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Operational Account Manager Jobs in Michigan (NOW HIRING)

USA Staffing Network

Account Manager

Detroit, MI · On-site

They demonstrate strong ownership of customer accounts, understand manufacturing operations, and can successfully manage complex customer relationships while supporting long-term business objectives.

New

H. T. PROF Group

Account Manager

Detroit, MI · On-site

$60 - $80/hr

They demonstrate strong ownership of customer accounts, understand manufacturing operations, and can successfully manage complex customer relationships while supporting long-term business objectives.

Aston Carter

Account Manager

Plymouth, MI · On-site

$80K - $100K/yr

Sales Account Manager - Automotive Manufacturing This role focuses on developing and managing key ... Collaborate closely with operations, engineering, finance, and program teams to align with customer ...

Aston Carter

Account Manager

Plymouth, MI · Hybrid

$80K - $100K/yr

Sales Account Manager - Automotive Manufacturing This role focuses on developing and managing key ... Collaborate closely with operations, engineering, finance, and program teams to align with customer ...

UOVO

Account Manager

Detroit, MI · On-site

Account Manager Department: Account Management Employment Type: Full Time Location: Detroit, MI ... Work with clients, business development, and operational staff to plan and configure customer ...

DJ's Landscape

Account Manager

Kalamazoo, MI · On-site

$50K - $95K/yr

They work closely with the sales and operations teams to achieve complete client satisfaction by adding value to the relationship between the client and our company. The Account Manager's main ...

POCKET NURSE

Account Manager

Farmington Hills, MI · On-site +1

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... operation of DiaMedical. Travel: * US travel primarily for tradeshows and/or customer visits.

URS Group

Account Manager

Plymouth, MI · On-site

Account Manager About United Road United Road is the largest finished vehicle logistics company in ... This role requires strong knowledge of car hauling transportation and logistics operations ...

Liberty Security Group

Account Manager

Detroit, MI · On-site

Account Managers at LSG are accountable for the day-to-day operations of an assigned account, including training, corrective actions and ongoing mentoring of staff. You will build, improve, and ...

Dia Medical USA

Account Manager

Farmington Hills, MI · On-site

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... operation of DiaMedical. Travel: * US travel primarily for tradeshows and/or customer visits.

Yanfeng Human Resources

Account Manager II

Novi, MI · On-site

Customer Commercial Open Issues (Purchasing, SCE, CIT, Tooling, Operations). * Account Receivables Issue Resolution (Customer Escalations). * Service Account Management (RFQ, supply chain, plant move ...

Dia Medical USA

Account Manager

Farmington Hills, MI · On-site +1

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... operation of DiaMedical. Travel: * US travel primarily for tradeshows and/or customer visits.

ZF

Account Manager

Farmington Hills, MI · Hybrid

... operations and quality teams to support launches, pricing, contracts, and stable supply. What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS camera ...

Yanfeng

Account Manager II

Novi, MI · On-site

Customer Commercial Open Issues (Purchasing, SCE, CIT, Tooling, Operations). * Account Receivables Issue Resolution (Customer Escalations). * Service Account Management (RFQ, supply chain, plant move ...

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Operational Account Manager information

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

What are popular job titles related to Operational Account Manager jobs in Michigan?

For Operational Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Operational Account Manager jobs in Michigan look for?

The top searched job categories for Operational Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Operational Account Manager jobs?

Cities in Michigan with the most Operational Account Manager job openings:

Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Account Manager

Detroit, MI • On-site

USA Staffing Network
Recruiting and Staffing Services • 1 - 10 employees
Learn more about USA Staffing Networkexternal

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Account Manager

The Account Manager will serve as the primary point of contact for key customer accounts within a manufacturing environment. This individual will build and maintain long-term customer relationships, support commercial activities, and collaborate closely with internal teams to ensure successful execution of customer programs.

The ideal candidate is relationship-driven, commercially minded, highly organized, and comfortable working with both customers and internal teams. They demonstrate strong ownership of customer accounts, understand manufacturing operations, and can successfully manage complex customer relationships while supporting long-term business objectives.

  • Manage and strengthen existing customer relationships.
  • Serve as the voice of the customer internally and the voice of the company externally.
  • Coordinate RFQs, quotations, pricing activities, and customer requests.
  • Partner with internal departments to resolve quality, delivery, and commercial issues.
  • Conduct account reviews, forecasting, and strategic planning activities.
  • Monitor customer satisfaction and identify opportunities to improve account performance.
  • Ensure successful communication and collaboration throughout the product lifecycle.

Requirements

  • Account management experience within a manufacturing environment.
  • Automotive OEM, Tier 1, or Tier 2 supplier experience.
  • RFQ ownership, quotation preparation, and proposal management.
  • Commercial experience including pricing, contract discussions, profitability reviews, and customer negotiations.
  • Ability to work cross-functionally with Engineering, Quality, Purchasing, Supply Chain, Operations, and Manufacturing teams.
  • Experience managing customer issues, quality concerns, engineering changes, and ongoing account support.
  • Strong customer relationship management and communication skills.
  • Proficiency in ERP systems, Microsoft Excel, and business reporting tools.
  • Experience conducting business reviews, forecasting, and account planning.
  • Some Travel.

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