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Operational Account Manager Jobs in Connecticut (NOW HIRING)

Henkel AG & Co. KGaA

Account Manager

Stamford, CT · On-site

Partner with sales, marketing, operations, and finance teams to develop data-driven recommendations for pricing, assortment, and promotional strategies that support new account success. * Sales ...

Cirtec Medical Corp.

Account Manager

Enfield, CT · On-site

... Finance and Operational Management. Supporting the organization by building strong customer ... Keep records of customer interactions, process customer accounts and file documents * Prepare and ...

Cirtec Medical

Account Manager

Enfield, CT · On-site

... Finance and Operational Management. Supporting the organization by building strong customer ... Keep records of customer interactions, process customer accounts and file documents * Prepare and ...

Cirtec Medical Corporation

Account Manager

Enfield, CT · On-site

... Finance and Operational Management. Supporting the organization by building strong customer ... Keep records of customer interactions, process customer accounts and file documents * Prepare and ...

Community Brands

National Account Manager

Groton, CT · On-site

$80 - $100/hr

Serve as the lead point of contact for all customer account management matters * Negotiate ... operations and growing revenue. Designed to help organizations connect more, manage more, and ...

GardaWorld

Security Account Manager

Orange, CT · On-site

$80K - $85K/yr

Ste p into the Dynamic Role of Security Account Manager at GardaWorld Join our dynamic team as a ... At least three (3) years of experience in security operations, with a proven track record of ...

GardaWorld

Security Account Manager

Orange, CT · On-site

$80K - $85K/yr

Ste p into the Dynamic Role of Security Account Manager at GardaWorld Join our dynamic team as a ... At least three (3) years of experience in security operations, with a proven track record of ...

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Operational Account Manager information

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

What are popular job titles related to Operational Account Manager jobs in Connecticut?

For Operational Account Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Operational Account Manager jobs in Connecticut look for?

The top searched job categories for Operational Account Manager jobs in Connecticut are:

Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Account Manager - Parking Operations

Hartford, CT • On-site

Propark Mobility
Real Estate • 1 - 5K employees
Learn more about Propark Mobilityexternal

$55K - $62K/yr

Full-time

Medical, Dental, Vision

Posted 20 days ago

Propark Mobility rating

7.1

Company rating: 7.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

5th of 12 rated car parking

Job description

-
Park your career here, with Propark Mobility!
Account Manager of Parking Operations
Salary Range: $55,000.00-$62,000.00 Annually, Commensurate with Experience, plus Incentive Bonus Potential up to 15% of salary
Work Modality: On Location
Location: Hartford, CT
Applications will be accepted until job is closed.
Ideal Experience:
  • This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
  • Progressive management experience with front-line team oversight
  • Established experience with scheduling and payroll is a plus
  • Bachelor's degree with a concentration in business is helpful but not required.

Skills and Abilities we are searching for:
  • You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
  • You are a "roll-up-the-sleeves and get-stuff-done" type of person who is organized, honest and thoughtful.
  • Your friends describe you as trustworthy, loyal and dependable.
  • You are self-sufficient, resourceful and decisive.
  • You see a challenge as an opportunity and are looking for a position with a chance for growth.
  • You have a flexible schedule meaning that the position may require working weekends and holidays.
  • You have impeccable conversational and written communication skills.
  • You have an exceptional way with people and you achieve extraordinary results.
  • Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

What We Offer: Compensation and Benefits:
  • Fantastic opportunities for career growth - we always look to promote from within first!
  • Free Parking!!*
  • Competitive salary that is commensurate with experience, plus incentive bonus potential.
  • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
  • Priority driven culture that is supportive, engaging, empowering and celebratory.
  • A company that values diversity, inclusion, and belonging.
  • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
  • Learning opportunities through our internal training program - Propark Think
  • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

Who We Are:
We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.
Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!
Are you ready to park your career here? We have lots of opportunities ahead!
As Account Manager, you will:
  • Develop and train supervisors and line-level employees.
  • Review and approve work schedules to ensure adequate coverage while minimizing expenses.
  • Develop and maintain strong client relations and attend client meetings.
  • Assist supervisors in handling customer complaints and day-to-day operational issues.
  • Manage and submit employee, operations, and payroll reports.
  • Oversee the customer service program to ensure customer satisfaction.
  • Develop budgets and monitor financials to meet business goals.
  • Review and evaluate audits to ensure integrity of revenue control.
  • Ensure compliance with company policies and procedures, as well as those of our client.
  • Respond to operational issues when needed (at times, after normal business hours).
  • Maintain the highest professional and ethical standards for both our organization and our client.

Are you ready to park your career here?
Apply today!
We can't wait to meet you!
**Free parking while working at your assigned Propark location(s).
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation

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