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Operational Manager Jobs in Gurnee, IL (NOW HIRING)

Operations Manager

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Customer Service & Order Entry Specialist

Lincolnshire, IL · On-site

$70K - $75K/yr

In this role, you'll partner closely with Account Managers and customers to ensure orders are ... Work closely with Sales, Operations, Warehouse, and Logistics teams to ensure timely and accurate ...

CVS Health

Operations Manager

Rolling Meadows, IL · On-site

$20 - $34/hr

... operational and service improvement 2. Customer Service Assist customers with their questions ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Pedone Pinsa

Operations Manager

Burlington, WI

As we continue to grow, we are looking for talented leaders who are passionate about operational excellence, team development, food safety, and continuous improvement. The Operations Manager is ...

The Panaro Group

Operations Manager

Burlington, WI

As we continue to grow, we are looking for talented leaders who are passionate about operational excellence, team development, food safety, and continuous improvement. The Operations Manager is ...

CHAMPRO

Operations Manager

Deerfield, IL · On-site

$85K - $100K/yr

Analyze operational data, track key performance indicators (KPIs), and prepare regular reports for ... Manage and support cross-departmental projects that enhance operational efficiency. Qualifications ...

CHAMPRO

Operations Manager

Bannockburn, IL · On-site

$85K - $100K/yr

Analyze operational data, track key performance indicators (KPIs), and prepare regular reports for ... Manage and support cross-departmental projects that enhance operational efficiency. Qualifications ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

... operational policies, procedures, and best practices. · Collaborates with management, production, and the commercial team to evaluate manufacturing feasibility leading to quote compilation for new ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

... operational policies, procedures, and best practices. · Collaborates with management, production, and the commercial team to evaluate manufacturing feasibility leading to quote compilation for new ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

... operational policies, procedures, and best practices. · Collaborates with management, production, and the commercial team to evaluate manufacturing feasibility leading to quote compilation for new ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

... operational policies, procedures, and best practices. · Collaborates with management, production, and the commercial team to evaluate manufacturing feasibility leading to quote compilation for new ...

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Operational Manager information

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How much do operational manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for operational manager in Gurnee, IL is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an Operational Manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What exactly does an operations manager do?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate teams, manage resources, implement policies, and use tools like ERP systems to optimize operations across departments.

What is the role of the operations manager?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate processes, manage staff, implement policies, and use tools like performance metrics to optimize operations across departments.

What is the minimum salary of an operations manager?

The minimum salary for an operations manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What does an Operational Manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operations manager get paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
What cities near Gurnee, IL are hiring for Operational Manager jobs? Cities near Gurnee, IL with the most Operational Manager job openings:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in Gurnee, IL as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,391 per year, or $21.3 per hour.

Customer Service & Order Entry Specialist

Operations Manager

Lincolnshire, IL • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

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Job description

Customer Service & Order Entry Specialist – Lincolnshire, IL
Salary: $70,000–$75,000 + Excellent Benefits + 401(k) + Paid Time Off
About Us:
We are an established manufacturer and distributor of specialized industrial and laboratory products serving customers across North America. We take pride in delivering products and support that customers can depend on in critical applications where precision and performance matter.


What We Are Looking For:

We're seeking a Customer Service & Order Entry Specialist to join our team. In this role, you'll partner closely with Account Managers and customers to ensure orders are entered accurately, questions are resolved promptly, and every step of the order process runs smoothly. This position is ideal for someone with experience in B2B customer service and order entry who enjoys working in a fast-paced, collaborative environment.


This is NOT a call center position. The majority of customer communication and order processing is handled via email, making this an ideal role for someone who enjoys managing multiple priorities while providing exceptional customer service.


Responsibilities:

  • Accurately process a high volume of customer orders using SAP and other internal systems
  • Review incoming purchase orders, confirm pricing, inventory availability, shipping details, and enter orders into the system
  • Generate quotes, order confirmations, and shipment status updates for customers
  • Act as the main point of contact for customer inquiries related to order status, product availability, shipping, and general support
  • Work closely with Sales, Operations, Warehouse, and Logistics teams to ensure timely and accurate order fulfillment
  • Research and resolve order issues, shipment discrepancies, and customer concerns in a prompt and professional manner
  • Maintain accurate customer records, including billing, shipping, and account information
  • Manage multiple priorities while delivering exceptional attention to detail and accuracy


Required Qualifications:

  • At least 1 year of experience in customer service and order processing within a B2B manufacturing/distribution environment
  • Experience working with SAP
  • Strong verbal and written communication skills
  • Excellent organizational, multitasking, and time management abilities
  • Proficiency in Microsoft Office applications, including Excel and Outlook
  • A customer-focused approach with strong analytical and problem-solving skills


Why You'll Love Working Here:

  • Join a well-established global company with a strong reputation for growth and stability
  • Supportive, collaborative team environment
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) retirement plan with employer matching contributions
  • Generous paid time off along with company-paid holidays
  • Opportunities for professional development and long-term career advancement