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Operational Director Jobs in Toronto, ON (NOW HIRING)

Poulet Rouge

Operation Director

Toronto, ON · On-site

CA$60K/yr

Director Operator (Restaurant) Location: Poulet Rouge Queen Street, Ontario - 360 Queen St W ... This role requires a strong leader who is passionate about customer service, operational excellence ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

Director, Operational Excellence Primary Location: This role is offered as a remote position to be home-based, with travel requirements, across either the US or Canada. Reports To: VP, Engineering ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

Director, Operational Excellence Primary Location: This role is offered as a remote position to be home-based, with travel requirements, across either the US or Canada. Reports To: VP, Engineering ...

Chemtrade

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

Director, Operational Excellence Primary Location: This role is offered as a remote position to be home-based, with travel requirements, across either the US or Canada. Reports To: VP, Engineering ...

Identity Digital

RSP Operations Director

Toronto, ON · Hybrid

CA$123K - CA$163K/yr

Summary / Objective The RSP Operations Director supports strategy development for Identity Digital ... This role serves as a senior operational and strategic point of contact for Account Managers and ...

Identity Digital

RSP Operations Director

Toronto, ON · Hybrid

CA$123K - CA$163K/yr

Summary / Objective The RSP Operations Director supports strategy development for Identity Digital ... This role serves as a senior operational and strategic point of contact for Account Managers and ...

Socket.dev

Director, Sales Operations

Toronto, ON · On-site

$120 - $135/hr

... first Director of Sales Operations. This is a group-level role, sitting above the individual ... Connect sales data to broader operational reporting as the BI function matures Process and ...

CIBC

Director, Operational Risk Programs

Toronto, ON · Hybrid

As a Director, Operational Risk Programs, you'll lead the enterprise-wide Risk & Control Self-Assessment (RCSA) Program, overseeing the framework, planning, execution, guidance, and governance needed ...

CIBC US

Director, Operational Risk Programs

Toronto, ON · Hybrid

As a Director, Operational Risk Programs, you'll lead the enterprise-wide Risk & Control Self-Assessment (RCSA) Program, overseeing the framework, planning, execution, guidance, and governance needed ...

CIBC

Director, Technology Operational Risk

Toronto, ON · Hybrid

... Operational Risk. In this capacity, the Director will work in closely with technology and risk partners across the company to ensure a consistent and collaborative approach to managing technology ...

Vantage Group

Director, Operations

Hamilton, ON

The Director, Operations interacts with internal and external stakeholders to ensure that the ... Oversees all operational aspects, including airside, landside and terminal operations, safety and ...

Vantage Group

Director, Operations

Hamilton, ON

The Director, Operations interacts with internal and external stakeholders to ensure that the ... Oversees all operational aspects, including airside, landside and terminal operations, safety and ...

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Operational Director information

What are some common challenges faced by operational directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What is an operational director?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.

What are the key skills and qualifications needed to thrive as an operational director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.
What are the most commonly searched types of Operational jobs in Toronto, ON? The most popular types of Operational jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Operational Director jobs? Cities near Toronto, ON with the most Operational Director job openings:
Operational Director jobs near you
Infographic showing various Operational Director job openings in Toronto, ON as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operation Director

Poulet Rouge

Toronto, ON • On-site

CA$60K/yr

Full-time

Posted 13 days ago

Job description

Job Title: Director Operator (Restaurant)

Location: Poulet Rouge Queen Street, Ontario - 360 Queen St W, Toronto, ON M5V 2A2

Job Type: Full-time

Job Description

Poulet Rouge© is looking for a hands-on and results-driven Director Operator to oversee the full performance of the restaurant. This role requires a strong leader who is passionate about customer service, operational excellence, and representing the brand’s values on a daily basis.

You will be responsible for ensuring smooth operations, strong financial control, team leadership, and delivering an outstanding guest experience.

Key Responsibilities

Operations Management:

  • Oversee daily restaurant operations and ensure everything runs efficiently
  • Manage inventory, stock levels, and place supplier orders
  • Create and manage staff schedules
  • Ensure payroll is processed and invoices are paid on time
  • Ensure the restaurant is always fully stocked and operational

Customer Experience & Brand Standards:

  • Deliver and maintain exceptional customer service standards
  • Handle customer complaints professionally and effectively
  • Represent and uphold Poulet Rouge© brand values
  • Maintain high standards of food quality, cleanliness, and service speed
  • Conduct daily inspections (food safety, cleanliness, health & safety)

Financial & Performance Management:

  • Monitor sales, labor costs, food costs, and overall profitability
  • Control expenses and optimize operational efficiency
  • Track performance on Uber Eats and Google (reviews, prep time, customer satisfaction)
  • Implement corrective actions to improve performance metrics

Team Leadership & HR:

  • Recruit, hire, and onboard employees
  • Train, coach, and develop team members
  • Supervise staff, including training/academy team
  • Foster a positive, respectful, and high-performance work environment

Maintenance & Problem Solving:

  • Resolve operational issues quickly and effectively
  • Coordinate equipment maintenance and repairs (tracking and follow-ups)

Qualifications

  • Proven experience in restaurant management (senior or director level preferred)
  • Strong leadership and team management skills
  • Excellent customer service mindset
  • Solid understanding of financial and operational KPIs
  • Ability to multitask and work in a fast-paced environment
  • Strong communication and problem-solving skills
  • Food safety certification (preferred)
  • Fully Fluent in English
  • Flexible availability (days, evenings, weekends)

What We Offer

  • Competitive salary + performance-based bonus
  • Growth opportunities within the company
  • Dynamic and supportive work environment
  • Discounted employee meals

Ready to lead a team, drive results, and represent a growing brand?

Apply today and join Poulet Rouge©!

Job Types: Full-time, Permanent

Work Location: In person