilities:
  • Purpose of the position:
    • Executes Restaurant operations functions
    • Acts as manager on duty and opens and closes the Restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane's policies and standards
    • Executes shift management meeting Raising Cane's operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Deploys Crewmembers during a shift
    • Provides exemplary customer service
    • Utilizes reward and recognition program for the Crewmembers in the Restaurant
    • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Essential Functions:
The following requirements describe what is needed to successfully perform the role. Reasonable accommodation may be provided to support individuals with disabilities:
  • Lift and carry up to 50 lbs., bend, kneel, twist, and reach overhead or below the waist
  • Navigate stairs, move quickly, and stay on your feed throughout the shift
  • Take orders accurately, process payments efficiently, and communicate clearly
  • Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour
  • Maintain a clean, safe Restaurant while following all food safety and company procedures
  • Occasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy)

Qualifications
Required Qualifications:
  • Must be 18 years of age or older
  • High school diploma or equivalent required
  • 3+ years of Restaurant or retail management experience
  • Possess a valid, state-issued driver's license
  • Must complete all required Raising Cane's company training programs
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
  • Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Preferred Qualifications:
  • New Restaurant opening experience

Additional Information
All your information will be kept confidential according to EEO guidelines.
Terms of Use
Privacy Policy
Candidate Privacy Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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