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Logistics Account Manager Jobs in Connecticut (NOW HIRING)

CLP Circular Services

Account Manager

Southington, CT · On-site

$80K/yr

Account Manager Location: Organics Northeast, Southington, CT About Circular Services Circular ... Transportation and Logistics: Coordinate hauling rates, pickups, deliveries, and customer ...

New

Sims Municipal Recycling

Account Manager

Southington, CT · On-site

$72 - $88/hr

Account Manager Location: Organics Northeast, Southington, CT About Circular Services Circular ... Transportation and Logistics: Coordinate hauling rates, pickups, deliveries, and customer ...

New

Timex Group USA Inc.

Account Manager

Shelton, CT · On-site

Summary The Account Manager will own the day-to-day management and growth of the Cruise/Travel ... Coordinate with supply chain/logistics on drop ship and replenishment programs specific to Cruise ...

Timex Group

Account Manager

Shelton, CT · Hybrid

Summary The Account Manager will own the day-to-day management and growth of the Cruise/Travel ... Coordinate with supply chain/logistics on drop ship and replenishment programs specific to Cruise ...

Omnicom

Account Manager

Stamford, CT · On-site

$60K - $65K/yr

Marketing Consulting Account Manager (LATAM, Soccer Client Services) (Payment Services Client ... Manage on-site logistics, including event staffing, talent appearances, creative asset delivery ...

Omnicom

Account Manager

Stamford, CT · On-site +1

$60K - $65K/yr

Marketing Consulting Account Manager (LATAM, Soccer Client Services) (Payment Services Client ... Manage on-site logistics, including event staffing, talent appearances, creative asset delivery ...

ArcBest

Associate Account Manager Enfield, CT

Enfield, CT · On-site

$26.93 - $30.77/hr

This role focuses on managing prioritized leads and accounts, delivering problem-solving solutions ... From customer service and operations to technology, sales and logistics professionals, every ...

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All JobsLogistics Account JobsLogistics Account Manager JobsLogistics Account Manager Jobs in Connecticut

Logistics Account Manager information

See Connecticut salary details

$26.2K

$61.6K

$86.6K

How much do logistics account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for logistics account manager in Connecticut is $61,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a logistics account manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

What does a logistics account manager do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a logistics account manager?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

How does a logistics account manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

Do logistics account managers get paid well?

Logistics account managers typically earn competitive salaries that vary based on experience, location, and company size. They often receive additional benefits such as bonuses and commissions, especially when managing large accounts or complex logistics operations.

Is a logistics account manager a stressful job?

A logistics account manager role can be stressful due to managing multiple client accounts, coordinating complex supply chains, and meeting tight deadlines. The job often requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations. However, workload and stress levels vary depending on the company and industry environment.
More about Logistics Account Manager jobs

What are the most commonly searched types of Logistics Account jobs in Connecticut?

The most popular types of Logistics Account jobs in Connecticut are:

What are popular job titles related to Logistics Account Manager jobs in Connecticut?

For Logistics Account Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Logistics Account Manager jobs in Connecticut look for?

The top searched job categories for Logistics Account Manager jobs in Connecticut are:

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Cities in Connecticut with the most Logistics Account Manager job openings:

Logistics Account Manager jobs near you
Infographic showing various Logistics Account Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,592 per year, or $29.6 per hour.

Account Manager

CLP Circular Services

Southington, CT • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Title: Account Manager

Location: Organics Northeast, Southington, CT

About Circular Services

Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling and organics company in the U.S. with operations across the country. We help businesses and municipalities reduce and divert waste, lowering disposal costs and fueling local supply chains by ensuring materials are recovered, recycled, and reused. 


About the Role: 

The Account Manager is responsible for managing inbound sales leads, onboarding new customers, and overseeing ongoing food and beverage waste accounts, with a particular emphasis on scheduling and logistics management. This position serves as the primary point of contact between customers and the facility’s Business Development, Operations, Administrative, Transportation, and Accounting teams.

The Account Manager takes ownership of the customer relationship—from the initial inquiry and discovery call through onboarding, scheduling, service management, and ongoing customer support. Success in this position requires excellent communication, attention to detail, sound judgment, and the ability to coordinate effectively across multiple internal departments.


Benefits:

  • Comprehensive Medical, Dental, and Vision coverage
  • Company-paid Life Insurance
  • Flexible Spending Account (FSA)
  • 401k with company match
  • Paid Parental Leave
  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement Program


Responsibilities: 

Inbound Sales & Lead Management

  • Respond promptly and professionally to prospective customers from a variety of sources, including:
    • Website inquiry form submissions
    • Emails and phone calls
    • Calls transferred from the company’s main line
    • Internal referrals
    • Prospective customers who arrive at the facility without an appointment
  • Coordinate with the Scale House Manager to obtain contact information for prospective customers and conduct timely follow-up.
  • Conduct friendly and thorough discovery calls to understand each prospect’s material, service, scheduling, and transportation needs.
  • Confidently explain the company’s facilities, services, capabilities, intake requirements, and operating policies.
  • Maintain consistent follow-up with prospective customers throughout the sales and onboarding process.


