ZipRecruiter

Log In

1

Operational Manager Jobs in Lansdowne, PA (NOW HIRING)

CVS Health

Operations Manager

Philadelphia, PA · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Jenkintown, PA · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Springfield, PA

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Ridley Park, PA · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Philadelphia, PA · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Philadelphia, PA

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Willow Grove, PA · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Lansdowne, PA · On-site

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Philadelphia, PA

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Wilmington, DE

$19 - $29/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

next page

Showing results 1-20

All JobsOperational JobsOperational Manager JobsOperational Manager Jobs in Lansdowne, PA

Operational Manager information

See Lansdowne, PA salary details

$13

$20

$35

How much do operational manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for operational manager in Lansdowne, PA is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.88 per hour, depending on experience, location, and employer.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What cities near Lansdowne, PA are hiring for Operational Manager jobs?

Cities near Lansdowne, PA with the most Operational Manager job openings:

Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Lansdowne, PA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,589 per year, or $21 per hour.

Operational Excellence Manager

Tucker Company Worldwide

Cherry Hill, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About the Company
Tucker Company Worldwide, Inc. is a family-held, third-generation corporation with a proud legacy of leadership celebrating its 65th anniversary in business. We believe in the importance of investing generously in our people, business, industry, and local community. Tucker Company is the oldest privately-held freight brokerage in North America, specializing in notoriously complicated freight, like temperature-controlled, oversized, and high-value, high-security shipments. We help transportation professionals for some of the world's top brands ensure the safe, on-time delivery of their freight using carefully designed procedures, cutting-edge technologies, and award-winning service. Whether the shipment is oversized, delicate, high-value, or hazardous, we're prepared to manage it with the utmost care. Tucker Company proudly co-founded the Transportation Intermediaries Association, where our CEO previously served as Chairman of the Board, and currently chairs the Highway Committee for the National Industrial Transportation League. Globally recognized organizations trust Tucker to deliver excellence across their most critical and complex supply chains. We invite you to consider joining our team of dedicated experts who are setting the standard for performance, reliability, and innovation in global logistics.
Location:Haddonfield, NJ
Hours:Full-time
Position: Operational Excellence Manager
Department: Operational Excellence
About the Role
Key Accountabilities & Responsibilities
Cultivate strategic leadership and mentorship across all team members through ongoing training and development initiatives:
  • Champions, promotes, and inspires core values, strategic goals, company initiatives and culture through internal and external channels and key stakeholders.
  • Manage and optimize team resources
  • Effectively on-board, assimilate, manage, and develop Capacity and Customer Experience team members by ensuring the cultural assimilation process is carried out at a team level and executing the performance management process.
  • Ensure direct reports training records are successfully managed and completed within the timeframe outline for each specific role.
  • Execute optimal freight transaction management by managing team-wide adherence to Tucker's mission, policies, core values as well as customer expectations, industry policies and best practices.
  • Where necessary, recommend additional, new, or different resources to DOE to ensure the team always has the capability and bandwidth to support existing accounts, on-board new customers, and execute new business at the highest level.
  • Mentor and develop team members to ensure the required proficiency needed to support customer growth, satisfaction, and service continuity is maintained or exceeded across all team members at the highest level.

Maximize Operational Productivity:
  • Identify, leverage, and assimilate technological needs and solutions that drive business growth, increase productivity, and/or increase and optimize customer or carrier satisfaction and base.
  • Demonstrate and model proactive and effective communication to ensure internal and external customers and carriers are aware of changes and issues before or as they happen.
Win new and existing business by leveraging effective pricing and on-boarding strategies:
  • Leads and participates in execution strategy for new customer opportunities and on-boarding activities in collaboration with Business Development to ensure business and customer objectives are met.
  • Drive growth and service continuity by ensuring team members are fully proficient and fluent in the language, terms, and service requirements of their service niche, and collaborate with the Training Development Manager when additional training is needed.
Maximize corporate profitability, customer satisfaction, performance and retention:
  • In collaboration with DOE, Business Development, and senior leadership, consistently use data to develop insights and implement strategies to increase revenue and profitability, including identifying lanes producing negative ROI.
  • Through collaboration with Pricing and Business Development, align sell pricing strategies with market intelligence to consistently meet or exceed profitability and load goals
  • Minimize number of loads turned back or lost.
  • Work with Business Development and VPSV to fully integrate assigned customers' requirements, expectations, and industry policies and practices into daily freight transaction management to deliver excellent service.
  • Resolve and document all complaints, service failures, or CAPAs that require escalation to ensure a response that builds customer trust and satisfaction with Tucker services.
  • Enhance Tucker's 'stickiness' with customers and deepen customer relationships by attending select customer visits, QBRs, industry events or company sponsored events.
  • Leverage customer relationships to uncover new opportunities within existing accounts and capture those opportunities by memorializing prospect/customer conversations in Tucker's CRM platform to ensure cross functional visibility.

