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Operational Key Account Manager Jobs in New York

Papaya Global

Key Account Manager

New York, NY · On-site +1

The Account Manager is a key player responsible for nurturing and growing client relationships ... operational efficiency. * Optimize client interactions and account management processes using ...

Celsius

Key Account Manager (NE)

New York, NY · Remote

$95K - $107K/yr

Reporting to the VP, Regional Key Accounts, the Key Account Manager will play a key role in the development and growth of CELSIUS products in the Convenience & Large format Channels. This position ...

SWIFT

Key Account Manager

New York, NY · On-site

... Key Responsibilities * Ensure strategic account management and planning Cultivate and maintain ... Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to ...

SWIFT VA

Key Account Manager

New York, NY · On-site

... Key Responsibilities * Ensure strategic account management and planning Cultivate and maintain ... Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to ...

Alkegen

Key Account Manager - NE

New York, NY · On-site

$105K - $132K/yr

The Key Account Manager will drive profitable growth by expanding market share through new business development and increasing wallet share within existing key accounts. They will execute a strategic ...

SWIFT VA

Key Account Manager

New York, NY · On-site

Swift is hiring a Key Account Manager for the North Americas Securities Client Team. This role will sit within New York City and provide a hybrid work environment. An integral part of this effort is ...

OFI

Key Account Manager - Spices

Bayonne, NJ · On-site +1

Position Summary The Key Account Manager is at the heart of ofi's purpose to "Be the Change for ... operational capabilities. * Guide the sales process, articulating a path forward for customers with ...

SWIFT

Key Account Manager

New York, NY · On-site

Swift is hiring a Key Account Manager for the North Americas Securities Client Team. This role will sit within New York City and provide a hybrid work environment. An integral part of this effort is ...

Red Bull

Field Key Account Manager

New York, NY · On-site

$105K - $158K/yr

The Field Key Account Manager is responsible for winning new regional commercial key accounts within their territory to drive volume, distribution and executional excellence against RBNA On Premise ...

ALS

Key Account Manager

Middletown, NJ

Key Account Manager Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

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Operational Key Account Manager information

See New York salary details

$43.8K

$101.3K

$152.6K

How much do operational key account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operational key account manager in New York is $101,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $121,400.00 per year, depending on experience, location, and employer.

What is an operational key account manager?

An operational key account manager is responsible for managing and developing relationships with a company's most important clients, ensuring their needs are met and contracts are fulfilled. They coordinate internal teams, analyze account performance, and implement strategies to maximize customer satisfaction and revenue growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for this role.

How much do operational key account managers get paid?

Operational key account managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can also include bonuses and benefits, especially in larger organizations or competitive markets.

What is the difference between Operational Key Account Manager vs Customer Success Manager?

AspectOperational Key Account ManagerCustomer Success Manager
Primary FocusManaging key client accounts, sales growth, and account profitabilityEnsuring customer satisfaction, retention, and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer-centric, support and relationship management roles
Required SkillsSales, negotiation, account management, industry knowledgeCommunication, problem-solving, customer relationship skills
CertificationsOften sales or industry-specific certificationsCustomer service or success certifications (e.g., CCS, CSPO)

The Operational Key Account Manager primarily focuses on managing key client accounts to drive sales and profitability, while the Customer Success Manager emphasizes maintaining customer satisfaction and retention. Both roles require strong relationship skills but differ in their core objectives and daily activities.

What cities in New York are hiring for Operational Key Account Manager jobs? Cities in New York with the most Operational Key Account Manager job openings:
Operational Key Account Manager jobs near you
Infographic showing various Operational Key Account Manager job openings in New York as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,267 per year, or $48.7 per hour.

Key Account Manager

Papaya Global

New York, NY • On-site, Remote

Full-time

Re-posted yesterday

Job description

Description
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
The Account Manager is a key player responsible for nurturing and growing client relationships within our strategic-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs.
Responsibilities
  • Build and maintain strong client relationships, manage partnerships, and work with internal teams to resolve escalations and meet SLAs.
  • Drive revenue growth by identifying upsell and cross-sell opportunities within client accounts and supporting the implementation of new solutions.
  • Deliver exceptional service by addressing client needs, resolving issues, and conducting regular business reviews to understand priorities and future goals.
  • Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team.
  • Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges.
  • Leverage AI tools to enhance account planning, customer communications, business reviews, risk identification, and operational efficiency.
  • Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes.

Requirements
  • Bachelor's degree in Business, Marketing, or a related field.
  • 5+ years of experience in Account Management.
  • Excellent interpersonal and communication skills.
  • Strong analytical and problem-solving abilities.
  • Knowledge of Payroll, HRIS, or Fintech industries.
  • Proficiency with CRM software, project management tools, and AI-powered productivity solutions.
  • Demonstrated ability to leverage AI tools to improve customer engagement, business analysis, communication, and operational efficiency.
  • Client-focused with a passion for outstanding service.
  • Strong organizational and time management skills.
  • Collaborative team player adaptable to a fast-paced environment.

Success in this Role
The ideal candidate combines strong relationship-building skills with a modern AI-enabled approach to account management. They leverage technology to work smarter, strengthen customer relationships, and drive successful business outcomes for both customers and Papaya.

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