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Operational Manager Jobs in Amherst, MA (NOW HIRING)

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Operations Manager Location: Westfield, MA 01085 Job Type: Full-Time Industry: Wood Flooring & Moulding Manufacturing Reports to: Owner About Us Ponders Hollow Custom Wood Flooring & Millwork, Inc ...

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and ... operational excellence. With nearly 6,000 associates across 24 locations worldwide, we offer a ...

Maintain accurate equipment status, location tracking, and operational records. Fleet Management & Maintenance * Own overall fleet health, availability, and utilization of heavy equipment assets.

Operations Manager

South Hadley, MA · On-site

$59K - $86K/yr

This role combines hands-on operational leadership with business management responsibilities, including inventory oversight, equipment management, and customer support. The ideal candidate is a ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Operations Manager

West Springfield, MA · On-site

$100K - $120K/yr

Provide leadership for issue resolution to facilitate day to day operations. * Ensure personnel are operating the company Quality Management System to drive areas of improvement Review established ...

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Operational Manager information

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How much do operational manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operational manager in Amherst, MA is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operational jobs in Amherst, MA? The most popular types of Operational jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Operational Manager jobs? Cities near Amherst, MA with the most Operational Manager job openings:
Infographic showing various Operational Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,549 per year, or $21.9 per hour.

$70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

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Job description

Job Title: Operations Manager

Location: Westfield, MA 01085
Job Type: Full-Time
Industry: Wood Flooring & Moulding Manufacturing
Reports to: Owner

About Us

Ponders Hollow Custom Wood Flooring & Millwork, Inc. is a family-owned business specializing in the manufacturing of high-quality wood flooring and architectural moulding products. With a reputation built on craftsmanship, integrity, and personalized service, we are looking for a driven and hands-on Operations Manager to join our team and take a leadership role in growing the business, and driving efficiencies.

Position Summary

The Operations Manager is responsible for the overall manufacturing process, along with direct personnel management. The Operations Manager is the direct report for the Production Manager, Moulder Operators and general laborers.The Operations Manager should bring new insight and innovation into the production process, with a goal to streamline and track production outcomes.

Preferred Qualifications

  • Minimum 5 years of manufacturing management experience, with an emphasis on team leadership, data analysis and LEAN manufacturing principles
  • Excellent organizational skills, with high attention to detail
  • Must have excellent communication skills to lead the team
  • Monitor workflow on a daily basis, collaborating with the Production Manager
  • Analyze and identify workflow problems and assist colleagues in solving work related challenges
  • Demonstrate good judgment and decision making with the ability to analyze situations and present resolutions
  • A solid understanding of manufacturing, with technical knowledge

Responsibilities:

  • Work directly with ownership and team members to implement new processes to improve quality and efficiency
  • Oversee shop organization and workflow efficiency
  • Gather critical data needed to present to team members in a clear and concise way, with a goal to resolve and improve any issues
  • Communicate clearly and effectively with ownership and colleagues
  • Delegate tasks when necessary
  • Interview, onboard and release personnel when necessary
  • Enforce OSHA safety standards (dust control, PPE, machine guarding)
  • Reduce workplace accidents and injuries
  • Conduct safety training and audits
  • Ensure compliance with environmental regulations (dust, waste disposal)
  • Supervise and manage production staff and supervisors
  • Handle hiring, training, scheduling, and performance reviews
  • Promote a safe, productive, and accountable work culture
  • Address employee issues and enforce company policies

Ideal Candidate Traits

  • Data-driven and eager to implement new processes
  • Solution-oriented with a focus on quality, efficiency, and team morale
  • Practical and resourceful with a “roll up your sleeves” attitude
  • Exemplary leadership skills
  • Eager to grow with the business and take on increasing responsibility

Compensation & Benefits

  • Competitive salary, commensurate with experience
  • Paid time off and holidays
  • Opportunity for growth and advancement as the business expands
  • Supportive, family-like work environment
  • Retirement plan
  • Health Insurance

Company Description

Born from the experience of a fourth generation, family-run sawmill, Ponders Hollow specializes in custom wood flooring and architectural millwork. We understand the importance of quality and service; and we strive to deliver premium, finely-crafted products and to always provide the highest level of service to our customers. With generations of milling industry experience and a highly knowledgeable management team, we are certain we can exceed the expectations of homeowners and building professionals alike.