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Operational Manager Jobs in Santa Rosa, CA (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Santa Rosa, CA · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Sonomacity

Public Works Operations Manager

Sonoma, CA · On-site

Public Works Operations Manager City of Sonoma Updated: 5/3/17 Definition To plan, organize, direct and coordinate the activities of the water, streets, parks and cemetery divisions within the Public ...

Voy Ventures

Finance & Operations Manager

Sonoma, CA · On-site

A rapidly growing Japanese Corporate Venture Capital firm is on the market for a bilingual Finance & Operations Manager to join its US team. *San Francisco or Seattle candidates preferred, though the ...

Muir Wood Teen Treatment

HR Operations Manager

Petaluma, CA · On-site

$135K - $150K/yr

Muir Wood is seeking an HR Operations Manager to help build the people infrastructure behind our ... Build and maintain workforce reports, dashboards, and HR operational metrics to track and support ...

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Operational Manager information

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How much do operational manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for operational manager in Santa Rosa, CA is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.54 per hour, depending on experience, location, and employer.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What are the most commonly searched types of Operational jobs in Santa Rosa, CA?

The most popular types of Operational jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Operational Manager jobs?

Cities near Santa Rosa, CA with the most Operational Manager job openings:

Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $50,565 per year, or $24.3 per hour.

Pharmacy Operations Manager

Santa Rosa, CA • On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about Walgreensexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Walgreens rating

5.6

Company rating: 5.6 out of 10

Based on 2,237 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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