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Operational Manager Jobs in Hanover, PA (NOW HIRING)

Ward Trucking, LLC

Operations Supervisor

York, PA · On-site

$70K - $90K/yr

Service Center Manager / Operations Manager OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals and contribution dollar goals while balancing ...

C&S Wholesale Grocers

Operations Supervisor

York, PA

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) * Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

ES3, LLC

Operations Supervisor

York, PA · On-site

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

ES3, LLC

Operations Supervisor

York, PA · On-site

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) * Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

ES3, LLC

Operations Supervisor

York, PA · On-site

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) * Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

C&S Wholesale Grocers

Operations Supervisor

York, PA

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) * Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

C&S Wholesale Grocers

Operations Supervisor

York, PA · On-site

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) * Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

C&S Wholesale Grocers

Operations Supervisor

York, PA · On-site

Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink) * Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a ...

Waste Connections

Operations Supervisor

MD · On-site

Formulates both short-term and long-term goals and action plans with the District Manager ... Previous operations experience in the Trash Industry preferred * 2 or more years of managing in a ...

Randstad

Operations Supervisor

Manchester, PA · On-site

$62K - $70K/yr

Oversee associate training, performance management, and retention efforts to meet site objectives. * Drive Operational Efficiency: Apply Lean manufacturing principles to identify process bottlenecks ...

Intertek

Coordinator, Operational Excellence

York, PA

$20 - $22/hr

Manage calendars and coordinate travel arrangements * Perform clerical work including copying ... operations and highly engaged subject matter experts. With passion, pace, and precision we work to ...

Intertek

Coordinator, Operational Excellence

York, PA · On-site

$20 - $22/hr

Manage calendars and coordinate travel arrangements * Perform clerical work including copying ... operations and highly engaged subject matter experts. With passion, pace, and precision we work to ...

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Operational Manager information

See Hanover, PA salary details

$13

$21

$36

How much do operational manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for operational manager in Hanover, PA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.32 per hour, depending on experience, location, and employer.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

How much does an operational manager get paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $60,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are the 7 roles of an operational manager?

An operational manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency and productivity. Key roles include setting goals, managing staff, optimizing processes, monitoring performance, implementing policies, controlling budgets, and ensuring compliance with regulations. Strong leadership, problem-solving skills, and familiarity with operational tools are essential for success in this role.

What cities near Hanover, PA are hiring for Operational Manager jobs?

Cities near Hanover, PA with the most Operational Manager job openings:

Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Hanover, PA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $44,457 per year, or $21.4 per hour.

Operations Supervisor

Ward Trucking, LLC

York, PA • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Ward Transport & Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

48th of 366 rated logistics

Job description

JOB TITLE: Service Center Operations Supervisor
REPORTS TO: Service Center Manager / Operations Manager
OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals and contribution dollar goals while balancing costs to generate a profit. To create and implement the service center Operations plan in accordance with service center's Desired State.
DUTIES AND RESPONSIBILITIES:
  • Plan, direct and control freight operations in line with our intent of always servicing the customer first.
  • Create and update action steps on the service center tension chart in accordance with operational goals.
  • Attain specific operational goals as outlined on the service center tension chart in the areas of overall MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score. Work with audit results to ensure service center is in compliance with both Safety standards and Operations standards. Empower and hold management team accountable to achieve same goals.
  • Coordinate and/or delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management.
  • Effectively use Computerized Dispatch System, prepare routes and dispatch local P & D drivers. Ensure all freight is out for delivery according to service standards and customer requirements.
  • Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. Assist service center office staff with customer service phone calls regarding scheduling appointment freight, tracing, customer problem resolution, etc.
  • Support both Operations and Sales efforts within the service center as well as across service center lines.
  • Control service center costs to keep them within plan, including risk minimization for the company in all areas such as claims and safety.
  • Participate in monthly Business Development meeting with Sales Leader and other appropriate supervisory staff members in order to identify problems and / or progress with regard to achieving service center goals. Accountable to update and / or make additions to the service center tension chart based on output of monthly meeting. Must be prepared to discuss output with Vice President of Operations and Director of Regional Sales at quarterly review.
  • Work closely with Safety Department to ensure compliance with Safety audit, company policy and external regulations.
  • Recognize and/or reward employee contributions (through verbal acknowledgement, mention in the Driving Force Newsletter, gift certificate, letter from you, etc.). Confront negative or inappropriate behavior, resolving the issue.
  • Properly communicate company policies and plans to all associates and communicate employee feedback to the appropriate department / service center.
  • Ensure the work environment within the service center is customer focused, positive and based on trust and respect thus ensuring we maintain a non-union status at the service center.
  • Hold effective weekly meetings with management team.
  • Pursue personal development opportunities and encourage others along the same path.
  • Work closely with Human Resources Department to ensure compliance with company policy and external regulations.
  • Understand current role and shift's expectations and assist in adhering to the Ward SC audit standards.
  • Assist in filling in for SCM duties while the SCM is out of office or unavailable, as directed.

Job Requirements:
REQUIREMENTS:
  • Three to five years working experience in the motor carrier industry preferred, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations.
  • Must have basic understanding of customer service and desire to support Ward's quest to always service the customer first.
  • Must have proven track record of effective supervision performance.
  • Must have knowledge of all local geographical areas covered direct by service center.
  • Must be physically able to walk the dock and in trailers on surfaces that may be slippery and wet at times, be able to move freight with or without aid of freight handling equipment, be able to bend, twist, climb and move about in small spaces, and able to lift and reach objects.
  • Must have previous management experience and ability to work well with and direct others.
  • Must possess strong communication and leadership skills with the ability to foster open, honest two-way communication both internally and externally.
  • Must be organized and able to work with PC.
  • Must be able to work hours as required and travel if necessary.
  • Must be prepared to assume shift operations with little or some advance notice.
  • Must be able to perform all job duties of a supervisor including AS400 (computer) functions as well as deal with other General Office departments as required.

GENERAL BENEFIT LISTING:
As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.
  • Direct Deposit
  • On Demand Pay
  • Paid Time Off
  • Paid Holidays
  • 401K PROFIT SHARING PLAN

• Discretionary match based on company performance
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

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