Operation Assistant Jobs in Rosharon, TX (NOW HIRING)

The Service Operations Assistant supports the daily operations of the service department by coordinating administrative activities, assisting customers, maintaining records, and ensuring efficient operational workflows. This role serves as a key liaison between customers, service team members, and management to support service excellence and operational efficiency.

• Assist with the coordination of daily service department activities.
• Maintain accurate service records, reports, and documentation.
• Monitor service requests and ensure timely follow-up and resolution.
• Support scheduling and workflow management for service operations.
• Assist in implementing operational procedures and process improvements.

• Prepare and maintain reports, spreadsheets, and operational data.
• Process service-related paperwork, invoices, and work orders.
• Maintain inventory and order office or service-related supplies.
• Ensure all records are current, organized, and compliant with company standards.

• Serve as a point of contact for customer inquiries and service requests.
• Schedule appointments and communicate service updates to customers.
• Resolve routine customer concerns or escalate issues as needed.
• Maintain a professional and customer-focused experience.

• Coordinate with service technicians, supervisors, and management.
• Support onboarding and training activities for new team members.
• Assist in communication of operational updates and departmental initiatives.
• Participate in team meetings and provide administrative support.

• Ensure adherence to company policies, procedures, and service standards.
• Maintain confidentiality of customer and company information.
• Support audits, inspections, and compliance-related activities.
• Monitor service quality metrics and report findings to leadership.

Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

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