New Customer Onboarding

  • Take ownership of the onboarding process, from the initial discovery call through account activation and follow-up.
  • Proactively understand the ever-changing needs of the operations team and professionally translate to customers.
  • Establish clear expectations regarding the facility’s food and beverage intake processes, including scheduling requirements, material acceptance standards, packaging requirements, and applicable policies.
  • Collaborate with management and internal departments to determine:
    • Customer pricing and service rates
    • Feedstock eligibility
    • Anticipated delivery frequency and volume
    • Transportation and hauling requirements
    • Contract requirements and execution
  • Send customers the appropriate onboarding documents and clearly communicate all requirements.
  • Work with Operations and the Accounting Coordinator to confirm that onboarding documents are complete and accurate before activating a new account.
  • Obtain and verify Certificates of Insurance from approved haulers, when applicable.
  • Ensure required payment arrangements are established before service begins.


Customer & Account Management 

  • Manage assigned food and beverage waste accounts
  • Serve as the primary customer contact for scheduling, service questions, troubleshooting, and account support.
  • Manage daily and weekly inbound tonnage schedule to help maintain appropriate operating capacity.
  • Confirm that incoming material is an approved and viable feedstock.
  • Review how food and beverage material will arrive, including its packaging, transportation method, and condition.
  • Coordinate inbound schedules and communicate daily schedules to relevant internal teams.
  • Ensure customer payments are appropriately arranged.
  • Maintain accurate customer records, service details, and account documentation.
  • Communicate proactively with customers regarding scheduling changes, service limitations, rejected material, contamination, or other operational concerns.
  • Remain accessible by phone and email during business hours—and before or after hours when necessary—to troubleshoot issues, solve problems, and support scheduling needs.


 Internal & Operational Coordination

  • Collaborate daily with the following internal teams:
    • Operations: Understand Q1 and Q2 capacity, operating needs, restrictions, and service limitations.
    • Scale House: Provide timely customer support and assist with on-the-spot decisions involving incoming loads.
    • Accounting: Communicate billing requirements, fees, payment information, and documentation needs.
    • Transportation and Logistics: Coordinate hauling rates, pickups, deliveries, and customer communications.
    • Compatibility: Review prospective feedstocks and provide relevant material information for technical evaluation.
  • Maintain open communication with Operations and the Lead Process Engineer regarding incoming feedstocks, packaging types, delivery methods, and anticipated volumes.
  • Conduct an initial review of Safety Data Sheets, nutritional information, and other supporting documentation before submitting materials to the Lead Process Engineer for approval.
  • Support tote and container swap programs by ensuring that instructions and schedules are clearly communicated to both customers and facility operators.
  • Identify potential recycling opportunities associated with incoming materials, including OCC and PET recovery and baling.
  • Monitor capacity and coordinate with internal teams before confirming customer deliveries or changes in volume.

Administrative Development of Certificates of Destruction

  • Coordinate the development of Certificates of Destruction when requested or required.
  • Notify Operations, the Scale House, and Accounting when a Certificate of Destruction is needed.
  • Obtain supporting photographs from Q2 and provide them to Accounting.
  • Review Certificates of Destruction for accuracy and ensure they are completed and delivered promptly.

Fees & Billing Coordination

  • Notify Accounting when additional fees should be applied to a customer’s account, including:
    • Disrupted pallet fees
    • Contamination fees
    • Unscheduled load fees
    • Demurrage fees
    • Other applicable service or handling fees
  • Provide Accounting with the information and supporting documentation needed to invoice customers accurately.

Logistics & Transportation Coordination

  • Work with the Transportation Manager and third-party haulers to develop hauling rates.
  • Communicate and negotiate hauling rates with customers.
  • Design right-sized transportation programs based on each customer’s operational needs, including:
    • Live loads
    • Drop-trailer programs
    • Trailers staged at customer locations
    • Recurring or on-demand pickups
  • Schedule hauls with the Transportation Manager and communicate pickup and delivery details to customers.
  • Ensure transportation arrangements are coordinated accurately and completed on time.
  • Gather feedback from the Transportation Manager regarding live-load delays or other service issues.
  • Coordinate applicable demurrage or additional transportation fees with Accounting.
  • Troubleshoot transportation issues and keep customers informed of changes or delays.


Minimum Job Qualifications:

 

  • Must be able to be at the Southington facility on a hybrid schedule
  • 10+ years of professional experience in a business environment. 
  • Bachelor’s degree in communications, business administration, or a related field preferred. 
  • Experience in business development, sales, account management, or customer service. 
  • Experience within the recycling, sustainability, or waste management industry is preferred but not required. 
  • Experience supporting customers within a medium- to large-sized organization preferred. 
  • Excellent verbal and written communication skills. 
  • Strong organization and ability to manage multiple priorities. 
  • Professional, proactive, confident, and customer-focused. 
  • Ability to remain calm and de-escalate challenging situations. 
  • Strong critical-thinking and problem-solving skills, with the ability to anticipate needs and identify forward-thinking solutions.

EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.