Support corporate profitability, customer growth and satisfaction by collaborating with Capacity Development to source sustainable carrier capacity to meet or exceed customer expectations:
  • With Carrier Development, build and maintain consistent capacity across customers in the team
    • Work closely with Capacity Development to ensure effective on-boarding of new carriers
    • Share customer, lanes, or opportunities that are not meeting customer or company expectations with Capacity Development to source better performing solutions.
  • Ensure the team is positioned to win new business and maximize profitability by:
    • Collaborating with Business Development and DOE on account projections for existing customer accounts and specifically set individual goals for Capacity Specialists within team.
    • Through collaboration with Pricing, Business Development, and Capacity Development, align buying strategies with market intelligence to consistently maximize profitability. •
  • Position Tucker as a "Broker of Choice" for carriers while maximizing and optimizing your team's carrier performance and relationships.
    • Collaborate with Capacity Development Manager to forge deep and wide carrier relationships
    • Integrate and leverage preferred carriers to increase carrier utilization and performance KPIs,
    • Use Tucker's Carrier CAPA process to resolve service failures, drive performance improvement, and ensure alignment with Tucker's value proposition to customer, where necessary.

Qualifications and Education Requirements
  • College degree
  • 5+ years' experience in customer service, sales, or other customer-facing position in the transportation industry
  • Intermediate to Advanced understanding of the freight brokerage, 3PL, transportation, or supply chain industry
  • Intermediate to Advanced MS Office skills, primarily with Word, Excel, Outlook, Teams, Power BI and SharePoint
  • Ability to analyze, parse, and present data to make recommendation and build strategic plans
  • Ability to use and learn new software and technologies
  • Enthusiasm to negotiate service and pricing in a live environment
  • Excellent organizational skills
  • Excellent written and verbal communication

Preferred Skills
  • Bachelor's Degree
  • Experience leading a team
  • Customer Service Experience a plus
  • Excellent Presentation Skills
  • Certified Transportation Broker (CTB) certificate

Additional Notes
  • Position requires demonstrated ability to professionally and diplomatically communicate in writing, over the phone, and face to face; resolve conflict, meet deadlines; work under pressure; think logically; multi-task; and make prudent decisions and recommendations.
  • This position is part of a compensated departmental on-call rotation where some scheduled after hours and weekend support is required.
Compensation & Benefits
  • The anticipated base salary range for this role is $79,200 - $118,800 per year. Final compensation offered by Tucker Company Worldwide, Inc. will be determined at the time of offer.
  • Comprehensive benefits package, including health, dental, and vision insurance; 401(k); PTO; paid holidays; company-paid life and disability insurance; EAP; educational assistance; and incentive plan.

Equal Opportunity Employment
Tucker Company is dedicated to promoting and supporting diversity within our workplace. We provide an environment that promotes respect, integrity, teamwork, achievement, and acceptance regardless of age, disability, education, gender, gender expression, gender identity, job level, marital status, military status, national origin, parental status, pregnancy, race, religion, sexual orientation, socioeconomic status, or other protected factors. Tucker Company is committed to equal employment opportunities and providing reasonable accommodations to applicants with physical and/or mental disabilities. Equal employment opportunity applies to all policies and procedures relating to recruitment, hiring, compensation, benefits, promotion, termination and all other terms and conditions of employment. Employees are encouraged to discuss equal employment opportunity-related questions and issues with People and Culture. The Company does not allow any form of retaliation against individuals who, in good faith, raise issues of equal employment opportunity.

Apply