Operational Excellence Intern Jobs in Ohio (NOW HIRING)

JOB SUMMARY
Vertiv is seeking a Service Technology Research Intern to support and accelerate the development of next-generation service technologies for cooling and power systems used in high-performance computing and AI-driven data center environments.
This role is open to graduate students, including master's students, doctoral students, and PhD candidates pursuing advanced study in engineering, applied data science, computer science, digital systems, or a related technical field. The position is intended for candidates who can translate academic research, analysis, and technical problem solving into practical service concepts, pilots, and deployable service technologies.
The intern will work as a technical contributor and research partner to the Services Technology leadership team, helping evaluate emerging technologies and convert research opportunities into actionable service use cases.
KEY RESPONSIBILITIES
• Conduct applied research into emerging service technologies related to condition-based maintenance, digital services, IoT-enabled diagnostics, reliability engineering, and service analytics.
• Translate academic research, coursework, or thesis-related concepts into practical service use cases, pilots, proofs of concept, or technology recommendations.
• Evaluate algorithms, models, architectures, tools, or analytical methods that may improve service efficiency, asset reliability, field diagnostics, or maintenance decision-making.
• Support technology readiness assessments, maturity planning, and pilot planning for new service concepts.
• Collaborate with service, engineering, product, and regional teams to support pilot execution and collect technical feedback.
• Author technical documentation, internal research briefs, white papers, test summaries, and recommendations that can be used by service and engineering stakeholders.
• Provide recommendations on future research directions, partnership opportunities, and investment priorities for service technology development.
REQUIREMENTS
• Currently enrolled in a graduate degree program, including a master's degree, doctoral degree, or PhD program, in Engineering, Applied Sciences, Computer Science, Data Science, Reliability Engineering, Controls, Digital Systems, or a related technical discipline.
• Graduate students with research, thesis, capstone, laboratory, or applied project experience relevant to service technology are encouraged to apply.
• Interest or experience in predictive maintenance, data analytics, machine learning, IoT systems, controls, sensors, diagnostics, thermal systems, power systems, or reliability engineering.
• Ability to connect technical theory with applied engineering, service operations, field use cases, and business impact.
• Strong written and verbal communication skills, with the ability to summarize technical findings for both technical and non-technical audiences.
• Ability to work independently while collaborating with cross-functional teams in a professional business environment.
PREFERRED QUALIFICATIONS
• Experience using data analysis, simulation, modeling, programming, laboratory testing, or instrumentation tools to solve technical problems.
• Exposure to industrial equipment, data center infrastructure, HVAC/thermal systems, power systems, embedded systems, controls, or connected products.
• Demonstrated ability to develop research questions, evaluate technical alternatives, and communicate findings through reports, presentations, or prototypes.
• For doctoral or PhD candidates: experience translating advanced research into applied technology concepts is preferred but not required.
WHY JOIN VERTIV?
This role offers a practical opportunity for a graduate student to apply research and technical problem solving to mission-critical data center infrastructure challenges at global scale. The intern will contribute to Vertiv's long-term digital service strategy by helping identify, evaluate, and mature technologies that can improve serviceability, reliability, and customer outcomes.
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About Us
The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com