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Operational Manager Jobs in Worcester, MA (NOW HIRING)

CVS Health

Operations Manager

Acton, MA

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Wellesley, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Milford, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Needham, MA

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Leominster, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Shrewsbury, MA

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Needham, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Shrewsbury, MA · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

PCX Aerosystems

Operations Manager

Boylston, MA · On-site

Key Responsibilities Operational Leadership * Oversee day-to-day operations to ensure productivity ... Process & Performance Management * Standardize operational procedures and ensure adherence to ...

BlueLinx Corporation

Operations Manager

Bellingham, MA · On-site

$100K - $120K/yr

If you thrive on building strong relationships, leading experienced teams, and driving operational ... Manage expenses, logistics, and workforce planning for optimal productivity. What You'll Bring ...

bluelinx

Operations Manager

Bellingham, MA · On-site

If you thrive on building strong relationships, leading experienced teams, and driving operational ... Manage expenses, logistics, and workforce planning for optimal productivity. What You'll Bring ...

Amazon

Operations Manager

Bellingham, MA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Staffingine LLC

Operations Manager

Ayer, MA · On-site

Job Title: Operations Manager Job Location: Ayer, MA Job Type: Full Time * Manage affordable ... Improve internal systems, processes, and operational efficiency. * Apply affordable housing ...

Worcester Polytech

Operations Manager

Worcester, MA

$55K - $65K/yr

JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME Worcester Polytechnic Institute - WPI SUMMARY WPI's Business School is seeking to hire an Operations ...

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Operational Manager information

See Worcester, MA salary details

$13

$22

$37

How much do operational manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational manager in Worcester, MA is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operational jobs in Worcester, MA? The most popular types of Operational jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Operational Manager jobs? Cities near Worcester, MA with the most Operational Manager job openings:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,254 per year, or $22.2 per hour.

Operations Manager

Facility Management Corporation

Marlborough, MA • On-site

$57K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Job Type
Full-time
Description
Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.
The Operations Manager, reporting directly to the Arena Manager, will oversee operations including supervising and supporting all programs and services the facility provides. Routine maintenance and janitorial functions of the facility while it is open to the public, is required. Preventative maintenance tasks and shift coverage will include our Marlboro, Franklin, and Hopedale facilities. This position will work alone and with other positions as required by the facility activities schedule. Work schedule may include nights, weekends and some holidays as necessary to meet the needs of our patrons and to complete job responsibilities.
Requirements
Preferred Skills and Qualifications:
  • Minimum of two (2) years' work experience in an ice arena with some level of responsibility to the operations and maintenance functions, including knowledge of equipment.
  • Must be a self-starter with ability to analyze situations and develop solutions to problems with minimal supervision.
  • Ability to communicate effectively both verbally and in writing, with a variety of individuals and groups, interested in recreational matters, representing different interests.
  • Ability to develop "out of the box" ideas for increasing sales and controlling costs.
  • Must possess strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.
  • Flexibility to work varying hours especially as seasons and service needs change.
  • Proven ability to work with and understand the needs of children of various ages and be committed to working with participants from a variety of backgrounds.
  • Must have a valid Driver's License and comply with the safety regulations regarding operation of an ice resurfacer and ice edger.

This is a Full-time position.
Benefits: Eligible for medical, dental, vision, 401K and earned time after eligibility period is met.
Compensation: Base pay range: $57,500 - $65,000 annually.
*Eligible for annual increase of 2% - 4% based upon performance. Eligible for year-end discretionary bonus. Individual comepnsation packages are based upon various factors unique to each candidate. *
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.

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